I moved from Glendale to Florence a few years ago, but continued to drive the two hours each way to…read moresee the dentist we knew because we trusted him and he never peeled us for unnecessary work. After a time we decided that as much as we liked him, we needed to find something closer so we didn't lose a day each time we needed out teeth cleaned, or in case of emergencies. Ocotillo was considered because of their stellar reviews, so I set up appointments for my wife and daughter to get their teeth cleaned. They were my Guinee pigs before I went there myself. :-) They reported back to me that the girl at the front desk argued with my wife that she needed to have my daughters payment run through the insurance company even though my daughter wasn't covered as such and my wife was totally willing to pay cash. As soon as my wife finally gave in out of frustration and told her to give it a shot the girl acted all offended and said she couldn't do that as it is considered insurance fraud. This is what my wife had been trying to tell her so she was very confused. The girl then got into a dispute with my daughter over her age, refusing to believe her when she said she was 22. Not really sure what that was about. As soon as my wife went in, the dentist looked at the x-rays and without even looking into her mouth began telling her she needed a deep cleaning, crowns replaced, implants done etc etc. Our other dentist was REALLY good, and never tried to upsell us for things we didn't need. He even yanked her chain about doing cosmetic work she told him in no uncertain terms she wasn't interested in, asking her when he could get started. She was not happy. So I cancelled the follow up appointment she made as they told her they didn't have time to do all the necessary work that day and made an appointment with our previous dentist for a second opinion. If he says she needs that work done then fine, but as she goes to the dentist on a regular basis I would be shocked to find out that in the six months since her last visit her teeth have staged a revolt and need to be subdued to the tune of thousands of dollars.

My husband and I started going to this practice since 2014. We absolutely loved the staff and the…read moremodest but clean office that gave the very best care. I was very diligent about getting my cleanings & exams, but in 2019 I could no longer work and had no insurance. I lost my husband in 2020, and was very nervous about scheduling an appt this year. After leaving voice mail messages early July with no return calls, I worked up the nerve to drive by to see if they were still open. I thought that might be the case because the voice mail referred to Memorial Day which I found odd. I stopped in on TUESDAY July 6th, they were open, Taylor said Marie & Desiree were no longer there, but said she could get me in TOMORROW. She asked if I wanted a card & I said no, I was putting it in my calendar, but because I had bi-lateral hip replacements I needed a presciption for antibiotics prior to appt & it was going to be really tricky trying to get it filled so quickly. She gave me a prescription, I scrambled to get it filled so quickly, took pills the hour before my appt time, showed up for the appt, office was closed. Called 3 times before Taylor answered, she ARGUED with me that she tried to give me an appt card, she had it in the trash and it said the 8th, not the 7th. I guess the word TOMORROW doesn't mean what I thought it meant. I was angry because I took an antibiotic for no reason, I was not swearing, but she said I disrespectED her. I was so upset I re-scheduled for 2 wks later. I showed up, and Taylor tried to make a joke that she was surprised I showed up because she didn't think I wanted to see her again. Not wrong. My cleaning was with McKenzie who was also new, she was sweet but water was going down my throat & I had to sit up to cough up water at one point. I didn't feel like I got a great cleaning but just wanted to get out. Dr Roper did a quick look, did not address the tooth I was worried about, pushed for me to get a mouth guard & rushed out. While still in the chair, McKenzie offered to schedule my next cleaning. She actually said "Six months would bring us to JANUARY 31ST, but we might be closed because of NEW YEARS EVE." I was shocked & slightly insulted, but I kindly told her she was off a month. She put an appt card in the normal dental goody bag. Taylor was not at the desk as I was leaving but I just wanted to get out of there & left. As I was driving home, Taylor called & said I failed to make my payment. I stopped back in later that afternoon. She said I did not give my insurance information, and I told her she had made a copy of my card back on the 6th. She looked & said she did have that. I showed her my appt card, and asked what date does this say? It showed 1/3/22. She read it to me as ONE THREE TWENTY TWO. I asked what date am I scheduled for? She said one THIRTY one. I said to cancel whatever appt I had & to have the Dr call me. Angela the manager called me, then Taylor who apologized saying she didn't realize how upset she made me. I asked for referrals to another office. To this date, I have not recieved any referrals or a call from Dr Roper. Dr Scheerhorn & Marie are no longer there, and this is definitely not the attention to detail that I have been accustomed to & a faithful patient of this practice, and have recommended in the past. Sad and extremely disappointed.

3 crowns, a deep clean and fillings, all in a day. My mouth was back to normal by the time I got…read morehome. Dentist, Techs, Hygienist, staff were all great. I'd recommend Stauffer Dental to anyone. Steve Orton

I can't say enough good things about Whiting Dental. Back in 2023, they went above and beyond to…read moreaccommodate me for a last-minute cleaning appointment before my insurance expired. The staff was so friendly and understanding, and the quality of care I received was exceptional. It truly felt like a family-oriented and empathetic environment. Recently, after getting new health insurance, I scheduled another appointment--and once again, they did not disappoint. I was able to get in without an unreasonable wait. The receptionist was warm and welcoming, the office was spotless, and there was no waiting time. Both the dentist and the dental hygienist were professional, friendly, and thorough. My teeth were left clean and shiny, and I really appreciated that they didn't pressure me into unnecessary treatments or services. Whiting Dental continues to be my go-to dentist for both myself and my family. The fact that they're also conveniently located near my home is just the cherry on top. Highly recommended!

