I've been getting pedicures here for over 6 months now and finally decided to do a review The place has a lot of stations and very clean. They always welcome you when you walk in. I never make an appointment and show up at random days/times and never waited more than 10 minutes. I'm very happy with the pedicures. I always get the Milk and Honey pedicure. The service is inconsistent. Some techs are more thorough and careful than others. The service and attention to detail vary per tech. Maybe it's because I'm a walk in and they squeeze me in so I can't complain. I don't get my nails done (I should lol) so can't comment on that. This is my place now and I'm happy with the service, cleanliness, and pricing. read more

Rating: I've been a loyal customer here for years, but my recent birthday visit was a total nightmare. While Anna did a great job on my pedicure, the manicure I received at Table 9 was unacceptable. I'm a nail hobbyist myself, so I was shocked by the lack of basic technique. I asked for a "tiny trim," and the technician chopped my natural nails off short. She skipped cuticle prep entirely and caked on the builder gel in layers so thick that I experienced severe, painful burning under the UV lamp. Because the cuticle work was ignored, the nails looked grown out before I even left, and several are visibly crooked. When I questioned the design--which looked nothing like the photo I had displayed the entire time--the technician caught an attitude. To make matters worse, it hasn't even been a week and the gel has already chipped, breaking my natural nail with it. The most frustrating part was trying to address this at checkout. The woman at the front desk was completely dismissive. She called the tech over, who blatantly lied and claimed I had only shown her a "zoomed-in photo of one nail." Despite the dishonest technician and the poor quality, the front desk still made me pay. They did apply a 10% discount, but it's important to note that this was from a coupon I had been texted prior to my appointment. They offered absolutely no compensation or discount for the substandard service or the fact that I was sat there in pain. I left practically in tears and with a ruined birthday treat. I won't be returning. read more

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First time customer and just had a full set done by Nicky and they are GORGEOUS! Attention to detail, filing, painting, everything is impeccable. One of the best sets of nails I've ever had done. So happy I tried this place. read more

LuXe Nails & Spa - Nails by Nicki - Nail Salons Near Me - Mount Laurel, New Jersey

poor management and poor services. Technicians do not know what are they doing often, they trim nails too short before filing, uneven filing will require rework leaving your nails short, while cutting cuticles after nails are done they shave off nails requiring redone of nails, shaving off your nails too much before colors damage nails can be visible when new nail grows, uneven application of color, not using right products and techniques for manicure pedicure and most importantly you can not address their front desk or management as they do not take responsibilities of Very Poor services and treatments. i would avoid this place to go at five star places so you feel good after paying this much? read more

My favorite nail salon around. I have never had a bad experience. Love the atmosphere and staff has always been so welcoming! It's great they're open on Sunday's, it's really the only free day. read more

A very satisfied customer.. She always wanna make sure that I like what I see and feel about my nails.. nails done by Queenie read more

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My 1st time here !!! I was impressed but i am sorry but i have to be honest... Nobody carry cash anymore. So they only take card for over $20. Then have a atm but have the nurve to charge a $1 fee. read more

I go there monthly & enjoy my pedicure. Very relaxing. Clean place. Nice people. Scheduling a time is easy.

This was my bf and I's first and last time getting our nails done here. They charged him $35 for a manicure and the next day his nails looked butchered and skin where they cut was bleeding, red, and irritated. When he was in the chair they were pushing for him to get a pedicure and when he said no after several times they got pissed off.I got acrylics and it took almost 2 hours and they seemed annoyed that we were there. This place although looks nice they are not professional and I highly don't recommend. The first picture was from the next day and the second picture was 3 days after. read more

LuXe Nails & Spa - 3rd day - Nail Salons Near Me - Mount Laurel, New Jersey

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I came across Luxe Nails a couple months ago after moving to the area and I haven't gone anywhere since. Their facility is always clean. They are prompt. You can schedule online. It's all around a great experience. Special shout out to Lena! She is a doll and I absolutely love her work! read more

LuXe Nails & Spa - Nails by Lena - Nail Salons Near Me - Mount Laurel, New Jersey

Here from out of town. Needed my gel polish removed and reapplied. They accommodated both my sister and I and worked quickly and professionally. I have to say that my gel polish lasted longer than it normally does which is a big part of how I evaluate a manicure. I would come back again if I'm in town. read more

My fiancé loves to get her nails done here by Queenie. Queenie gets the design spot on every time and it's high quality!

