Pretty bad experience this morning/afternoon. I called before leaving my apartment to see if I…read moreneeded an appointment, and they told me to come on over. I get there and there's a sign on the door saying don't come in, call. I call to say I'm outside, and they tell me someone will be out eventually. 10-15 minutes until someone comes outside. At this point a line has built up. They have the five of us come inside, and they send us upstairs to wait in a tiny room. It was another 30 minutes until they finally had us come down, and take out insurance information. Finally they let me know that they don't take my insurance, and a COIVD test is apparently $125. I understand being busy, but they really should have warned me when I called that it'd be an hour before they'd even take my insurance information. I also cannot believe that a medical office packed us all into a small room for such a long time, with one woman showing symptoms.

I went here yesterday because i sliced my fingers open while cutting an onion. The two ladies there…read morewere so nice and took care of me! Very grateful that it's down the block from me.

I LOVE this place! I come here all the time. The staff is extremely friendly and practices…read moreexcellent bedside manner. Through college, I came here for Covid testing several times. Last year, I came when I fractured my foot in several places. The staff was so kind, they even assisted me in getting in my car. Recently, I came in for a dog bite. Charles, the X-Ray technician, went above and beyond! Prior to my arrival, he set everything up for the procedure. I was in and out in just a few minutes! He even called me with the test results ten minutes later. I would highly recommend this place!

Rude staff, she cursed me out and told me to go suck out my mother p...y. I was so shocked. This…read morehappened because I asked her why is she talking to me so aggressively. She should not have dealing with patients.

I went to urgent care on 7/26/ 26 and was treated so nice by the physician who prescribed my…read moremedication for my symptoms. I called today 7/27 to request medication for my diagnosed acid reflex. A Indian doctor told me he could sent a prescription until he saw me. I waited in lobby while patio cane after me seen. I was examined and he refused to prescribe the medication I always was giving at another urgent care. He saw my medical chart and still refused I was in extreme pain and he said he wouldn't prescribe anything at lease 10 times. The visit was to scam my insurance and waste my time. I will have my friend go visit and get prescribed medication then I will write a formal complaint to his license board. Very unkind doctor that shouldn't be allowed to treat animal let alone patients. I will never return. He also left me in doctors office waiting an hour to be examined. I feel he got a kick out of seeing me in pain. Very unprofessional and just plain mean no compassion for sick patients.

slowww. Why do you need my insurance information for an out of pocket travel vaccine expense…read more 2 hours to get a shot is crazy

I came to minute clinic for a rapid result Covid test on 2/27/21. I have had many during the…read morepandemic, but this was by far the BEST experience! Candice and Dawn went above and beyond to make sure I was safe, comfortable, informed, and even left with a huge smile! (Both ladies had a positive spirit and great senses of humor.... that energy is contagious). They made what is usually a nerve-wracking experience, a comforting one. Thank you!!!

From the owner: MinuteClinic® in Eastchester is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Quality of care is excellent. Dr. Maloney and his staff are some of the best people in the…read morehealthcare industry, I have been a patient of his for over 27 years and can attest to this. If you're trying to find a new PCP, Dr. Maloney at Harbor Medical is the place to go.

Amazing doctor, very thorough and helpful. I had a wonderful experience getting my immigration…read moreexam. I don't understand why other medical review websites say such wonderful things while yelp has one person putting such a great doctors office down (and based on his review, a person that it didn't even see the doctor nonetheless). Doctor Maloney's office is the best.

I took several hyperbaric oxygen therapies in this hospital. All the staff of that department is…read moreexcellent. Good treatment, care, kindness and very trained.

We was hoping for some answers with my husband. He was schedule to take a MRI to find out what is…read moregoing on with his back and shoulders locking up. His neck be tightening up also. Now, that no MRI was done no need for him to stay in the hospital. The quality of care was ok for me but I wasn't the one laying in the bed. He said the quality was horrible. They only gave him 2 Tylenol since he been in here and the medicine for him to take and relax was a half of pill which didnt work at all. Now, that no MRI was done he's being discharged today. No information was given about the CT SCAN. CT SCAN update brain is ok didnt see nothing

Loved how quickly my son could be seen. No appointment needed for X-rays. They took our insurance,…read moreregistered him, scanned him, and had a CD with a copy of the scans completed in ~20 minutes. The radiologist helped my son to feel welcome and comfortable and permitted me to sit outside as he was scanned. If there is one area of improvement is to clearly indicate that the imaging center is located at the back of the building. We parked at the front of the building and was redirected to walk around outside to the back. If someone who was dropped off was in serious pain, this would have been an uncomfortable walk.

