Excellent!!! Jamaal is top notch -he can literally listen to you car and know what is wrong. He has…read morenever told me the wrong info as I initially got other estimates and he charges about 1/3rd to 1/4th the price of what anyone else will charge.

I set up an appointment. I took my day off. He did not want to reveal the location of his shop and…read moreinsisted on coming to me. On the day of the appointment, he never showed up. I called him multiple times, but he never picked up the phone. I texted multiple times as well. Zero response. Things happen. I wouldn't give this rating if he had the decency to tell me that he could not make it. I wouldn't have taken the day off or waited for him for hours. (update) I am updating my review from 1 star to 3 stars because Jamaal personally reached out to me and apologized. I will update further if I receive any service from him in the future.

Over the years we have had several of our fleet trucks serviced by this company. A couple years…read moreago one of our haul trucks needed a new transmission, which was replaced at Transmissions Unlimited. Recently, the truck had issues. It was out of warranty both timing and mileage. We were given a quote and carried it back up there to have the transmission replaced. When the truck was ready, we received a call from them saying he had good news. The truck was not only ready but while replacing the transmission, they noticed that some of the parts used in the first replacement were defective and what had been installed should have lasted longer. The actual bill was 1/3 of what was quoted. They didn't have to tell us about the defective parts and not every company would have completed the exchange for a third of the price. This company is honest and reliable, and I would highly recommend them if you are in need.

I brought my jeep Cherokee in because it was running rough. I was charged $250 to replace a $15…read morefuel filter when I picked up the Jeep it was still running rough and so I took it back to them. when I got it back, the second time they told me that they checked out misfires and a bunch of other things. And that I just needed to let it run for a while so that The computer system relearn. On the way home the horn no longer worked in the subwoofer system did not work . I called them up and they said that they did not do anything to it the second time I brought it in and they did not touch anything. this contradicted what they said before about checking it out. so now I'm $250 in the hole with the original problem not fixed and two additional problems and they say it's not their problem.

Update: The owners rectified the situation and apologized. I appreciate the honesty and integrity…read moreof the owners. They changed my oil this morning, a little less than 90 miles later my oil light comes on. Immediately pull over and there's oil everywhere. Walk around the car there's oil on the back end and passenger side of the car. I called maci lube and he advised it could have been an issue with the o ring on the filter, then said to drive my car to him. I said I can't because there's clearly a significant oil leak. He told me to go to a local place and call him in the morning. So I pay 125 to be towed to a local place where they see there is no oil filter attached. I call maxi lube back and he said he tightened the filter with a wrench so there's no way. He said he's not paying for the tow and can refund my initial oil change for "condolences". Go see him in person after my car is fixed and admits it could have been him but he's only willing to refund the initial oil change. Zero out of ten stars. Do not recommend.

This shop has gone beyond the normal in helping my sister with her car problems, even drove to…read morewhere she was broke down to help her one time, and gave her a ride home while car was being fixed. They gave her a fair price. I have only used them once and had a starter replaced and they did a good job and fast, I plan to use them for all of my mechanic needs in the future. Everyone there is friendly and professional. I highly recommend this company. As a small town, Big Sandy is lucky to have a good & honest mechanic shop like Maxi-Lube., I am grateful that they are here.

Prices fluctuated in the quotes they sent out. Up charge on parts is astronomical…read more Will not install and or service supplied parts. Will charge multiple diagnostic charges. Sends reports and wast time on pricing things that do not pertain to the problems your truck is in for.

My mom is 81 and had her heater fixed and the service from this company was fantastic .....she…read moredropped car off and they took her home and had it fixed by the afternoon...... kind honest people that did a great job......will always use them for any car repairs I have

I paid almost $400 for a oil change, I took it in for low oil pressure, they looked at the previous…read moreoil change sticker and said it needed a oil change, I left with same problems 3 days later, I questioned why they didn't troubleshoot and was told it would be another $800 because timing chain cover was in the way of getting oil pan off to check screen, I took it somewhere else and nothing was in the way of removing it, beware of fraudulent charges, they will take advantage of people with no knowledge of engines

I have been using Southern Longview Automotive for several years now. They are the only mechanic I…read morewill take my vehicles to. Joe always goes over what they found in detail on my vehicle. He is exceptional at helping me understand what is going on with any given issue. He always gives me multiple options and informs me of any possible outcomes of each option. I've never met another mechanic that would take over 20 minutes on the phone helping me understand the problem and make an informed decision. They are always transparent on the parts and labor costs, and they warranty most every part that you get replaced with them. Matt, the owner, and his team are highly knowledgeable and they truly care about your vehicle running properly and safely.

do not use unless you want to pay $900. & not have your issue fixed. owner offered no explination…read moreonly directed me to a friend of his's shop!

As always this is a wonderful place to take your car. The owner is always courteous and friendly…read moreand a pleasure to do business with. Today he and his wife went out of their way to return my car to where I live as the building is locked down due to Covid, being a Senior building. He is reasonably priced and does great work.

Always fast always fair. It takes good care of me every time Ryan is an amazing honest person and…read morewe love everything he represents.

Kept my truck for a week then tried to charge me 2200 for radiator leak. Took it in on a Tuesday…read moreand didn't touch it until the following Monday. Don't bother we these clowns.