The only thing luxe about this place would be the price. The girl who did my pedicure was amazing but the one doing my nails, TERRIBLE. I should've asked for a different tech when she was already arguing with the customer before me. I didn't tip. It wasn't worth the $115 they charged me. Do not recommend! read more

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I had a great gel manicure done here. Queenie did a great job shaping and polishing my nails in just the right colors I was looking for. The salon was very nice and clean, and the employees were friendly. Thanks for a nice experience! read more

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Came here to get my nails done from LEENA. As a professional nail tech she didn't bother to let me know that the glitter wouldn't cover and my natural nails would show through which made my manicure look absolutely terrible. I still tipped her and left because I didn't want to spend additional time to fix it. Now the nail salon blocked my phone number and won't allow me to make an appointment. I highly don't recommend this nail salon. For a $50 manicure you can go someplace else with better service. read more

This is not a scorned customer review, this is a carefully considered recount of my experience over years. I don't get my nails done very often, so I've never ventured beyond Luxe. For years I thought the quality of service was typical, and anywhere I went I would encounter these problems. That's because I had nothing to compare it to. I have been assured by a friend that other places do not let you leave with nails like the ones I've walked out with. The first time I went, I was disappointed with the shape and thickness of the dip, but I figured it was normal/my expectations were unreasonable and I would be a rude or annoying customer to tell them I was unsatisfied so I sucked it up and lived with it until I could file down. $80 wasted. The second time, I figured a try again, hoping the first time was a fluke. It wasn't; that just the quality and skill Luxe has. $70 and the nails were uneven length, embarrassingly thick, and not even clean at the cuticles. Yesterday, I decided to try once more. I'll let the picture speak for itself. I never ask for complicated or fancy things. Just basic, longer-lasting solid gel colors on my medium length natural nails. Finally I had to stop rationalizing this poor quality and start calling it for what it was: unskilled. I sent a picture to my friend mentioned earlier and she told me to go back and have them fix it for free because it was unacceptable for $63 plus a nice tip (be generous especially during COVID). I told her there was no point, they just can't do nails very well, I'm going to take the L because it's my fault I keep coming back after experiencing the same thing over and over. I just made her promise me not to let me come back. (Pics: the gold nails by the steering wheel are from my second visit in 2019. They're chunky right?The short white nails are what I got yesterday. I didn't accidentally swipe my nail edges on something before it dried, my tech painted and filed them down like this and cured it under the lamp like this. I don't think that we should be relying on customers to demand something be fixed, I think it should be done properly as default. Otherwise how would we know the true quality or skill if they're only good because customers have to be vigilant and demand redos.) Again, I'm not scorned, I'm just being honest so you can make an informed decision. read more

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I am completely disgusted. Ive had nothing but good experiences here until TODAY. I went to get my nails done with my family member. She brought her small newborn to enjoy a girls day of us getting our nails done. One of the techs had the nerve to ask if it was her first child...then proceeded to ask how many kids she had.. THEN PROCEEDS TO ASK IF ALL HER KIDS WERE FROM THE SAME FATHER! All while staring at her breast feeding in the waiting area. We will never be returning again. read more

I went here to get my eyebrows done , NEVER AGAIN the strips they used felt like sand paper & the lady was rubbing the stripes against my skin to clean them & then used alcohol to wipe the wax off . NEVER COMING HERE YOU !!! MY SKIN LITTERALLY PEELED OFF & BURNS SO MUCH !! read more

