Such an informative, no pressure, buying experience. When I walked in, Nina greeted me and asked if she could help me find something. I explained my hair needs, and she asked more questions to help me find a shampoo and conditioner that would work well for my hair. After I made my selections, she then gave me a couple more samples so I could compare and contrast at home. This is what a shopping experience should be. Nina was so great and I will definitely be back. read more

Their soaps are incredible!!! What more can be said? If you want high-end luxury soap, come here! Also, they claim to have invented the bath bomb concept, and their effervescence is aromatic! read more

Lush Cosmetics Glendale - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

Had my 10 year old granddaughter'a birthday party here. Brandi waa twreific and Cheis was bery helpful. The girls Had a lot of fun. I highly recommend. read more

Lush Cosmetics Glendale - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

I have to say that Jared was literally the most wonderful Lush employee ever! I came in just wanting the magnesium massage bar but also wanted a face mask that wouldn't irritate my sensitive skin. Not only did Jared give me a sample of the rosey cheeks but also explained why it works and just had a genuinely positive attitude the whole time and answered all my questions happily he deserves a raise or whatever he can get cause he slays. read more

My friend and I had such a great experience here at lush!! Jared was AMAZING he was super helpful and I am only coming back for him.#welovejared read more

Jared was amazing! He was so sweet, funny and fun to talk to! Jared made the experience so much better and he was so helpful! #WeLoveJared

Jared was so sweet and helped us pick out the best bath bombs for our son which helped with sensory. Our kiddo absolutely loves to watch the bombs dissolve and hear the "pop rocks" in them! I hope he sees this and knows that he truly made our night when we stopped in :) plus our kiddo smells amazing after bath time!! read more

Destiny is amazing for this job!! My sister and I walked in and were instantly greeted by her warm smile and welcome. She knows a lot about the products and sells it naturally. We will be back to lush soon because of her! read more

Customer service was great! Both reps got my kid excited for the bath bombs. They had a bomb in a tub to show what it would look like when it is in water. read more

This has been my home store since I was 15. Recently I moved away but my mom still frequently comes and gets things to ship to me since my closest store is an hour from me in Florida. The team and manager are always so kind and helps get us the things we need for my mom to ship to me. Recently I lost my bunny and my mom wanted to surprise me and send a package of all my Lush favorites! Just a cherry on top, they gifted my mom a little set from the Easter collection which just made this hard experience look brighter. They care about their customers and I am so blessed to have this amazing store in my hometown that makes me excited to come back and visit and make a stop here always at the top of my list! Thank you team, we appreciate you guys! -Crystal and Ellie read more

Very disappointed! Have been here every few months for the last several years and have always received excellent customer service, not today! Took my teen daughter as a treat as well as looking to get myself some things. There was an older lady and a younger man working. The man didn't want to help us at all and the lady was downright rude! Such a shame, I hope they do better read more

lush definitely had the best employees but the highlight of my time spent there was with brandi. she was so helpful, caring, and was great with communicating. i have trouble talking to people but she knew exactly how to ask questions so i can get the most out of my experience with her. her professionalism and knowledge of the products showed that it isn't just a job, it's a service that leads to connections and happiness. this lush in arizona has to be the best. besides my amazing time with brandi, other employees are so alert and also know what they are talking about. only wishing the best for this lush & their employees!!! read more

Seeing the word cosmetics and seeking a foundation without butylene glycol caught my eye while shopping at the mall, so we stopped in. Liz was so sweet and we learned so much. I forgot all about my cosmetics need and we ended up in bath bomb dreamland. Liz put on a display showing us how one of their amazing bath bombs performed live in a giant bowl of water. It was loaded with an array of colors, mica confetti shimmering sparkles and even pop rocks snapping! So much fun. We loaded up on bath bombs which are perfect for gifting. The smells are lovely! I recall sprays, soap, and hair treatment. She provided us a samply of the hair treatment, a shea lotion coin, and bar soap. Our girls have been enjoying the bath bombs and soap. I loved and went back for more of the lotion coins in my preferred scents. The hair treatment scent was addicting, but with the alcohol content felt a little drying and the scent turned metallic and unpleasant. They have the same scent in the soap so I picked a few of those up when we came back. My skin is happy and so are my girls. Customer service and quality ingredients are great at Lush. We find ourselves shopping here now every time we visit the mall. read more

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Lush does an amazing job giving a satisfying experience every visit. I would definitely recommend stopping in one when you get the opportunity read more

