The workers here are always so kind and helpful. I was looking for a gift for 2 coworkers, and the employee was so helpful in showing me different options with different price points. She was very attentive, and also gave me a "damaged" bath bomb for free which was such a bonus. read more

My favorite place to shop when I go to the mall. Since switching my face products to lush, my face has not broke out and I like knowing that I use organic, handmade, cruelty/chemical free products. My favorite is the Ocean Salt face/body scrub, noubar soap and the grease lightning (serum for face or acne). The staff is extra friendly and I like that they offer samples anything in the store. They are eco friendly, so bring 5 black pots (their containers which they recycle) and receive a free face mask. LOVE it!!!! I am addicted and would highly recommend shopping here. It is pricey but a great investment for me! read more

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This place is way too expensive.....but I just can't help myself. One of my favorite products is their sandstone soap because it's amazing at exfoliating!!! I popped in the other day to buy a new bar after running out. It was a Saturday right before Christmas and it was mobbed. And this store is super tiny, so things were claustrophobic. The good news? The check-out line moved fast! I have many other favorites here - ANY of the lotion bars (perfect for travel or massages), toothy tabs (also great for travel) and their Honey shampoo (it smells amazing and FEELS even better!!). read more

Lush is no longer in Macy's and has it's own store inside the Kenwood Mall. When I heard this I knew I shouldn't be trusted with money and being anywhere near this store. However, going to Lush is usually the only reason I go to mall. If you're really into beauty products you will love Lush. First off they have the most amazing bath bombs. If you don't know what a "bath bomb" is, it's basically a soap ball you drop into your bath and watch it dissolve and turns your bath into a little spot of heaven. If you would like a deeper definition "A bath bomb is a hard-packed mixture of dry ingredients which effervesces when wet. They are also used to add essential oils, scent and colour to bathwater." Either way they are amazing. Lush even makes one with rose petals in it. My favorite bath bombs are Sex Bomb, Sakura. I also love two specific ones that help you relax and make you sleepy before bed. Twilight and Ickle Baby Bot will both do that. They also have amazing, Bar Soap, Shower Gels,Shampoos, Lip Balms, Face Masks etc. My skin is really sensitive and I could break out in a allergic reaction from the air blowing on me wrong, but I have never had a reaction from anything Lush has ever made. Even if you're not into beauty products and know someone who is, this is a great place to go and get people gifts for their birthday or Christmas. They already have pre packaged and wrapped gift sets. The best thing about Lush is that you are supporting a great company and using great products on your skin and body. All of Lush products are Hand Made, 100% Vegetarian, Ethical Buying, Fresh and Organic Ingredients and none of their products are tested on animals. They also do a lot for charity. read more

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I can eat my face mask?! Amazing products!!! I can't take all the credit for this find- my bff gave me the heads up or well face lift to this one. Like most ladies and more men than care to admit- we are always on the search for that favorite face wash, moisturizer, vanishing cream, mask...well you know... Lucky for me my friend brought this product line to me and my skin absolutely fell for it!!! It has never looked this natural, refreshed and revitalized. Now, I'm not just selling the product line- the peeps at the counter are stellar too. Ready to help out from showing you the products to quench your skins needs to showing you how to use them. This line is seriously diverse and totally vegan friendly. Amazing what happens to your skin when coming back to nature!! Lush not only carries facial products but a wide range of other bathing potentials- body soap, shampoos, conditioners... Girly bath stuff, and even shaving products for guys! I am continuously impressed with Lush's products, variety, affordability, and service. read more

