This location is still open Due to the Coronavirus19 with Temporary Hours: Monday thru Saturday…read more9:00 am till 5:00 pm. Shop in the store with safe distance, or use their App to shop as I did with a credit card and pickup at the store's curbside. Great Lakes is a medium size hardware store business providing residents nearby and customers with thousands of name brands and of course "ACE" brand products for over 70 years! Great Lakes Ace hardware has mostly everything you need for a Home Improvement, Automotive, DIY projects or those breakdown needs! I've been a resident in the area since 1992 and a shopper at this reliable store. It has gone through a few name changes, (ACO, and ACE Hardware), yet the merchandise, staff and organization has been always operating in a friendly helpful way for a "local" hardware store. Upon walking in this location an employee is always ready to greet and offer help in finding a small or large item for a quick repair or major project. Sometimes there are many employees working in different areas that can help with the stress of a DIY project with their expert advice. Yes there are the two "Other Big Chain" home improvement stores, but Great Lakes Ace is always easy to shop being nearby, compared to driving in traffic on M59. :-) The organized layout of this store makes shopping efficient. Some areas offer videos, helpful checklists for those DIY projects. This store has a phenomenal selection of products: Hardware, Home, Window & Door Weatherization, Fasteners, Door Knobs, Locks & Hardware, Key-Cut Service, Driveway Maintenance, Everyday Essentials, Grilling, Home Goods, Lawn & Garden, Lighting & Electrical, Outdoor Living, Outdoor Power Equipment, Paint & Supplies, Plumbing, Pool, Tools, Smoke Detectors, CO2 to name the top items. This location also offers: Lawn Mower Blade Sharpening, Carpet cleaning & Power Washing Rental, DNR licensing, Propane Service, Screen Repair, Window & Glass Repair & Curbside Loading for Garden Purchases. This location has always been my quick trip "GO-TO" for a few projects at home to save time, money and driving. One example when I was outside decorating my house for the Christmas holiday a few years ago, a set of netting lights not under warranty anymore, would not work. So I called ahead for the same or similar light set and for sure ACE hardware had them and put the box aside for my quick purchase. Recently my current landscaping company which I have contracted for 10 years, has stopped lawn fertilizing due to the COVID-19 which put Me in a stress mode. Now is the time for Spring with new grass growth and dandelions. This store has a fertilizer price sale going on till April 30 plus $5.00 off per bag when downloading their App to carryout /curbside pick up. Yes I did opt quickly on this offer and it worked out in a happy positive way. Photo attached too. :-) Thanks to employee "Kyle" for his friendly attitude and fast customer service I picked up 2 bags of Scott's weed and feed in 15 minutes from my home to the store and back. Their motto: "ACE is the helpful hardware place!" Yes they are especially with our Michigan seasons and all year round projects as well. When you Sign up for their ACE Rewards you will start saving on your in store or online purchases and receive coupons monthly. The current manager working at this location when I shop in here is: Theresa Szilagyi as it prints on receipts. I definitely recommend this Local Great Lakes ACE Hardware Store.

We're fortunate to have such a decent hardware store so close to home for any of the usual…read morehousehold repairs or emergencies. I've had to run up here many times to grab a plumbing part or another piece of hardware. As far as their services, I've had keys made and paint mixed. We also purchase our lawn fertilizer here each year and bags of topsoil for any yard or lawn repairs along with grass seed etc. Their deck stains are another item we buy when it's time to spruce up the color of the deck. It's a handy store indeed and whether it's spring, summer, winter or fall- the nicely laid out aisles and seasonal department usually have what we need. From small items to large, they have you covered and if it saves a trip to the big box stores, then you've saved yourself some time as well. The store is always neat and clean which is always something I notice when entering any establishment and that speaks volumes that they care about their customers.