This dentist was terrible. The dentist was rough and couldn't understand anything she was saying…read more They also tried to sell me on every little thing. I had insurance and have never been charged so much for a simple cleaning. I don't understand how there are so many dentist around here but such crappy care.

I would like to thank the all the ladies that have worked on my teeth, Melissa, Kalyla, Monica and…read moreJen and of course Dr. Patel. I have been treated from day one with the utmost kindness and the atmosphere is very welcoming and I am so glad that I went to Cotton Ridge Dental Care for my dental work. I have not even had any bad experience with any of the ladies nor the doctor and the and the office and the rooms are always clean, and everything is in order. I even like the music that they play. If you need work on your teeth go to Cotton Ridge Dental Care in San Tan, they'll help you out. Again, thank you Cotton Ridge for being there for me and everyone who goes to your office :)

Dr.Daniel has helped me with my teeth and cleaning for a long time and I like how quick and…read moreefficient he makes everything for me. The front desk and assistants are always a pleasure and appreciate the whole office overall.

Being someone who is weary of going to the dentist in general just wanted to share a great…read moreexperience i had here. Staff was very nice and patient, doctor was thorough and took his time with what I needed done. It was a very positive experience.

Super clean, everything is modern and up-to-date. Dentist and hygienist are excellent, top notch…read more Painless from start to finish. I had a broken tooth they repaired, then the tooth behind it lost the filling which they fixed at the same time. Highly recommend. Excellent staff, very friendly and kind.

Would NOT recommend I went in for a basic check up and…read morecleaning. They told me I have gingivitis, despite never have being diagnosed with this and all of my 30 years of going to the dentist regularly. They told me I needed a crown, because one tooth could possibly crack. So they choose the most expensive one, despite me telling them that the basic one would do. I have delta dental, which is a great insurance that covers cleanings 100%, all X-rays, and 100% of emergency crowns and dental work. This office tried telling me that the cleaning would be over 100$'s because of the gingivitis. I told them that I just needed a basic cleaning and they would not do that. And the crown was almost $800. My total for this visit would have been over $1000. Would not recommend.

I've been coming to Dr. Hill's office for over seven years, and I truly can't say enough wonderful…read morethings about him and his entire team. My family also came here for years before they moved out of state, and this office has always made us feel like family. I'll be honest--I don't love going to the dentist (I mean who does) but Dr. Hill and his team make every visit so much easier. They are incredibly kind, patient, and always go out of their way to make me feel comfortable and at ease. I'm so grateful to have found a dental office I genuinely trust. After all these years, I still wouldn't want to go anywhere else. Thank you, Dr. Hill and the whole team, for always taking such great care of me. I highly recommend this office to anyone looking for exceptional dental care!

This review is for Arne. Had to postpone dental work due to health reasons for a few months and Dr…read moreHill picked up right where we left off. Not only did he complete a couple of fillings that were waiting but took care of a broken tooth at the same time that wasn't scheduled. Always trust Dr Hill and the staff for excellent care and they never try to sell unnecessary dental work!