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For the longest time, I thought LUSH was that 'bath bomb place, the epitome of frivolous girlyness'. Well then. Earlier in the summer, one of my friends wanted to do a LUSH run, because she heard from her other friend how it was great for her skin, cleared up acne, got rid of stretch marks. So eh, why not visit. The girls here aren't as aggressive as the other locations I've been to. It ends up that I'M the one who has to flag one down, tell them my skin type, what I want, what i've tried, what they recommend. They've always been super nice and informative. The perk is that you can ask for samples of most things, like the soaps, lotions, scrubs to try out at home 2-3 times, before you commit $$ on the big tubs. After working at a job that requires me on my feet all day, I now appreciate the aromatherapy these bath bombs give me with the soft skin that comes with it when I want to unwind after a long day. I'm not 10 years old, but I still appreciate bubbles! My favorite items are their bestsellers - the exfoliating Ocean salt that smells like a margarita, the bergminite clay Mask of Minty to deep cleanse the face and back, the convenient Seaknik shampoo bar so I dont worry about carryon limits or leaking shampoo in the luggage, a serum bar that's actually removing some of my teenage acne scars, and the occasional aromatic shower gel/body conditioner. Hey, if I spend all my time eat-sleep-working, at least I feel cute when I'm not busy. Due to the small size of the store, the items are more arranged around the perimeter - when entering, bath bombs/ bubble bars to the right, then the gift sets, then the soaps, moisturizers/serums/massage bars/shower gel and jellies, in front of the cashier is the perfumes, then on the left of the entrance is the shampoo bars, solid conditioners, regular shampoo/conditioners. On the table in the far end of the store is the face masks, cleansers, face and body exfoliators. They have a lot of stuff, and they always bring in new ones/discontinue others. Be sure to stock up on a certain item, lest it be forevergone after Halloween. They say they're against animal cruelty, and most of their items have minimal packaging and preservatives, so yay if you're a supporter of that. read more

Lush - Bath bombs - Cosmetics & Beauty Supply Near Me - Cincinnati, Ohio

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How can anyone give Lush a bad review? They have the most incredible products with the most heavenly scents. In addition, the staff is extraordinarily helpful. Great products and helpful staff.... A++++++ read more

They need to be A LOT nicer about their covid protocols. I understand that their are protocols but my friend had his mask below his nose and the man working literally yelled at him. I felt like it was my dad yelling at me. There's a way to be nicer about protocols and they need to learn it lol. read more

Oh the ways I love LUSH! Their Vegetarian (mostly Vegan), Cruelty-free, handmade goodies with minimal packaging are fabulous and even more importantly - they work! Tucked away in the middle of the Macy's at Kenwood, you will know you are close by when you start to smell some seriously good scents. The staff is amazing and happy to demonstrate products and answer questions. Products range from skin care, hair care, bath and shower...My personal favorite is the King of Skin body butter that helps battle my dry winter skin. It is easy to feel pampered at LUSH. read more

I love Lush! In the past I would buy from online because it was more convenient with children and all. So I wasn't much for dragging them to the mall to smell bath and body products. But one day I got off work early and decided to check them out. The girls working were very helpful and talked me into trying a bath bomb I wasn't sure about but it turned out to be my favorite song loved the recommendation! I usually had only purchased bath bombs so I was hoping to get a sample or two of something else to try. The girl working gave me a body conditioner and a hand lotion. Not something I would have picked myself but something worth trying. The only reason I give them 4 stars is because of the price. Be prepared to pay. I bought 6 bath bombs and paid $50. Love them, so I keep buying them but they are a little pricey. read more

I love this place. The products are great and all natural. They give demos and the staff is always super friendly and helpful. The face washes are the best around. They have different varieties for different skin types and needs. They bath bombs, massage bars, and bubble bars are great indulgences. Whether you are doing a spa day at home or you are looking for an everyday body wash, they have the perfect thing. read more

Lush - Citrus Massage Bar- Yum - Cosmetics & Beauty Supply Near Me - Cincinnati, Ohio

I absolutely love coming here!!! We always walk away with something deliciously refreshing for our bathroom and a smile on our faces. The sales associates are wonderfully bright, friendly , witty and helpful. You can always tell that they are truly passionate about both the brand and the ethics behind it. I absolutely LOVE this place and their products. read more

I love Lush! This is my "home" store and the employees are always really friendly, and also consistent. I feel like I see the same 2-3 faces every time I go in. I've tried several face products and their bath bombs and am currently relying on herbalism on the daily and the fresh face mask cosmetic warrior when I can get my hands on it! I have noticed that since they moved to this location, the displays are beautiful and they seem to have more stock, which is great because... they DO run out of stuff really quickly- there have been days where I go in and their bath bomb display is empty, which is where the one star comes off. The staff has been super quick to tell me that they get their shipments mid week, so Thursday is the best day to go, so I try to stop in after work on Thursdays if I need something. They will also totally hold something for you for about 24 hours if you know you'll be there to get it and don't want to worry about them running out- just give them a call! read more

