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    Lutherie Shop

    3.7 (12 reviews)
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    6 months ago

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    1 year ago

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    3 years ago

    Great work done for my new Taylor guitar. Thought the set up was already good, but now it's much better.

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    3 years ago

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    3 years ago

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    2 years ago

    he does good work. but he's very rude and short with people. its not worth going here to be treated this way.

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    12 years ago

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    11 years ago

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    11 years ago

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    Guitar Center

    Guitar Center

    3.4
    (23 reviews)
    1.6 mi
    $$$

    My combative relationship with GC continues…read more Have not been in the local GC for quite a few years now. Reason number one. I was about to go on the road for a long weekend, going to play several shows, and I needed strings. I called to see if they had my string set and the guy who answered the phone said no, but I really should change to the string set he uses. No idea of what guitar I play, how I play it, how hard I am on strings. For a guitar player, strings are a really personal thing, and I had no desire to hear someone who had never even spoken to me before tell me what gear I should use. Reason number two I got a phone call on a Friday, it was a marketing company. They were calling on behalf of GC. I said I don't do phone surveys and to please delete my number from their data base. Starting on Monday I had 5-10 spam calls a day for weeks. I had never had a problem with that before. I'm sure it is just a coincidence. I talked to the GC manager about it, and he claimed they only did marketing for GC. I had looked up the number and there were multiple complaints about a number of businesses that they did marketing calls for. Reason number three Yesterday we went in for the first time in quite some time, figured give them a chance. We were looking for a headset mic for my wife. We went back into the sound support room and the guy there seemed annoyed that we were even talking to him. My wife is very nice to people, but he was still abrupt and rude. That is the last time. Avoid corporate stores, there are several local places around town that deserve your business. One star is about three too many.

    Scott, in the West Des Moines Guitar Center, is beyond knowledgeable, as you can tell he has a wide…read morerange of musical experience to draw from. I was all over the place. He listened to my needs and goals. He was able to show me various instruments, that I thought I wanted, as well as, suggesting instruments that would work better for me because of my size and experience. I thought I wanted a half size guitar, and a 3/4 actually works better. He also went through the different brands, all with patience and kindness. I also had a used banjo sent to the store from their online store, which was delivered in great shape. Overall, it was as an excellent experience for this novice. Out of 1 to 10 rating, West Des Moines receives a 15.

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    Guitar Center
    Guitar Center
    Middle post broken, holding on only with the plastic, other bent tuners are shown.

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    Middle post broken, holding on only with the plastic, other bent tuners are shown.

    Lutherie Shop - musicalinstrumentsandteachers - Updated July 2026

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