I was so disappointed and so frustrated to the point were I just paid and left. This is what I wanted and this is what I got. the person that did my nails was named Kim. read more

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Beautiful nails by Rick! Kim did a beautiful job on my pedicure as well. Highly recommend! read more

LUNA Nails & Spa - Beautiful nails by Rick! Kim did a beautiful job on my pedicure as well. Highly recommend! - Nail Salons Near Me - Washington, DC, District of Columbia

I went here to get a full set of nails ,with Chrome white color , The guy doing my nails recommend he add some design on my nails , wasn't a fan of his design , but it was too late after I went to pay they told me it would cost $122.00 as Chrome is an addition $20 dollar and the design is $37 more for the design . I was shocked but paided tip and left , it was not worth a $150.00. read more

Visiting from Texas and stopped in with a friend. Great service, def would come back next time

Reservations are not a thing here :-( I called around town to find a place that could take 4 of us and finally found Luna, where I made a "reservation." But that effort was rather meaningless- the four of us showed up on time to a shop of full chairs, and then waited a half hour to be seen like the other walk-ins :-( Disappointing. Otherwise, service etc was fine! read more

Very safe and very professional staff!!! Very relaxing and amazing work. I am astonished. I've lived in DC for 9 yeats and I finally got what I wanted with the look. Signature scrubs for Mani and pedi. COVID procedures and everything. So nice and great experience!! read more

Rose did an amazing job on my nails! Her creativity, skill, enthusiasm was exciting for me and clearly she has an eye for the details! We will come again! Perfect place for a rainy Friday girls day date! read more

LUNA Nails & Spa - Nail Salons Near Me - Washington, DC, District of Columbia

Customer Service was WACK, constantly being traded off to the next nail artist. I don't know if it was due to racism, them being short staffed or a it being a Sunday. But never again!!! Took 3 hours for a simple dip!! Random man (dark wavy hair and black earrings) came in to finish my nails and was EXTREMELY rude. Got unnecessarily mad because I didn't like the color while the other employees enabled his behavior. DONT COME HERE IF YOURE BLACK THEY WILL TREAT YOU LIKE SCUM read more

THE most amazing pedicure, EVER! This is a MUST VISIT whenever I'm in DC. The people are kind, thoughtful and provide EXCEPTIONAL customer service! The atmosphere is so relaxing...I walked in the door and immediately felt a wave of relaxation. It's so rare for people to go out of their way to be kind and courteous and to truly SERVE others these days; however, the people at Luna made me feel like royalty from the moment I opened the door! As a runner, I have issues with keeping my toenails...at this visit I had lost a nail and they devised a plan to care for it, without causing pain. Amazing! If you're going anywhere else for these services, let me encourage you to visit Luna...best experience in the USA! Thank you so much! read more

I happen to stumble across this gem while hanging out in the DC area! I had no plans on getting a mani/pedi, but I'm so happy that I did. I was welcomed in as a walk-in and was helped immediately! The staff was very nice and offered me a drink as I got comfortable for my pedi. My services were done by Rose, and she was so sweet. She did a great job and I just remember leaving feeling like I was walking on clouds. My manicure was equally great, and you get a complimentary paraffin wax with your gel polish. It was awesome! By far the best manicure/ pedicure I ever had. I wish I could take Rose with me to Texas! read more

LUNA Nails & Spa - Nails! - Nail Salons Near Me - Washington, DC, District of Columbia

Amazing attention to detail with my gel mani and pedi!! Rose was a fantastic nail tech.