I have been seeing the same nail tech for 20 years, this salon has new ownership. In the past I could get a mani pedi, full set with gel polish for around 70-80. They charged me $122 today because they up charged me $30 for gel polish and then a $20 up charge for stars on two nails. They told me nothing and I was shocked. It cost me $157 after tip for a mani pedi. The new ownership ruined this place and the girl that answered the phone was rude. I didn't argue inside the store because there were people there and I called her back and expressed my disappointment with the charges and she yelled at me and told me to come back and talk to her, while she was yelling at me. Needless to say I felt threatened and told her I would never come back there again. The new owner ruined this place. Over 20 years done because this owner is a crook. read more

Luxe nails is deceiving. They have an appealing atmosphere but their employees are really rude and prices are way too high. I came here for the dip nail powder manicure and I was handed off to three different people to get the job done. It was awkward and the entire time they were talking to each other like I wasn't there. They also only accept cash? (It's 2018 please accept other payment methods). Even though the woman asked how I would like to pay when a sign said cash only I said "oh can I pay with card" and she said can you pay with cash. My manicure cost 40$ (not including tip), way too much for the job that was done. I also asked for them to cut down my nails and the woman said they were cut down enough so I had to file them myself when I got home. I was livid. read more

Haaaa !!! Traci is the boom we when in for a pedicure and a Manny with massage, and it was well worth it. paid about 65$, it was well worth it... read more

Terrible nail techs. Only take cash and nail job is lopsided and poorly done. Second time I go and never again! As much as we pay for these nails you would expect a professional job done but they dont see to be professionally trained nail designers. Do not recommend this place. read more

They absolutely RUINED my brows. Zero stars. Please do not go here for any reason. They will ruin your face. read more

LuXe Nails & Spa - BUTCHER JOB!!! Rude manager as well - Nail Salons Near Me - Mount Laurel, New Jersey

I went to check this out since it is so close to my home in Moorestown. Inside is quite nice with all new equipment, beautiful pedicure chairs and lighting. So far, I went two times - once for gel refill and another for pedi and gel refill. Second time I had a $5 off coupon for refill/pedicure. Bill came to $52....$52 - $5 = $47! Hmmmm...get to the counter with coupon and was informed it would be $50 - ok, still confused. Because I signed up for frequent visit or preferred customer plan it would be $50?!?! I didn't want to argue so I paid the $50 + $10 tip. In addition, the constant speaking of the vietnamese language and looking at customers is a huge turnoff. Beyond that, the refill and pedi were just OK...had to come home a file nails due to being rough on the edges. I'm going to stick with my favorite place which is Tiffany Nails on Route 70. Not as fancy but love the employees and they do an incredible job! read more

I'm moving across the country tomorrow and I decided to get my nails done here one last time. I've been here before but this time was fantastic! I'm so upset I can't come back :( Nini did my nails and I asked for a full set of short acrylic nails. She took her time and made certain each nail was even and actually made them short enough while still looking natural. They aren't too thick either which sometimes happens when I ask for short nails. They're legitimately PERFECT so if you're picky about your nails, ask for Nini! read more

LuXe Nails & Spa - Nail Salons Near Me - Mount Laurel, New Jersey

I've been to LuXe Nails & Spa three times, first for a pink and white ombre powder set and the other two times for refills. Pros: Great end result - The workers are thorough and meticulous. Posh, clean decor - The place looks great. Cons: Attitude - My manicurist noticed some discoloration on my nails because of some self-tanner and WOULD NOT SHUT UP ABOUT IT. I told her I wasn't really worried about it, but she just kept going on and on and ON. She started off with some (unsolicited) advice about how to avoid it and I nodded and said "Okay, yes, good idea" but then she just kept pursuing it. She finally dropped it and at one point I mentioned how I had gotten compliments on my nails and she STARTED IN AGAIN. "Yes, but you have to keep them nice..." If I wanted to be around controlling relatives, I'd simply go to a family function. Bait and $witch - Very expensive, although to be expected in the area. However, I do want to pay the price I'm quoted and each time I arrived at the cash register, the person ringing me up demanded $10-more. Unacceptable deal breaker. read more

