I've been a customer at Wild & Free for several years now, and recently I booked the Barewell…read moreritual facial (with a hand and arm massage add on) with Raven. This is probably the best and most relaxing facial I've had at this spa to date. Raven did a great job meeting my goals for hydration and relaxation, and honestly I'd book with her again! This experience was completely ruined when I went to check out and they declined my gift card. For Christmas my sister regifted me a $100+ gift card I purchased for her in March 2024 (It was a birthday present, and just due to various circumstance she was unable to use it). At checkout I was informed that the gift card was expired, but the spa owner was able to give me a "courtesy" discount for 20% off product in the store. Please note that as a longtime client of this spa I have NEVER seen or heard of any gift card expiry policy from Wild & Free and the gift card didn't have an expiration date on the card, on the receipt, and during purchase no one mentioned it. The spa owner claims "that has always been the policy" but it's listed obscurely in the "About" section on the website (not where customers could easily see it while purchasing a gift card) and it was not previously listed in the "Policy" section. Thankfully I was able to get a refund, but I will no longer be booking services with Wild & Free after this experience.

Stopped in for a massage with Catherine today. She's always so cheerful, takes time to ask you…read morequestions so she can ensure you get the right treatment, and of course super knowledgeable! She used hot stones which were fabulous! The environment was clean, smelled wonderful, and so relaxing. I'm pretty sure I woke myself up a few times from a slight snore because it was just that great! I left feeling so relaxed...so peaceful. I'm looking forward to my next session.

Lauren Hypes was great helping me find the perfect Jane Iredale Skinfrution liquid makeup ! She was…read morecomplimentary , positive, and exuded an amazing rapport immediately with me! Anna Betlej is my once a month go to Massage person! She can go deeper in her barefoot massage than anyone in my life! Skin Oasis rocks!

This was my first time coming here. I've been trying to find someone to do my brows in town and…read moreSkin Oasis popped up. Kara did a great job waxing my eyebrows! She's very attentive to detail and sweet. The chair I was laying on had a heated pad which was nice while I was getting my brows waxed. She uses a hard wax, which is supposed to not be as painful. It didn't bother me. The lady who checked me was also very kind, and offered me water when my service was finished. The waiting room is relaxing with a bunch of skin care options to purchase too. I highly recommend this place! They offer a bunch of other services such as facials, eyebrow/eyelash tinting or shading, etc.

I see Dawn on a regular basis, she is very knowledgeable and a great massage therapist! I always…read moreleave feeling amazing and relaxed. Always a great experience! Susan

one of the best massages I have had. Lizzie was amazing. She had the hand strength to relax my…read moreback, neck and leg muscles. i will continue to use Cedar Stone as the prices are reasonable, the center is always clean and again Lizzie was amazing.

Body Essence is amazing, I have partaken of several of their services including laser hair removal…read moreand dermal lip filler. Jennifer was the nurse whom did the laser and she is the sweetest person ever!! Tina, performed my dermal lip filler and I cannot say enough great things about her!! Super friendly and engaging. Body Essence is the mediaspa for all your self-care needs, you cannot beat the top notch staff and amazing deals!!

Please do not go to this med spa for injection needs. My friend came in here in February & got…read moremultiple things done that went wrong, she was never consulted when she had her appointment & she was also never given any type of aftercare information at the end. Her appointment was with Tina. She had Kybella done & was wondering why she wasn't seeing results for it when it's been weeks & it's because she wasn't mapped out & was only injected THREE times. I have had kybella done myself a couple times at my medspa & I was mapped out both times & each vial of kybella contains 50 injections, my friend was injected in random spots THREE times. There's no wonder she doesn't see any results. She was told she would have to come back to get kybella done AGAIN for the results she wants but how would she get the results from THREE pokes of kybella?? When paying for Kybella at full price, the patient should get the whole vial. The woman who was assisting asked the injector if she was going to map her out & the response was "no I've done this enough times to eyeball it" - yet she only received 3 injections. Her neck/chin area is still swollen & hard to the touch in those 3 specific spots. She also had jawline filler done & ended up with two big hematomas from being punctured wrong. Which she received an apology but that's it. She asked for Botox on the tail of her brow areas & between the start of her eyebrows, but she ended up getting Dysport instead, because she was told it's BETTER than botox - she might as well have been injected with air. She also got her lips done as well & that was the only thing she was satisfied with. She spent $2k for everything & would have been better off just having her lips done. She has contacted this place by email multiple times trying to figure out how to get a refund or get these issues fixed & she's being ignored, she hasn't heard anything back. I had attached photos of the after results of the swelling on her neck/chin area, as well as the lines/wrinkles still very present where she received Dysport.

Didn't expect, or ask for, a political, social and economic commentary with my acceptable pedicure…read morebut I got one anyway. I thought Virginians were supposed to be polite and genteel? Seems to be a lot of this going around there. Maybe keep that kind of stuff to yourself

I want to start off by saying this is a beautiful spa and everyone I interacted with was so sweet…read moreand friendly. I went In for a Brazilian wax had high expectations based on the atmosphere and staff. About 1/3 of the way through my wax I noticed that the aesthetician had dipped the same stick just used on me back into that wax pot. I then realized there were no used sticks in a trash can that I could see, which led me to believe that she had been using the same stick the entire time. I then asked, upfront, if she had been using the same stick throughout the wax. To my dismay, she said she had been using the same stick and that I was definitely not the only client she had waxed with this pot of wax. While the technique was really good and I could tell that she was paying close attention to detail, I couldn't allow her to continue to wax my inner labia. I have never in my life had an aesthetician double dip or think it's an "okay practice". It's an unsafe and unhygienic practice; The wax does not get hot enough to kill bacteria. As clients, we trust aestheticians to provide their services in a safe and hygienic manner, which is why I was so shocked by how casually this aesthetician confirmed the practice. It is up to each person to decide what they are comfortable with, but for the aforementioned reason, I cannot recommend this establishment.