I had an asthma attack and couldn't breathe. So, I went to this hospital emergency room. From the…read moretime I entered the emergency room I was given the best care from the best nurses, doctor on duty and nurses aids. Everyone was professional, friendly and experienced in their field. You could feel their concern for you. I was admitted on the 22nd of September and spent the night I had a male nurse (Theo) who made a big impression on me. He explained everything he was going to do. Always smiling and when I was admitted later he came up to my room to make sure I was doing well. This man went to school, studied and worked no time for a life. Thank you the dedicated workers in the E.R. and on the 5th floor . Also, Ms. Coombs patient care director who talked to each patient asking how their stay is and how they can improve the quality of care. She even got a repair worker in to fix my tv fast. Thank you Dr. Miyazaki for discharging me. I had one person to pick me up with a time limit. He went out of his way to discharge me right away. The hospital was clean and well staffed. Their care makes an unwanted visit a little more pleasant.

I've always had strong experiences with NewYork-Presbyterian, so I came in expecting that same…read morelevel of professionalism and care. This location did not meet that standard. The doctors themselves were solid. The OB/GYN who cared for my wife stood out. Professional, attentive, and genuinely caring. Dr. Kevin Molyneux also made a strong impression. He was focused, clear, and took good care of my wife. Where things fell short was with the overall staff experience. Bedside manner across much of the team was lacking. Interactions felt dismissive at times, especially in the emergency department. Basic coordination also needs work. Housekeeping was requested multiple times and never showed up. Communication between shifts was inconsistent. There were gaps in handoffs and documentation, which made it harder to understand what had already been done and what came next. The facility itself feels dated and doesn't reflect the standard I associate with NYP. I'm giving 3 stars because the doctors delivered where it mattered most. But based on this experience, we would choose a Manhattan NYP location next time.

PSA: Avoid this facility. CitiMD canceled their collection agency for the $31.65; however, they…read morerefused to refund me $48.50 for the wrong medication their doctor prescribed. Keep in mind my insurance paid everything except the $31.65 On the morning of 11/28/2025, I went to CitiMD for treatment for a urinary tract infection (UTI). I was seen by a physician who collected a urine sample, confirmed that I had a UTI, and prescribed medication. I had the prescription filled immediately and paid $48.50; I do not have prescription drug coverage. I took one pill when I got home and another around 11:00 p.m. I continued the same regimen on Saturday, Sunday, and Monday morning, for a total of seven doses. On Monday, 12/1, I received a call from the Customer After Care Center in the Philippines informing me that I had been prescribed the wrong medication. I was told that I would need to return to CitiMD for treatment. I explained that this would require another co-pay and another $48.50. I asked whether she could call my pharmacist with the correct prescription, but she said she could not. I asked her to refund me my original co-pay & the cost of the prescription. She laughed. I did not laugh. She insisted I contact CitiMD. I am deeply concerned that I took seven doses of the wrong medication before being notified of the error. I am also concerned that it took three and a half days to inform me that the prescription was incorrect. Given the seriousness of this situation, I believe the prescribing doctor should be held accountable. I suspect malpractice. When I contacted CitiMD, I was met with nothing but rudeness. Their priority was protecting the doctor -- a full-on cover your ass operation rather than addressing my concerns. The customer service was the worst I have ever experienced. I was hung up on three separate times and left on hold for two hours. They refused to let me speak with the attending physician on duty that day. Instead, they continued to point me to the Philippines Customer After Care Center, even after I explained that the Philippines wanted nothing to do with me. Since I could not get a call back, I decided to see my PCP to receive proper medical care. He was alarmed by what I had experienced. Given the circumstances outlined above, it is reasonable that I will not be paying the $31.65. I contacted Social Security, explaining that garnishing $31.65 from my check would only escalate the situation further.

They made me co-pay $100 and all the Dr. could say was he couldn't help me because I should see my…read moreDr. or go to ER if the pain continues. That was all he could do. So why the co-pay and billing of my insurance for what

The doctor was great. The front desk sent my prescription to a pharmacy, even after double checking…read morewith me to Co-Op City's Walgreen's instead of the one near my home on Eastchester Avenue. My husband drove me but he will be at work on Monday. I don't drive so know will have to spend about 2 hours to get my prescription. I get it, it's habit, but it's annoying. It would have gotten five stars except for that. Oh well, I need the exercise to get to the bus on Gun Hill Road.

City MD in Bay plaza mall serves its purpose. We were seen fast (about 20 minutes) and served…read morequickly. The staff was pleasant. The Dr was very fast and efficient. Front desk was very sweet. We got our prescribed meds exactly as promised from our pharmacy. I even made a mistake and sent it to the wrong pharmacy and had it easily corrected. It's not a regular doctor office and I have an understanding of how the medical system works. For an Urgent care in the middle of a mall I give them 4 stars. Well done.