Nice clean place. This is my second visit....the first time is actually pretty good so I returned and had the same lady put Gel-Dip on my nails....it's pretty pricey both worth it if it's done correctly and the 2nd time It wasn't....I have 3 different cuts on my cuticles and the area around my nail was left sloppy. I had to ask her to clean and even then she still left it messy...don't think I will go back and if I do I will go to a different lady read more

Great customer service. You're always greeted when you walk in (on a first name basis if you're a regular). The salon manager is always onsite and helpful. If you are from Mount Laurel/ Burlington County keep a lookout in the local papers for coupons they offer. They offer great amenities: coffee, candy, water. I love this place. I usually get dip and it last about 3 weeks. Never had a bad experience at this place. read more

Couldn't give zero stars otherwise I would have. I have NEVER had so many nails break in such a short amount of time, and with very little "force"! I always get super long nails but started short this time, short nails have NEVER broken on me. Tonight, the 4th nail broke and I'm sick of super gluing them back on, so I took them all off. If anyone has ever taken nails off themself, you know they break and usually half a nail is stuck to your nail damn near impossible to take it off. These pictures show my acrylics still in full form and nothing stuck to my real nails. I hate leaving bad reviews, but I'm just so mad I wasted my money! These nails literally look like I bought them from the dollar store and glued them on myself read more

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Yet again I was ignored and someone else was taken for services ahead of me although clearly I'd arrived beforehand. They had no appointment, I was certain. They came in and announced they wanted the very same service I'd announced not one minute prior. People my shade of color...beware!! read more

Nice atmosphere & appears to be clean. Nail technician did a subpar pedicure. Cut nails very, very short and filed uneven. Polish bubbled and was applied very sloppy. So disappointed. Will never return. read more

The amazing decor of the interior is to distract you from the lack of skill these nail technicians possess. If you are looking for anything remotely trendy, please keep looking. The only shape they file your nail is square even though I only wear coffin shape. I received a fill-in twice from this location from two different techs and their shaping is horrible. The pedicure was fine but $40 for gel is pretty pricey. I will return to my regular salon in Cherry Hill. read more

Okay so this place is really nice on the inside. They have brand new equipment and a huge collection of colors, gel or regular. They don't have a lot of the snazzy stuff you might see on instagram as far as designs and gemstones and things like that. As far as pricing goes, I think for the area it's not anything astronomical. You can definitely find cheaper though. My issue with this place is their shaping. They don't shape nails well even after you tell them what you want. I always ask for coffin shape and it ends up usually looking square. Sometimes I feel like they rush through jobs and they are lazy when it comes to fixing nails whether it be lifting or a cracked nail. Instead of replacing it they just try and cover it with more acrylic. Also make and appointment!!!! I can't stress that enough. You can go in there when it's dead for sometning simple like fixing one nail and you'll end up being there for an hour. read more

LuXe Nails & Spa - This is their version of "coffin" shape - Nail Salons Near Me - Mount Laurel, New Jersey

I walked in without an appointment about 25 minutes before they were about to close. I asked if there was any way I could possibly squeeze in a gel manicure and regular pedicure and they said no, they would only have time for one service. I knew it was a long shot so I said ok I'll get a manicure today & come back tomorrow for the pedicure, since I was going on vacation in a few days & could only make it here after work. The girl (I wish I got her name) came back and said they would make an exception for me and do both at the same time! So while one girl was doing my pedicure, another brought a chair over to the pedicure station and started my manicure. I was so appreciative that they accommodated my last minute needs. The ambience of the salon was beautiful as well. read more