Had an amazing experience with Andrea! I came in with noticeable stress and tension in my forehead…read moreand temples, and got a lymphatic drainage head spa massage and a hydrafacial. The head spa released that tension - I haven't felt the tightness or facial twitches since. After the lymphatic drainage massage, my face felt softer and more defined, like the inflammation and puffiness were gone. The hydrafacial made a big difference, especially on my nose, which is now significantly clearer. My skin feels clean, hydrated, and glowing. My wife said I look six years younger (I'm 40-something). It's hard to find a great massage therapist to begin with since I'm super picky and I lucked out that she can take care of my skin too. Definitely coming back.

Andrea was super professional, kind, and walked me through each step of what she was doing. The…read morespace is cozy and warm and I felt very comfortable! I left with glowing skin and feeling great!

This salon is fantastic. Heather has been cutting and styling my hair for years now and I keep…read morecoming back to her. She is amazing with hair. She knows what she's doing; very skilled. My family and I recently moved across the state and my family (my husband, my daughter and myself) still come back to the Valley for her to do our hair. YES, she is THAT good! The prices are great. The quality of the services are outstanding. They always have deals doing on so you get even more for your money. It's a place you can relax in and not feel rushed. You're not a name on a clipboard or a number, you are a valued customer and friend. The salon is kid friendly. Has cute relaxing decor. Beautiful friendly faces with great attitudes and skilled at their trade. You can't go wrong with this salon. The salon is wonderful for the whole family. Men, women and children can all receive services that is a lot lower in price than the chain hair salons. My husband, daughter and I know when we need a cut or a trim, we know it's time to plan a trip back to the Valley to The Avenue!

Nice atmosphere, good location and hours. Most importantly, I've been very pleased with my…read morehaircuts. The stylists are friendly, engaging, professional, and keep up with trends. Bonus: the price is extremely reasonable. I've paid twice as much in other salons and been less happy with what I got.

I don't normally leave reviews unless they're stellar, but I'm just really disappointed!…read more I was in town for a conference. I get gel on my natural nails about every 3 weeks. This time, I went a bit longer and I had some chipping, so I thought I would get them done locally before flying back home. I ranked the Yelp reviews by highest rating, and Lee's was it. I didn't notice that all of those ratings are from 4+ years ago. Everyone was friendly as I arrived. I looked through the gel options and selected a rich metallic dark pink for my toenails and fingernails. That color couldn't be located, so I selected another pink. When she started, I found it odd that she used large brush strokes when painted the chemical that dissolves the gel. My skin was on absolute fire and still tingles an hour later. She never did ask me what kind of pedicure I wanted but I noticed some options for exfoliation scents on the wall, so I requested one. The color on my toes is a blue, not the pink I requested. That said, they look nice so I was happy with the outcome. My previous salons usually use one of two approaches when removing gel. They will either apply the chemical on cotton balls and wrap each nail or they will have me soak in acetone and then either scrape or use a very fine electric file to remove the gel polish. This place used neither. Instead, a regular file was used on the entire surface of my nail until the nail was painfully thin. She even commented on the thinness of my nails (they weren't thin prior to this visit--in fact, the gel on my natural nails has made them remarkably thick and resilient--hard enough to play piano without worry of chipping or breaking). She didn't ask me what length or shape I wanted and immediately clipped them almost to the quick. I figured I must have had some sort of chip down the length so I sad nothing. Oh, well, they'll grow out. She continued to file them down until the nail was painfully thin and the surface was left incredibly rough. I was a bit worried that I miscommunicated and she was going to attach tips rather than painting my natural nails, but nope. That's just the way they were done. (I understand some sort of roughness is necessary for the gel to adhere properly, but this left a very bumpy appearance to each nail.) I ended up with three cuticle cuts. She was doing them so quickly and was much more ruthless with any skin around the nail bed. By the time the polish was applied and it was time to file for smooth edges, there really was not much left to file. I'm left with bumpy nails with incredibly rough edges--so much so that I expect them to get caught in my hair when I wash it later. It is a pretty color, and the edges are uniform. The actual painting of the polish seemed to be fine. I should have spoken up, but I wasn't familiar with this place and have a difficult time hearing/understanding people I don't know. (I wear hearing aids.) Nails will grow out, but I'll have to figure out what to do in the meantime now that they are so incredibly thin. Again, she was very nice and never rude, so I hate to complain but I'm terribly disappointed with the experience and realize now that I should have waited to go to my salon at home.

Came in for a pedicure and the lady was so rough and made me so uncomfortable when I'm supposed to…read morerelax. She used some remover polish for my gel on my toes and idk if I'm just sensitive but it burned my toes so bad. She toes and the skin around are sore and red after and still sore days after. And idk if the don't use gel on toes or not but I think the lady used regular polish as I had to sit under a fan, but it's already chipped and my nails are cut so uneven. No thanks. Should have gone to my regular place.