Just finalized my Honolulu trip with Kathy Kerns.... She is such a warm and friendly person…read more She is extremely professional and is a wonderful communicator. So grateful I found her! I'll be using her for now on...Next trip to Washington D.C. to do the tourist thing there!

Odd. Kathy returned my call. I needed help with four sets of travel plans. She gave me helpful…read moreinformation about 1, made plane reservation about another one. Gave information about a third - but never followed up and neglected to return my call. Kathy seemed knowledgeable and adept with the on-line tools.

I'm very pleased to express my appreciation for Travel Partners I used there service on serval…read moreoccasions all with outsiding results' If your looking for a professional travel agency I strongly recommend Travel Partners. Frank G.

Holly has planned many, many trips for my family and friends. She can make anything happen,…read morecoordinate plane flights from different airports, arrange for car rentals, find handicapped friendly resorts. She knows everything. Holly is very friendly , and I feel as though she is part of the family. I highly recommend her to plan your trip.

Great, personal service. They planned my 5 week, 3 country trip perfectly. Thanks, to their…read moredetailed advice, we had an amazing experience.

Due to covid they said their location was closed but that the agent could help me from her home…read moreover the phone. Her name was Pat, So I began to give her details of what I wanted on my solo Trip I needed help planning to Alaska. She said to follow up with an email which I did. A week went by, no answer. I emailed back to ask how things were going and she acted like she forgot about me so I reminded her of all we talked about and she said she would work on it. In short, I wasted a month getting no answers, no info, and never a single call or email back. What a waste and now I have gotten no where closer to my trip. Why can't people just do their job or if they can't help you, tell you so you don't sit waiting! Total disorganization and unresponsive. Don't waste your time like I did!

Lori Thornton is a very helpful travel agent. You can tell she enjoys what she does…read more I have dealt with several travel agents at different times in my life and am so glad to have come across someone like this. Found her online, and wanted to share!

Arranged a trip to Belgium and Holland with Lori Thornton. Took a lot of back and forth, even…read morethough I knew exactly what I wanted. But a few weeks after making hotel reservations, I noticed (on my own) that the hotel rates had dropped. Asked Lori to re-book at lower rates. Chaos ensued. I cannot recommend Lori. Try somebody else.

Just booked my fifth trip with Destination Consultants and I'm looking forward to another perfect…read moretrip. While all the other book-it-yourselves are struggling with arrangements that didn't quite work out like they'd planned.......I'm beginning my adventure with a flight that arrived on time and a car that was waiting for me!! It's your choice how you begin your vacation.... I've got places to go. Aloha!! Donna E in Novato

Dimensions in Travel is an excellent Travel Agency! I am an extremely busy professional woman who…read morehas been using this company since 2010. And, the owner Ms Jill Romano has planned several outstanding vacations for me to Europe! These trips are exactly what I enjoy and every detail is planned is taken care of which eliminates my stress! I took a trip to Croatia last September during the COVID pandemic. It couldn't have been easier! Jill and her colleagues took care of COVID tests (provided sites and sent a nurse to my hotel for rapid PCR) with the travel arrangements! Also, I was traveling as a single woman and guess what... amazing!!!! Not scary!!! I highly recommend traveling at this time and calling Dimensions in Travel to help plan your life changing adventure!!!!

Have not taken our trip yet, but VERY unimpressed with this agency…read more We only contacted them at the suggestion of Backroads to assist with travel arrangements before and after our Backroads bike trip in Europe. First call into the agency, I was passed Around at least 3 times before someone was able to assist me. I was VERY clear with the agent that we wanted luxury hotels- prefer smaller boutique properties near sights BUT quiet- no nightclubs or hotels on busy main boulevards. Agent promised to send a few suggestions next day or so. Finally after about a week, she submitted her suggestions. I checked them out on Trip Advisor and guess what....her first choice for us was rated poorly due to LOUD, noisy rooms! When I pointed this out, she said " oh you are right!". Long story short, we are now at least 3 months since my first contact and we STILL do not have the promised arrangements finalized. I called her to ask when we would have it. She was not available so I left a voice message. When she called me, I was busy and asked her to call me in 10 minutes. An hour later, still no call, so I give up and go online and book my first hotel myself. I want to be sure we have a place to stay after a long flight overnight from the US. I call her back again and she says" oh I forgot about you". That was about a month ago, the trip is almost upon us and I STILL do not have all arrangements made. Horrible experience.

All of the reviews regarding upselling are accurate. I'm furious that I paid $795 for 3 shots which…read moremy husband is now getting for much less at CVS. Furious. I wish I'd checked Yelp before going. I was required to go to this business due to needing a Yellow Fever exemption certificate but should have gone elsewhere for my shots.

Not a trustworthy provider…read more I made an appointment and told them I was headed to two locations in Africa. When I showed up Passport Health's representative spent half an hour trying to upsell me to more products than I needed, refused to answer questions about which of the 8 or so vaccines were really important, and refused to give me the four vaccines that my research had identified as essential. I tried to redirect Passport Health's representative several times, eventually walked out and got all vaccines at CVS within an hour for under $200. My wife, who sat through the whole show, paid nearly $1,000 to Passport Health for the same vaccines. They are not honest, and treat medical consultations like you are sitting through a time share pitch. Just do your own research and go to a pharmacy.