I went to this place bc they have the dipping powder colors - I recently discovered SNS dipping powder colors while on vacation and fell in love. I found a salon about 45 min from me that does them beautifully but didn't feel like making the drive this time. So I saw this salon has a different brand called Revel Nail. First off they don't have samples like the other salons so you have to look at the pots of nail color powder and guess what color it might look when it dries which is a horrible way to do business. But they told me nope sorry you have to pick by looking at the pots. So then when the girl tried to talk me out of getting the dipping powder and into a regular gel manicure I should have took that as a sign and left. My nails wouldn't dry and I was there forever. (sns and kiara sky brand dry instantly) The end result - a couple of my nails were lumpy deformed looking from uneven application and they had a smeary look on all of them - and my thumb has grooves in it. So I spent $40 on nails that look like I tried to do them myself and look horrible and smeary. Thankfully I got a couple glitter nails which hide the smeary and marks unless you look close. Thank you glitter! read more

LuXe Nails & Spa - Nail Salons Near Me - Mount Laurel, New Jersey

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Came in with my wife on a Friday. They had an $18.00 pedicure special. Staff was very friendly and very attentive. Nice clean spa and pedicure for the money. Will be back. read more

Wish I could put no stars for this place. Went with my husband to get pedicures because the advertisement outside of the shop stated "$15 pedicure with any $25 spent on another service." Not the case at all. We were charged $25 for both of them. When I asked the man about it he said there was not enough room on the sign to say everything. Pretty sure that is false advertising at its finest. Will not be going back. read more

HAAA!!! One star is generous. My mother and I walked into the store and clearly told the staff we each wanted a mani pedi.. THATS ALL. The women would not stop pestering us about adding services. One lied to my mom about the price to add a service without my mother complying and started to do the service on her. When the rude receptionist came over to tell us how much it cost we got angry with her attitude and wanted to leave as we were clearly fed up with the poor and pushy service. We walked out halfway through our pedicures, mind you we did not get polish put on because we told them to stop, yet somehow got conned into paying $42. This store should be reported to the BBB. TERRIBLE SERIVCE!!!!!!!!!!! read more

This used to be my go to place but honestly they are probably the worst nail salon you could ever go to. I always get acrylic set with gel polish which should cost $35 but the last time i was charged $42. The shaping is always horrible and the only reason I would go back is for 1) how close it is to my house and 2) thinking that they have stepped their game up a bit. Inside is very nice and clean but thats about it. Please dont waste your time or money read more

So I went in after work about 4:30 was greeted by Amy .... (I've been coming to this location for a long time) never had a bad experience 3 years I've been going to this location ... I ask for a refill and to change the shape to Stilletto and my eyebrows she tells me ok all together 46$ ... I then tell her I'll just get my eyebrows because I realize I left my wallet ... I'm in the chair I specifically ask that she doesn't use baby oil or Vaseline because I have sensitive skin... she starts to wax and says ok ... the she tells me "I put on Vaseline it's ok I have to get wax off" I never got a chance to respond and she globs it all over my face ... I wanted to cry and after she says I'll clean with alcohol I said ok ... it burned me soooo bad I bit my tongue and didn't say anything .... I get to the counter and pay her 10$ cash ..... I leave go down the street (home to get my wallet come back to get my refill .... I pick the neon opi blue polish she tells me no pick the gel ... again I compromise... she is extremely rough with my hands and cut my right thumb while filing I ask again to get STILETTO SHAPE ... as she is filing and fixes one nail I say you know what never mind just keep them coffin shaped and she gets frustrated and says that's what she's doing We get into a small disagreement about the shape and she tells me stilleto and coffin are same thing and if I wanted pointy ask for pointy the customer next to is also being yelled at and handled roughly by her tech .we pay a lot of money to get our nails done to be treated like this is ridiculous I am so disappointed I was charged $38 for a refill no shape change and my finger was cut she never asked me to wash my hands or anything and her equipment was kept in a little lunch box container like if she didn't ask me to wash my hands how many other people did she actually ask and is she using this same equipment that has my blood on it on other customers?! Wtf ‍‍ read more

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