Philip was so knowledgeable, friendly and accommodating! He knew the answer to every single question i asked. He physically showed me the difference between two products i was debating. To top it all off, he gave me a sample of the sticky dates shower gel & I've definitely fell in love & need to come in for a full size. Thank you so much for your help! read more

I always love lush and always have had great customer service coming here. What stood out to me was we were here shopping for my daughters birthday and they made her feel so special and were so kind. When we were done and checking out they pitched in to give her a gift from the team and it was absolutely wonderful. Just the little things like that matter. So thanks lush team for being so great! read more

This is an incredible product that I've been using since I went to the first store in London in Covent Gardens I was so happy they opened one at Arrowhead....I could smell it as soon as we walked into the mall! The staff at this store are all just wonderful, but I'd like to give a special kudos to the amazing Trent and Phillip!! They went absolutely above and beyond and they deserve nothing but the best! Go visit them and buy some LUSH ASAP!! You need it and you will love them! read more

Super friendly and helpful staff! Whether in Singapore or in America, Lush Associates are so nice and welcoming. They are generous with all their samples. I wish I liked their scents better. I am allergic to a lot of natural products for beauty like treenuts, camphor and sandalwood. So, Lush is not for me. However, I know of others who love, love, love their products. So, if you don't have a lot of allergies and want a friendly store to try stuff. Make a beeline to Lush at Arrowhead Mall! read more

Lush Cosmetics Glendale - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

Been going here for about 5+ years now, been shopping at Lush as a company for 10+ years. This location is clean, well stocked and the staff are always friendly and willing to help. Always feel good about spending lots of money here. So thank you to the staff here, not many places stay 100% for more than a couple years. Products are wonderful quality and well worth their money. Will always reccomend this company and this location. Best store I frequent quite often! read more

Lush Cosmetics Glendale - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

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Brandy is the only person you need to see! She treats the brand like it's her own. She's knowledgeable of all the product ingredients and benefits, and takes the effort and time so assist confused cis men (not common in 2023)! I was able to explain my budget and general idea of what kind of self care night I wanted to make for my fiancé. Not only did she compile the most amount of things I could get for my money but all the products she chose were ph safe. She also compiled samples for all the things i was unsure about. If she isn't the manager i'd be surprised. read more

Great help and amazing store! I have gone in a couple times but have never tried the fresh facial masks they have. I had 5 black pots with me, meaning I could get a free mask. An employee named Jessie (I'm sorry if not spelt correctly) came over to me, asking if I needed help and I said I was interested in the masks. He explained to me everything I needed to know about how to store the mask, how often to use it and which one would be best for my skin type. He recommended Brazened Honey to me. I tried it out last night and loved it! It has some slight physical exfoliation to it which is really nice. Definitely coming back for another mask after this one is used up and thank you again Jessie for all the help! read more

Lush Cosmetics Glendale - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

Came here to get some last-minute Christmas gifts, they had 1 music box left that was damaged, all staff dropped what they were doing, and immediately started trying to figure out a resolution, they sent someone to ran to a whole new store to get me a new one and completely went up and over the top to make sure I left happy. I will tell you what I left more than happy. I'm grateful that there's people like this still in this world. Really came in on the last min clutch I thank lush and the staff specifically at this location for what they did for me today and going above and beyond. These are workers that definitely need a raise and need it now. read more

This is the worst Lush I've ever been to, but if you know your go-to products you'll be OK. Not that it's the staff's fault or anything, they were slammed and for sure trying their best. I think corporate just gave them a raw deal in that it's tough to do any real shopping here because of space limitations. You can't get anyone's attention for more than 20 seconds. It was almost miraculous seeing someone get a simple demonstration on something like an exfoliate for their hand, because the poor salesperson looked as though she may be in huge trouble for spending an entire minute with someone. She was really trying and I appreciate her. I hadn't been to one in a few months, so I was looking for some recommendations on face masks as there were some new products. It wasn't worth the trouble so I picked my usual one and left. Some will read this and say "that's unfair Taric! They were busy!" and I'm sympathetic to that. But I've seen business even at these levels handled with much more grace at other locations. You just can't provide the full Lush experience when products take up half the floor space, let alone when you're fighting crowds. I'd opined about the greatness of Lush to my gf for quite some time, and I don't think she left impressed at all. Without the stellar experience I've had at every other location it's just a more natural Bath & Body Works. read more