BEWARE - YOU WILL BE SCAMMED - Came for a routine cleaning and ended up being quoted a $4,702.00…read moreestimate!!!! Was at the office for 2 hours total and received 10 minutes of actual services. Charges for JUST a ROUTINE CLEANING AND X-RAY: $1,896.00 CAVITY & CROWN: $2,806.00 Total Quoted: $4,702.00 Reporting this practice to the Arizona State Board of Dental Examiners STAT. I had scheduled a routine 6 month cleaning with this dentist office and immediately felt scammed and that my pockets were being picked from the second I walked through the front door. I had been a previous customer with them a couple years back and had no issues. I had been seeing another dental office prior to returning this this one, which will be the last time. I have always only needed a routine cleaning and have maintained excellent dental health and my last dental cleaning with x-rays was 6 months prior with NO issues reported. Day of appointment: Immediately upon arrival I was pressured to purchase their in-house dental discount plan. I was told that a routine cleaning costs approximately $450. I was initially SHOCKED as I never had a routine cleaning with x-rays cost that in my life. I asked for itemization of the cost, the receptionist kept referring back to the in-house dental plan and that if I purchased it the cost wouldn't be so high. I had to redirect the receptionist more than once that I wanted to know what the cost was broken down before I consider purchasing any dental plan or receiving any services. She then agreed that I could see the Dental Hygienist for an assessment prior to determining any cost. X-Rays: I was brought back to have x-rays completed. I just had X-rays completed 2 months prior at this office and reminded the lady taking them of this. She looked in my chart and told me the Dr ordered more and that 2 months ago it was not including my entire mouth. At no point was I provided a cost prior to receiving X-rays. I let her complete the x-rays as I had been to this office multiple times and never once had a concern about pricing. Brief review of X-rays with dentist: The dentist had come to inform me soon as I sat in the chair that I had an X-ray and showed a cavity that was too large to fill and would need a crown down... This dentist had told me the same thing a couple years prior. I ended up at the time accepting the service of having a "large" cavity filled and a crown placed costing $1,400 out of pocket (This crown had also popped off within the first year and had to be re-glued). I asked how much time I had before having to have this done before the condition worsens, I was told that it was an emergent need and that it needed to be done the same day. - Keep in mind, I had no sensitivity nor pain and my previous 6 month x-rays including CT scan from a different dental office did not report any issues. The dentist let me know that he would let the receptionist know and that she would work on pricing for me and left the exam room. Dental Hygienist assessment: After the X-rays and brief visit from the dentist, the Dental hygienist who completed my initial assessment had measured my gum pockets (periodontal charting) informed me that I have multiple pockets of a "4" depth and at least a handful of pockets at a "5" depth. There is no way.... I have never in my life ever had more than three total pockets of a "4" depth and zero at a "5" depth. I was VERY alarmed because never had I ever had this part of the assessment cause so much pain as it usually isn't able to be felt at all. I am certain this was an inaccurate assessment completed with improper skills as I could test slight blood after. - Keep in mind, I brush and floss daily and have great dental health. The Dental Hygienist informed me that I would need additional services "Irrigation and Laser", I had never heard of these services before. Receiving the cost: After the Dental Hygienist completed the assessment the receptionist met me while I was in the chair to go over costs. This is when I learned that pictures and x-rays were a $1,200 charge alone and was again pushed to purchase the in-house dental plan as it would be free. I was SHOCKED, I told the receptionist that I have never paid over $200 for a routine dental cleaning including x-rays prior to this. She had then told me that x-rays are always included in the cost of the exam and the office would "eat the charge". The receptionist left and went to the front desk to "see what could be done", a second receptionist returned and told me that X-rays are never included. I ask WHY WASN'T I INFORMED OF THE COST before even having them completed?! Cleaning: After unknowingly owing $1,290 for just X-rays alone before even sitting in the dental chair I opted for ONLY a routine dental cleaning. I questioned the Dental Hygienist's credentials as she couldn't even floss my teeth, it was clear she needed serious skill development. The cleaning lasted 10 minutes, I left feeling less clean than before.

Can not say enough about how wonderful everyone here is!!! Professional and nice as well as quickread more

You can go look on the AZ State Board of Dental Examiners site and look up the license of one of…read morethe dentists here- Phillip Cooke- and see the board actions taken against him. Pretty shocking that a pediatric dentist would allow someone to practice who has multiple complaints- including giving too much medication- DOUBLE the medication. Findings of fact say he worked on teeth virgin teeth with no evidence of decay and some ended up needing root canals, he also left open margins on crowns, and patients had nerve damage. License No. D02700 Parents deserve to be aware of this information so they can make informed choices.

I finally decided to move my kids to a dentist that is closer to home and I wish that I had made…read morethe move sooner. First impression- I love all the text reminders without that I know I would have forgot about their appointment since you schedule out 6 months in advance. The office is beautiful! Once we got to the back- wonderful people. The dentist Mindi who took care of my children could sense that we were that fun sarcastic family and she went right along with us. I love that she went over the X-rays and showed them to us our previous office didn't do that and we just had to take their word on what they were charging us for (cash pay). My kids left the office saying their teeth felt the cleanest they have ever felt. Thank you for taking us as new patients. We can't wait to come back for those fillings!

A dental experience I can genuinely recommend without hesitation…read more The cleaning was excellent, the deep work thorough, and the exam detailed. They handled my exposed roots with professionalism, offering a preventative covering as an optional solution for sensitivity and long-term care, not as a hard sell. The dental implant with robotic arm technology was the real highlight. Between the precision of the equipment and the surgeon's calm presence, I experienced virtually no pain and felt completely at ease throughout the entire procedure. That's not something I expected to say about dental surgery. If you're looking for a practice that combines modern technology with genuine patient care, this is it.

I cannot say enough wonderful things about this office. From the moment I walked in, I felt…read morewelcomed and genuinely cared for. Ashli is absolutely incredible. She is so kind, warm, and inviting, and she made the entire experience feel comfortable from the start. She took the time to answer my questions, explain things clearly, and made me feel completely at ease. You can tell she truly cares about the patients. Dr. Matheson is exceptional. He is not only extremely friendly and professional, but he is also incredibly patient and thorough. He took his time sitting with me, listening to all of my concerns, and walking me through everything step by step. I never once felt rushed. He made sure I understood every detail and helped me feel confident in my decisions. It's rare to find a dental team that combines expertise, kindness, and genuine compassion the way this office does. You can truly feel the integrity and care behind everything they do. I am so grateful to have found them and would highly recommend Dr. Matheson and his team to anyone looking for outstanding dental care.