Rick did my nails earlier today, and I love them! He corrected the coffin shape that another salon did, and did an amazing job with the design. Thanks so much Rick! read more

LUNA Nails & Spa - Nail Salons Near Me - Washington, DC, District of Columbia

One of the cleanest and upscale establishments with exceptionally kind staff I've ever been to... for an affordable price on top of it all! Came in for a Gel man and pedicure and am so pleased with how tentative they are. They pay attention to the small details, take their time, and make sure their customer is satisfied. Will definitely be coming back!! read more

I went here with a friend and the service was pretty good. They also offered complementary wine and for the SNS service offered a moisturizing wax treatment at the end. However, I received and SNS without extension and the service took about a 90 minutes. I've been getting SNS for a while and it usually takes about 45 minutes to an hour. I should add I did not have any polish on my nails so the 90 minutes did no include a soaking off period. I think part of the reason for the length of time was the employee doing my nails may have been new. Nevertheless, she did a pretty good job, and corrected any mistakes made right away. read more

The administrators of this business are extremely insensitive to both black women and mothers, it seems. I made an appointment which I had to reschedule for an hour later due to "toddler issues". There was no issue made with the rescheduling but when I made it to the physical location with son in stroller, I was looked upon as entertainment and not once treated with any real customer service or consideration as I attempted to get in the door with my toddler's stroller. Actually I was helped by a few panhandlers who were parked outside the door! When we entered the business we were greeted by the majority of the staff who seemed to be entertained and laughing heartily, possibly partaking in the fun of us having trouble entering their doorway with the elevated doorstep which was present and located in the pathway of their business. I was so disenchanted and disappointed that I began to ask who was head of management there. But to no avail, I was met with contempt and an attitude of arrogance as we waited for responses. The managers who were all engaged In initial laughter suddenly appeared stoic and unable to engage as I questioned them for answers with regards to our entrance. It's very disappointing that we should have to encounter such businesses that feel that they are above common courtesy to the inhabitants of the neighborhood. I'm not from a distant neighborhood, I live on D St and honestly I am highly appalled by the indifference experienced at this local neighborhood business. Courtney read more

First time pedicure at Luna, and everyone was incredibly nice. Easy experience. Salon was very clean with dividers between all the chairs. The lowest pedicure was $33, but we opted for the $40 callous removal and massage. Would go again! read more

Brand new spa and they were able to take me as a walk in. I received a great French pedi and eyebrow wax. All the ladies are very nice and Would definitely come back! read more

Horrible experience, would never return. I dropped my car off to get detailed nearby and decided I'd try Luna nails out in the meantime. As me and another patron were getting our feet done, the guy (who I'm assuming is Rick) decided to open the door letting cool air in making it extremely cold and uncomfortable considering it had to be no more than 40 degrees and our feet and legs were wet. In addition to that, my pedicure was trash. About a month ago I got a tip on one of my big toenails because it chipped really bad and I wanted my toenails to look even since my birthday just passed and she didn't want to take it off or fill it in although I encouraged her to, instead she just painted over it. I figured she was uncomfortable with the task so I let that slide. I was debating on getting my nails done atp but i didn't want to make a second visit elsewhere so I decided to take the chance. I gave my tech a heads-up that my car would probably be done pretty soon and so I didn't want much done to my nails besides a basic full set. I can tell based on how she was doing my nails and how long it was taking her she wasn't quite comfortable with full sets. After she finished up applying the tips and acrylic to one hand I received a text saying my car was ready. I let her know I didn't want to rush her but I knew she'd be a while at the pace she was working so if I could go to the guy (who I'm assuming was Rick) because I seen him do someone nails pretty fast while I was getting my feet done. They both complained saying she'd be fast. I told them I didn't want her to work any faster than what she felt comfortable with to avoid a rushed job and mistakes. They kept pushing for her to finish. At that point I felt like a Guinea pig that she was just practicing on. Rick (assuming) decided to step in and help so while she did one hand, he shaped and filed the other. Overall my nails came out decent but the hassle just to get something so simple was DEFINITELY NOT WORTH IT. In addition to the fact It was pricey asf $125. The only reason I gave two stars is because my nail tech (idk her name, maybe Angela) was polite. read more

