truck broke down at 10 pm on long distance trip. geico dispatched mn heavy towing. nick came…read moreout w flatbed and delivered great service! very personable, also went extra mile to drop me off at local hotel. someone you can trust towing your family.

From the owner: commercial truck repair, towing services, full service shop repair, diagnosticsread more

I recently went to GATR of Elk River for service on my Volvo Semi. As someone who has previously…read moreworked at dealerships in Parts, Sales and Service, the culture in this service department is close to the worst I have seen or experienced. I asked the service writer to include specific locations I had already diagnosed on an air leak on my work order and she wouldn't. Then, they would not allow me to see what work specifically the technician had completed because "the Technician is going home in 10 minutes" yet he was the only one that knew what fittings had been replaced. Upon billing they charged me twice for a valve even though one was clearly a warranty issue as it was a bad part from the factory. After picking up my truck, I noticed the air line on my firewall that I had originally requested to be listed on the work order was still leaking. It took multiple phone calls to the store to get a response from the service manager who was more argumentative about the situation and told me that no matter how much I was paying, I would not be able to speak with the Technician who worked on my truck. At the point of writing this I have not been reimbursed for the valve that was clearly a warranty issue, and I still have no further contact regarding which fittings the technician actually replaced. I did have a constructive conversation with Curtis Patrick the Director of Service for all of GATR but he left it in the hands of the Service Manager at the Elk River location. If you need service, go to NUSS. Avoid GATR Elk River!

From the owner: GATR Truck Center is your one-stop-shop for everything you need for your new and used medium-duty…read moreand heavy-duty truck and trailers! Our friendly and knowledgeable sales, financing, service, and parts departments are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance and customization. We value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available. We are hiring for many positions too! We have five locations: Sauk Rapids, MN Elk River, MN Cedar Rapids, IA Waukee, IA Waterloo, IA

Hands down the best aggregate trucking company around! You are part of a family here and not just…read moreanother driver. Very friendly and very professional, best of the best! Do not hesitate to give Rock On a call for your aggregate hauling needs!