Love, love this store. I stop in everytime I go to the mall and get something. They let you try out so many of their products and you always leave smelling really good. Pricing seems very high but bombs and other bath bars, oils and bubbleroons can be broken up for several uses which makes pricing very reasonable. The kids get their "rainbow" moldable soap. Great as a bath color changer, soap or shampoo. I usually cut each color into 4ths. I also get them the "ickle baby bot" which has lavender and chamomile great for before bedtime. I personally like the melts or luxury bath oils. They leave your skin so soft. Plus the melts arent fizzy like the bombs. They have a ton of other products from make up, facial cleaners, shampoo, conditioners and products for men. Lots of staff at this location and they are super helpful and friendly. read more

Lush Cosmetics Glendale - Ickle baby bot. Lavender and chamomile. - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

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One of my happy places! Smells so good, everyone is friendly and helpful. The store is bit small and there are always lots of people which can make it claustrophobic! I would suggest music that isn't as loud, and maybe more relaxing to fit the mood a bit! Since the rest of the store & items give that feel-good vibe, the music should match! Again, loooove it here. Got the beautiful rose bombshell egg bath bomb. So excited to use it! read more

Lush Cosmetics Glendale - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

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Ashley had the best customers service!!! She was very full of knowledge and help us out a lot. My grandma has foot problems and she said this could help with Sensation. And that volcano was like a icy hot. I was very pleased!! read more

Lush Cosmetics Glendale - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

If you go when Brandy is working, you're so lucky!! She was extremely nice, helpful and super friendly. I'll be back to purchase her recommendations because her demos were phenomenal. Showed me exactly how to use it which was so helpful and let me sample new holiday products! 100/10 read more

Can you say heaven?! I love the service here. I was greeted right away with a smile and anytime I had a question they not only answered it, but have samples to test the product to see if it's something you'd really like to buy. It's a bit pricy, but in all honesty a little goes a long way. Their containers are recycled and after you return five you can get a free small facial item from their bar. Most items are long lasting, but the fresh masks do need to be refrigerated and have a shorter shelf life. I loved the face washes and shower scrub. My skin always feels so soft without the help of added lotions. Speaking of lotions though I always always have to purchase the rub on lotions that look a bit like soaps that actually just melt right into your skin. They smell so perfect and leave your skin smelling and looking great. Bath bombs are always nice and every one is a bit different. Be prepared to spend a lot of money. It's hard to get out with just one item. read more

I like the format of the store, it's not too crowded but not too large either, which makes its physical delivery cozy and not overwhelming. The staff here are friendly and outgoing - maybe a little too much for some, but I usually find it genuine when they talk to me and not overly fake. read more

I absolutely love this store! The trick is you have to come on a weekday while school is still in session. Otherwise, this place gets so packed that you literally cannot move through the store at all. They always have what I need, and the staff are very friendly and helpful, but not overbearing (as they are at some other locations). The store is always clean, and they always have what I need in stock. I have tried shopping at both the Scottsdale and Tucson locations, and this one is far better in my opinion. read more

3-1/2 stars... I was in the store for 10 mins. No one greeted me or said hello. All 4 sales staff was stand in the middle of the store talking. The place is packed. I finally found the body scrubs. But I did not know the difference. Only one salesperson coming back from the back of the store (restocking) stopped with products in her hands to help me. She handled off her products to explained the difference and I bought the scrubs I need. She even give me a sample of the one they are out of stock, but she thinks I might like it. read more

The customer service here is soooo disappointing! Once again, another horrible experience here at Lush. I recently purchased some bath bombs the other day and had purchased all of the same kinds to make it easier as gifts. I ended up purchasing too many and wanted to return them for a refund. As I had my receipt and the bath bombs the lady said she couldn't give me a refund because the receipt didn't match the bombs. Wtf!? How is that my fault!?? SAME THING that happened last time!! They rang me up for a different item and now that I want to return the products I can't!? Seriously the management needs to re-train their employees if the same thing that happened last time, happened again!!!! So as she said she couldn't give me a refund she said I could exchange the products. I said well I don't want more and that's why I'm returning them and I don't want to give them to the same people I gave them to because I purchased all the same items. She said that was all she could do for me and I asked if I could have a gift card at least thinking I could just give that away as a gift instead, and unfortunately she couldn't do that either. I literally had to pick something there and then to exchange the products. How fucking inconvenient! Then she rudely accused me of at least purchasing "a couple" of those bombs that was rung up when I specifically told her i purchased none of what was purchased and showed her the ones I was wanting to return that those were the ones I had purchased in bulk! What did she not understand!?? In conclusion, I had no choice but to pick out new items and as I seen the catalog with the barcodes showing I saw that the item I was rung up for was right next to the ones I had actually purchased! I pointed out to her and said, as you can see the items are right next to each other so as you assumed i must've purchased the bombs I didn't, now you know that the employee made a mistake and rung it up incorrectly. She then proceeds to say this happens a lot!!! And that she could talk to the employees. If this happens a lot then why haven't you talked to them already????? read more