I came here for a full set and a pedicure. I was seated for my full set first and a older lady started working on my nails but she was acting like she didn't want to do them AT ALL! She stopped on my nails multiple times and then she had another worker take over. The worker that took over was extremely rough on my nails and i told him how rough he was being and he told me he "didn't care" and kept being rough, he also stopped on my nails multiple times. I told him he could take my nails off because i was going to go somewhere else with better customer service so he proceeded to snatch my nails off with an attitude, about to rip my real nail off my finger. I do NOT recommend this place at all! very, very poor customer service read more

Loved my dip done by Annie. They're good about getting you seen even as a walk in. Not a lot of bells and whistles but I was very happy with my dip manicure and gel pedicure. read more

If you respect yourself and your money and your time, don't come here. I've never had such a bad experience at a nail salon in my life. The nail tech could not follow the simplest instructions and could not follow the picture shown to him, Which was a simple nude nail. My color is terribly off and the almond nail shape is atrocious. I wish I was exaggerating how terrible my nails look. I'm not even one to leave reviews but this has to be said. If I could get my money back I would. You're better off going elsewhere because I promise you will not be satisfied. 0/10, not even exaggerating. Imagine a nail tech telling you that he knew exactly how to do the nails you were asking for and by the end of the service it is obvious he was lying. Insane. Very bad experience. read more

Such a great experience! Everyone here was so nice, helpful, and patient. And my nails look great!! Quick update: it's now over 3 weeks later due to the city essentially being closed down and my nails still look as good as the day they were done except for them being grown out. Not a chip in site! I'm amazed. read more

Love love love love love this place! Always SO clean, and all the staff are super friendly. They do an amazing job on SNS, I can't live without them now. They never skimp on the massage which I greatly appreciate, and always offer you wine and make sure you're having a nice time. They have a great color selection and their pedi chairs are sooooo nice, they even massage your upper legs. I almost fall asleep every time! Prices are fair. They get busy on the weekends, so I like to during the week. Highly recommend this salon, it's my favorite I've ever been to. read more

I have been to Luna a number of time and lately the service has been really lacking. My cuticles have been cut to shreds and I have left with my cuticle area bleeding, on multiple fingers, on more than one occasion. It is now a painful experience to get my nails done here and I will not be back. Their pedicure services are generally great which is why I give it 3 stars, but beware of the nail service unless you get Rose or Rick as your technician. read more

I had gotten my nails done elsewhere while I was on a trip. Not a week after they started to peel off! So, I went to Luna Nails and I was SO impressed with the work that Rose did on my nails. She is so talented and meticulous I will definitely be returning!! read more

I highly recommend Rick at Luna Nails. I used to see Rick at another nail salon in Navy Yard and thought he was the best so I was very excited when he opened up his own salon! Rick is very talented and pays close attention to detail. I was very nervous of the dip manicures because of past experiences (super thick nails) but Rick does a really good job and makes them thin and natural looking. read more

LUNA Nails & Spa - Nail Salons Near Me - Washington, DC, District of Columbia

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I throughly enjoy my experience time after time at this location. The shop is very well maintained and the staff is exceptional.

Go see Rose at Luna, she is fantastic! I have looked far and wide for a nail tech in DC and she is the best!

I would usually give this place a 4 -5 star, but customer service is too inconsistent. Today I went late in the evening due to my work schedule. I was paired up with one of the younger male technicians. He sat me down at a table with a dirty/used towel on uncleared counter space. He was jumping around to different customers. He left me soaking my nails in acetone for 25 minutes before coming to check up on me. I couldn't help but notice that an older white female customer who came in after me receive a completely different and better customer service experience with a clean towel and work space, given undivided attention by another male technician. When my tech came back, he started filing away at the old dip coat and debris flew into my eye. I jumped back a little to rub my irritated eye, and he didn't bother to stop, look up or apologize. At this point I no longer felt like I needed to spend any more time or money and left after removing the dip coating. I wish there was standardized customer care. If it's too busy, have customers come in a different day. I don't plan on coming back since I A.M. not guaranteed consistent customer care despite my attempts to be a loyal customer. read more

