customers service doesn't exist. Groomer cut all the hair from my miniature Schnauzer. I called the…read moreoffice to complain and the lady name Nina, didn't care. She just told me that she was taking $15 off, the haircut was $140. I have 4 dogs , spent almost $600 dollars in a haircut, I guess they don't care. They just trying to get more business. For now they loose mine.

This is the nicest dog hotel ever. I completely trust them. I will use them in the future.read more

I have boarded my two labs here a few times. The staff does a great job taking care of my old one…read more Nice clean facility. Several different room set ups. Play time and even one on one time. As for price, boarding your pet is pricey if the place is decent. This place is way beyond decent and for what they charge vs rthecsrrvodecamdctreatment, no a bad deal. I will certainly continue to use them.

The staff (Kelsey in particular) provide very poor customer service bordering on incompetency. I…read moremade a reservation for boarding on a Monday, well in advance the date needed. Late the preceding Sunday afternoon I received a phone call that my dogs Bordetella had expired. I thought it odd because he was current on all vaccination; he even had the influenza vaccination. I told them I would check with the vet first thing Monday morning - the day I was headed out of town. First thing Monday, I called my vet who informed me his vaccinations were all up to date, and they emailed me a copy of his records. I forwarded these to the Lodge and followed up with a phone call. Kelsey said they had received the email and we "were all set." I took my dog to the Lodge and mentioned that I was glad the issue had all been cleared up......they said no, his vaccinations were not current, that his Bordetella had expired. I said that the records were provided showing that he was current. I told them that Kelsey had confirmed that all was ok. She was sitting at the front desk and said she only confirmed that they had received the email records-she said that she never looked at them. Seriously?? It was then, and only then, that I was informed that their policy was that this vaccination had to be renewed every 6 months, rather than annually as is the general practice. Never once had anyone mentioned that they required this vaccination to be done every 6 months. It would seem that this should have been mentioned before now, especially since, standard practice is that this vaccination is good for 12 months and also since I specifically called to follow up on this issue before bringing my dog for boarding. At this point my only option was to pay THEIR hospital a $55 exam fee plus the cost of the vaccination or they could not accept my dog. Nice little scam to get business for their hospital.....they must have thought they had me over a barrel, but guess what, they are not the only game in town!! Needless to say, I will not be going back and have already warned several neighbors to beware of their less than forthcoming business practices.

Cassandra is incredibly knowledgeable and helpful. When I was trying to socialize my reactive…read moresenior pup, she gave me great tips that actually worked and made a huge difference in the quality of our life. Then when I was considering adding another dog to our home, she was able to connect me to some great people in my area (I'm in Austin, otherwise I would've had her help me!), and those people even offered me a discount on services because she had vouched for me and my situation. She is a wonderful and KIND human, she will never make you feel less-than for needing help or having questions, she is so knowledgeable, and if she doesn't have an answer herself, she will make it her mission to find one for you. Cannot recommend Cassandra enough, and wish she was closer to me so I could utilize her and her expertise!!!! 1000/10

I had to go out of town for almost 2 weeks. Days before leaving, my almost 17 year-old cat became…read morevery ill. Thank God for Cassandra! She followed my directions, was able to give meds to both senior cats including an injection, and kept my kitties well-fed and entertained. She did great with my chickens and parrot, too. Truthfully, she went above and beyond, giving each pet so much attention. It was so comforting to get daily updates and pictures, as well. I highly recommend Cassandra!

We were looking for a good, family-like pet sitter and boarding near to where we live. Happy Pet's…read morePlayland was an answer to prayer! Our dog's veternarian is also a stone's throw down the road from Happy Pet's Playland incase of an emergency. Best part, our dog loved the big yard and other dogs to play with. It showed on his face from the firsr day there! Tyler and Hailey (owners) are great caregivers too! Very knowledgeable and kind to all the differing animals. Added plus, 'our dog came home clean. Doggy bath provided before leaving the premises. Our dog had a lot of fun!!!

From the owner: My Fiancé and I from a young age have always had a passion for animals. Thats why we created Happy…read morePet's Playland, we do a wide variety of animals services. From boarding, daycare, drop-in visits, grooming, training, we work with just about any pets. Happy Pet's Playland, isn't just typical boarding or daycare though, instead we open up our home to your beloveds, so you can rest easy on those trips knowing, your pup has a whole home and family to love and care for them. With regular updates of pictures and videos. Starting with Rover, we have now grown to have over 60 clients, and over 50 verified reviews.

I highly recommend Grandmas4hire. Over the last several years we have used them for both drop ins…read moreand weeks of overnight stays. They took great care of both my fragile 18 year old dog as well as my high energy spoiled rotten puppy. We are blessed to have these trustworthy, caring ladies taking care of our fur babies. Delaine

Ann and her team were exceptionally attentive to our beast babies while we were out of the country…read morefor a week! She started by getting a thorough understanding of what we/ they needed with a pre departure visit. During our vacation , Ann and her team made sure to visit on time and were very loving to the 'fur babies' .She even went to the extent to sending us a daily recap text of detailing how the visits went. Her prices are more than fair! If you need a loving and caring caretaker for your furry people please consider Ann and team

Lonnie did a fantastic job with my 9 month old Great Pyrenees mix during his 30 day stay. While he…read morewas there I received consistent weekly text updates, pictures and videos. My boy has issues with impulse control but now I have the tools to help him overcome that. He doesn't jump on me anymore, loves to chill on his place mat and I've even been able to start teaching him some new commands.

Lonnie and his team were amazing. When I dropped off our 1.5 year old English bulldog, I warned him…read morethat this dog was stubborn and hard headed. I can honestly say we got our money's worth with this one. Gunny did a complete turn around when it comes to his behavior but still maintained his affection. I was worried his playfulness would be completely trained out of him but that isn't the case. Gunny used to jump on everyone and run out the door every chance he got. Many times we've had to sprint around the block chasing him. He chewed on everything he could fit in his mouth and never sat still. If we couldn't see him at all times, he was sure to be destroying something. If we crated him, he howled. Thanks to Canine Texas, we still have our playful adorable pup but we can relax because he actually listens. He loves his place mat now. He gets to be a part of family time now. He hasn't jumped on a single person since bringing him home nor has he tried to run out of the door. He comes when called and we can actually take him for walks on a leash now without him pulling and yanking. We did the 30 day program. Of course we missed our pup but Lonnie sent pictures and updates so we knew he was in good hands. We chose Canine Texas because our dog wouldn't be in a cage in a business. He was at someone's home, in a small group, so he got the attention he needed. Lonnie focuses on truly training the dogs not just making money.