I absolutely love this Lush! It's bigger than most and the product selection is great. The people working here are the best part. They are so nice and helpful! I always get samples and smiles on my way out from shopping! I got out of my way to come to this shop because I love everything about it. Thanks to everyone who answer all my questions no matter how many times they get asked the same thing a day. read more

Amazing service.. didn't get the name of the gal that helped me but she was super sweet and helped me pick out a bday gift and sent me home with some samples that make my face feel bombbb :))) read more

I absolutely love this lush. Every time I walk in someone is ALWAYS willing to help. I am usually a remorseful buyer--but not here! I seriously love every single one of their products and I love the atmosphere. I consistently receive amazing service every time I visit! read more

Went here with my step mom today! This place is amazing, she loves sustainable products and scents that are not to over powering for her beauty products. We walked around the store, lots of girl talk and quality time. While we were there Trent and Vanessa helped us and answered all of our questions also chimed in when we were looking at cool products with the benefits of each one. Quality customer service and friendly informative staff read more

I loved my experience with Phillip. He helped me find a scalp product and spent time going over the benefits of each one. He also sent me home with some amazing samples. I would definitely shop here again just to interact with the employees! read more

My first time ever walking into a Lush cosmetics... and I'm blown away! The employees were all super helpful and fun and very knowledgeable on their products. The one-on-one experience that you can really get as they go over their products and give demos is amazing. I'm not usually a fan of lots of employee attention, but that's because the people working here were super supportive and helpful, making sure to not really pressure me into anything I didn't want to begin with. I walked in, knowing I wanted a hair treatment and bath bombs... and came out with exactly that! I got things that were tailored to my wants and needs (I have dry and damaged hair) and I got a treatment that will help me out so much with that. I also had thought about the new avocado co-wash, having seen it on the website, and the gals were nice and gave me a little demo as well as a little piece so I didn't have to spend a fortune trying it out at home. As for the bath bombs, I only knew of the sex bomb, but I had told them I loved tea and flowery scents, and whataya know, they got exactly that! So all in all, I went in there with really high expectations, having visited the website, saw a bunch of reviews, and even watched youtube videos on people's reactions and reviews, and I'm still blown away. read more

Lush Cosmetics is a superior organic brand that provides amazing skin benefits, leaving your skin glowing and feeling effervescent. We don't only eat things like avocado, citrus, and coffee. We also put it on our skin! These give nutrients and unique benefits to your skin, For instance, citrus brightens and increases cellular elasticity, avocado is super soothing preventing damage to the skin, and coffee on the skin can reduce the appearance of cellulite while having anti-aging benefits. The product "Cosmetic Warrior" is a fresh facemask containing garlic, honey, and tea tree. Garlic on the skin is an antibacterial that cleanses, honey hydrates and moisturizes the skin, tea tree is used to treat acne prone skin or acne break outs. Offering a range of products from body scrubs to hand care, to facemasks and facial toners. "Breath of fresh air" facial toner mist contains rose, aloe, and rosemary. These benefits include rose preventing cell damage while aloe is a superhero hydrator and rosemary reduces inflammation. Many skin benefits come from each unique item with a combination of superfood for your skin! Lush cosmetics is one of the best companies out there regarding clean ingredients, never animal tested products/cosmetics, leaving your skin feeling ethereal. Their core values and morals reflect their products, always leaving their customers in good conscience, from ethical sourcing to their 100% recycled packaging. Lush offers all things fresh from skin, to hair, to feet. read more

My last experience at the store was horrible. I went back to the store after Xmas to pick up a gift for my friend. Phillip, the cashier, is amazing!!! So helpful. 5 stars all go to him! All staffs this time were so much nicer than last time. Don't ever lose kindness just because store is busy for holidays. read more