Normally Rick and Angela are great. But yesterday I was left with half my toes done in the wrong color. I thought by just leaving most wrong I could get out quicker.but I wS left incomplete and waiting for four hours while they continued to add more clients. I sat patiently while upset the got up to leave but was talked into staying. My nails came out OK but they decided even though they slapped black all over my nails and left me wait6for four hours, that it would cost $10 for each finger the put rhinestones on and my mani petty came out to almost $200.00. I am soooo done and devastated. Angela does nice designs but not $170 nice. They have definitely lost a customer. read more

I have never felt the need to leave a yelp review, even in times when I've had less than ideal service, until now. I'll start by saying, I had an appointment and they still took 3 hours to complete my service (a short/medium almond full set). I had showed the woman who did my nails a very simple french tip design I wanted and she agreed and confirmed she could do it beforehand and then decided that she no longer wanted to do the design. I had also asked to fix up the shape on one of my nails because it was very obviously lopsided but she did not and continued on as if she didn't hear me. I was very kind about the less than okay service until I realized I had been overcharged. They refused to offer me clarity about the pricing and then made a joke about how my friend would end up paying more than me and then left the store after taking my payment. I then became very confused and asked another woman about the pricing for my service and she said that would be $55. I then told her that I had been overcharged and would like to be refunded the overcharged amount. She then became very defensive and started to add on to the pricing, still at the end of that pricing and confirmation from this employee, I still came up $5 overcharged. I asked for a refund for that and she refused. I will never go back to this store and do not recommend anybody go unless you want a headache and to be overcharged. My friend had a similar experience. read more

I had the best pedicure in the world! I hav e had the $150 - $200 spa pedicure treatments and they cannot you had this. Rick was amazing! He did a great leg massage that rivals the best deep tissue massages. Not only that, Rick was very attentive. He listened to and honored my requests. Even when I was being indecisive about color choice, he did not rush me. Rather, he helped me select a color the complemented my skin tone. The service was fabulous from beginning to end. If you find yourself in need of a pedicure, see Rick at Luna Nail & Spa on 8th St, SE, Washington, D.C. You will be glad you did! read more

I got the piña colada pedicure with gel polish, and everything was great. The scrub smelled really good, my nail tech definitely paid attention to detail, the massage was nice. Unfortunately the nail tech (sorry I don't remember exactly who it was) filed some of my toenails down crookedly, which I didn't notice until she started to apply the color and I could see how some of them were slanted. I mentioned it to her, and she was very accommodating, going back in with the file taking extra time to make sure I was satisfied. My left big toenail ended up too short because she had to re-file it straight, but I'm giving 5 stars because I appreciated her immediate willingness to go back and change whatever I asked for until I was happy with it. Next time I'll just make sure to keep an eye on the filing to try and catch any issues before it goes too far, but the salon is in a very convenient location and newly renovated, and the rest of my service was good, so I will be back to give them another chance. They are still honoring the 20% coupons you can find by signing up on their website, so it's a great deal. read more

Luna Nails Spa is close to my office, I was a walk in because my go to nail salon was packed. This shop has been newly renovated and is nicely designed and vey clean. Rose was my nail technician who did my pedicure and she was great! Her foot massage was wonderful! I highly recommend this place! read more

I have never had a customer experience like this. The nail tech that did my nails was pleasant, but completely non-responsive and ended up making a couple of my fingers bleed. Initially, the nail tech took an hour and a half to take off the previous full set that I had on. Additionally, she put dip powder on my nails when I did not ask for dip powder and thought that we had agreed on gel. She assured me that dip would be fine for the look I wanted, and it just wasn't. Throughout the manicure, she asked me multiple times if I liked my nails, and when I said no/this was not what I was expecting, she continued with the same manicure. I was so tempted to just give up and pay with my nails nowhere near finished around the 2.5 hour mark. When I expressed my concerns about the manicure, she, and the other nail techs, ignored me and she just kept going with the manicure. Additionally, they overcharged my friend and refused to resolve the issue when she asked. They were so rude! read more