I've literally never posted a Yelp review, but this visit was definitely worth leaving a review. I went to the Kenwood Lush at Kenwood Mall to pick up my usual face wash (Ultrabland--it's amazing. You should try it). I was having a crummy day and mentioned that offhand to the wonderful ladies who were working there. And April asked me if she could help improve my day by giving me a hand treatment. She asked what sort of scents I liked, the types of beauty products I use, etc. We sat there for maybe ten minutes while she walked me through all of the products she was using on me. And not only did I absolutely love the outcome (soft hands, amazing smells), but April was so personable and so nice and genuinely improved my bad mood. I left with a smile on my face and I can't wait to go back for my next round of supplies. Thank you! read more

I went to Lush today and spent about 40min the the store trying so many new organic products. Every Lush worker was very knowledgeable and willing to explain all the different products. I purchased so many different things and I will definitely be returning!!! read more

Lush has great, wonderful-smelling, handmade, natural organic products. It is enough to make me brave the madness of Kenwood Towne Center. I recently went because I had an empty plastic tub from one of their shower jellies. It turns out that plastic tubs are not recycled in Hamilton County, only plastic bottles. I know that Lush will recycle or reuse them and I want to be as eco-friendly as I can. I was also out of body powder and Lush's is talc-free and smells wonderful. It is made with cocoa butter and cornstarch. Of course I wandered the whole store exploring the variety of products but I resisted temptation (the high prices helped me resist) and only bought the powder that I had come for. I was pleased that the woman at checkout asked whether I wanted a bag or if I wanted to just slip it into mine. (I carry a rather large purse.) I do wish more shops would ask if you want a bag. I usually don't need one but often they bag up my purchase before I can say anything. I recycle or reuse what I can but the best thing is to avoid extra packaging in the first place. Kudos to Lush for encouraging that!! read more

Lush - Cosmetics & Beauty Supply Near Me - Cincinnati, Ohio

I LOVE LUSH. It's seriously the best place to get your bath essentials. When you visit lush, you NEED to try a bath bomb. They're kinda pricey but still, it's worth it. I've always tried their lip scrubs & honestly they're pretty addicting but VERY pricey for a small container. I've tried the face mask, love lettuce, and it feels amazing on my face. I need to try all the other face masks as well. I have yet to try other products for hair & body. read more

I love Lush. Their products are top notch and nothing comes close to quality on their bath bombs. With that in mind- you pay for it. Not a cheap place, but definitlely a splurge. read more

i recently visited the mall and my niece asked me to get her some bath bombs at Lush. I picked up my stuff and got to the register to pay $15 and used my credit card. The lady at the counter asks me for my ID card? i was like really? it was as if she was profiling me based on my appearance.... the customer before me was not asked to provide an ID card as she did not look like me. I have no intention of going to a store that profiles its customers. They should treat their customers with respect. read more

Absolutely love this place! Wonderful products and people make sure you can try and smell everything. You may be lucky and even get a sample to take home :) it's worth looking for! read more

This place was super overcrowded and probably has been every time I've tried to peruse. I had to buy a gift, though, so I went. While I was there, a salesperson stood in front of the checkout showing people things while I was trying to checkout with another salesperson, which was possibly the worst customer service I've experienced. I guess I'll stick with ordering online or waiting to visit bigger stores in other cities. :( read more

Products for the bath bombs and massage bars are great, avoid everything else like the plague.

Went here today with my daughter. 3 associates were very nice. Meaning they were all helpful. APRIL, the main girl who atrended to us was AWESOME! She gave demonstrations on the bubble bar and that's what sold me. Products are better and yes little pricey but worth it! We'll be back soon. read more

This is my favorite Lush store. I've been to a total of three in Ohio. The girls working took a lot of time to help me find the best products for my skin type. They also gave samples of certain hair products so that I would not have to buy the entire bottle without knowing which one worked best! I love these products, and I will shop here for many years to come. read more

obviously the products lush sells are amazing, but the staff at this location is even better. I went in today and they were so attentive and willing to work with me and listen to my needs. I ended up getting a few samples of facial moisturizers and now know exactly what to buy when I return. you guys rock!! super friendly. read more