I want to personally thank Marina G. and Rita P. for excellent customer service above and beyond. I…read moream a very difficult customer to deal with and I like things in order probably more than the next guy. Both Marina and Rita were very patient with my dumb questions even though they're extremely busy this time of year. Marina in particular has to do even more work because she is covering for a coworker while she is on vacation. Even though they don't need any more business, I highly recommend this travel agency if you're traveling anywhere in the world. I would give them more than five stars if I could. Job well done thank you

We just returned from a 3 week vacation in Thailand and Vietnam organized by a Frosch travel agent…read more From the outset we should have known Deborah Deming would disappoint us. She was going on a big trip to Antarctica, with spotty cell service. Instead of giving us over to another agent who would have the time needed to curate plans for our trip, she assured us she would be available for all but a few days. Well, not really. And her style is to investigate the trip options while you are holding on the phone. That automatically eliminates doing any detailed research. Deming's lack of attention to detail put us in a position to question and double check all the arrangements, get on the plane with unresolved issues, and generally cast a shadow over our trip. Some examples: *We traveled with another couple who, once we met in SE Asia, were doing exactly what we were. Yet their hotel reservations were messed up...TWICE! *She scheduled us on a 7:40am flight from Bangkok to Hanoi. We'd have to leave for the airport about 4:15 AM, only to arrive in Hanoi 6 hours before we could check in to our hotel. *The Saigon Day plan neglected to mention that it is a 2 hour drive to the tunnels and, of course, 2 hours back. So that is 5-6 hours, then there was a tour around the city , and then... an evening of vespa riding and bar hopping and dinner. We told Deborah from the outset, we are in our late 60's. A 12 hour tour day is just not a realistic plan. Oh, and talking about being in our late 60's....why wasn't the War Remembrance Museum on the plan? We were draft age for that war! *In Chiangmai we paid extra for a Garden view. Yes, there was a very beautiful Garden, see below for the view from our room Deborah depends on ICS Travel Group to do all the local planning. Apparently she handed our trip over to them and never followed up - until we started asking questions. We did have some amazing tours and some wonderful guides. We also had one guide who had little idea of the schedule, a tour that never happened - for which we were unsatisfactorily compensated, and transfer guides that did not know what hotels we were going to. If you are thinking of using Frosch or ICS...reconsider!

Do not use this company! the woman who runs it urgently demands wires and then she and her local…read moresubcontractors pocket the money. I don't want anyone else to have this experience. This company uses really shady practices, refuses to provide any evidence of payments, and is rude and unaccountable. Beware of Original World Travel and do not use them.

I was very disappointed in my trip in January/February "West African Kingdoms: The Ultimate Tour…read more When traveling on a group tour, I expect the company to have correct information and be up to date on country requirements. We had several online Visas to get online, and the info sent to us for that purpose was insufficient, resulting in having to fill out Visa forms several times. The worst was being told that upon landing in Togo, our original port of entry, we could get our Visa upon landing at the airport and our guide would be there to help us. However, when I got to the airport for my initial flight, I was told they would not let me on the flight unless I had my Togo Visa, and to try and get it at that moment. I couldn't get the Visa, and finally 20 minutes before the flight was departing, after begging her, the ticket agent relented, and let me on the flight. This also happened to a few other people in the group, and was very upsetting. When we arrived in Togo, our guide did not meet us IN the airport...he sent someone in who wasn't sure what they were doing. This resulted in 2 1/2 hours at the Togo airport getting things straightened, and ended with my being charged twice for the Visa. The times for bus trips given in the itinerary sent out before the trip, grossly underestimated the times. Because of the itinerary we spent 6 or 7 days on the bus all day from 8am to 6pm, in addition to 3 days spent flying from 1 place to another because it seemed to me the itinerary backtracked. We stayed at very nice hotels, but did not have a chance to enjoy them as we didn't arrive until 5:30 or 6pm. There was only 1 free afternoon, although the itinerary mentioned several. The price of the trip did not include "local tips", for luggage, local guides, local boatmen. This was noted in the itinerary, but we were constantly giving out money for tips, which got a bit annoying. Usually, group trips cover all tipping except for guide and driver. Because of all the above, I would never travel with Original World again

We usually like to go it alone, but with no Indonesian language skills, we thought we could use a…read morelittle help setting up our trip to Java and Bali. After talking to Teri, it was clear we could have the ease of a tour while creating our own adventure. Teri encouraged us to research what we wanted in the area. We let Teri know what kind of activities, sights and the kind of hotels we we like to stay in. Between us we set up a great itinerary with bike rides through villages, white water rafting, visits to a school and crafts centers and including lots of time for us to adventure on our own. We like to dine in local restaurants-the food is not dumbed down for tourist and it is lovely to eat next to a local family rather than a room full of tourists-so we were left to plan meals on our own. Teri supplied us with great tour guides and only one was assigned to us in each locale. Our guide in Yogykarta (not Jakarta), Darwin Masangang, even found me a local Balinese dance class where I took a class with college students. He knew where to find the best batik and shopping. He believed us when we said we wanted local food and took us to where his family ate where the food was great and the price for the dinner, the cost of a soda in the states. Our lodgings were far nicer than I assumed they would be. Our lodging in Bali was a small beautiful house surrounded by a walled garden. It was a wonderful trip. The ease of landing and not having to negotiate with taxi drivers, knowing that our hotel would be clean (and beautiful on this trip) and having the tours we picked set up, made this stress free. We will use Teri again for our next trip!

We recently returned from a private month's tour in India. Teri's knowledge and expertise were…read morebeyond what we could have imagined. She provided us with efficient and "first class" services throughout the trip and seamlessly wove the many hotels, flights, guides and drivers into a smooth and worry free experience. She is truly a professional who wants the very best for her clients. You could not find a travel agent as willing to go that extra step if you searched far and wide!