Clean, well organized store with plenty of parking, but the location is not that easy to find. It's…read morefar off the highway and you really have to look for it. They should investigate the signage in front. Employees are knowledgeable and friendly, which is good because if you don't shop there regularly it can be hard to find things due to the expansive layout of the store. There were hardly any houseplants, which is is unusual for a store like this. Their competition has plenty.

Always find what I need at Menards. It's always in stock 99% of the time, lumber you can buy almost…read moreany length size not limited a certain size and then I have to cut it down. You can get a 4,6,8 feet etc. length at Menards but not at Home Depot. Menards Store and parking lot always clean. Plenty of parking well lit if you go at night. Menards associates they are always very helpful. They will take you to the aisle that has the item that you're shopping for instead of pointing where to go. Sometimes offer suggestions on the project you're working on. Have a good return policy and never give you any hassles when returning something. Menards prices are better than Home Depot and Lowe's. You definitely have my business. It's funny though about 15 or 20 years ago. I wouldn't shop anywhere else but Home Depot but now I'm hooked on Menards. Good job Menards keep it up.

Always fantastic service. Needed a battery replaced in my ceiling fan remote, but didn't have a…read morescrew driver small enough to get the screw out. Took it up there, not only did they get the screw out, they grabbed the correct battery and installed it for me too. Sure, you might bet thinking that something like this isn't hard to do, and you're right, but the fact that they took the time and cared sets them apart. Very impressed and highly recommended for any of your home/yard needs.

I will not be contacting your customer service again. I had the run around between the store…read moreManagement and your customer service saying that I needed to talk to the store because they are an independent company. Well then the store told me that all they warranty the keyfob for is 90 days. Then they told me to contact the manufacturer. Unfortunately the manufacturer is in Australia and will not respond to my emails. Ace is almost always my first stop for anything hardware, but in the future, I definitely will never again buy their KeyFobs. I then went to my local locksmith and will see if their product will last any longer than Ace's KeyFobs.

I have visited this store multiple times and Amber is really the best, she is truly an expert. Her…read moreproduct knowledge and even her color expertise is spot on. I look forward to seeing her face whenever I go into the store, she's a pleasure to work with. I'm sure I will be back! Thanks again Amber, we love our room!

Incredible product and extremely helpful customer service and sales staff - believe her name is…read moreAmber. Very positive experience and actually repainting my entire condo (previously used Shermin Williams from Lowe's) because Benjamin Moore product gives me much better results (the product is more forgiving in the mistakes I make, I.e roller lines, framing etc)

1) had to stand in line overly long time for 2 customers ahead of me…read more 2) Rang up my flowers, I cannot see what is being rung up. Clerk tells me total which is $10 more than it should be. He checks to see where problem is, discount prices did not ring up even tho UPC code is crossed out. Clerk had to call someone to come and put codes in for at least 2 and maybe 3 of the flowers I was purchasing. Why can't the clerk do this? Hes got a sign right there with prices for the flowers. Waited again for the second clerk/supervisor to come and assist. Line is down the aisle. Guy behind me asks Clerk to call for someone to open 2nd register. Clerk/Supervisor comes and VOIDS OUT all the flowers, says he has to start over. This means he has to have my phone number & email again. And scan every flower again. Have already waited and waited and waited. Keep your flowers. I'll go somewhere else. Absolutely irritating and seems to happen every time I buy anything at this store.

Checked out with (I believe) Naomi in the garden section. She was great with my kid and very…read moreprofessional. Wonderful interaction!

I love this store. The staff is always friendly and helpful. It's clean and organized. I've never…read morehad any issues.

My husband and I went into Home Depot in Shelby Twp. We were looking at toilets, and a bit we went…read morelooking for someone to help us. A woman called and sent a man over to help us. He said let me check something walked away and never came back. The customer service in this store is awful and has been for some time. Went to Hall Rd. In less than 20 minutes, bought and had loaded in our car. What a difference! Make note 26 mile.

Great selection and helpful staff. The prices are very good. Tuesday is senior citizen day and they…read moreget 10% off. I will be returning to finish my shopping when the weather improves.