Well trusted shop! I took my expedition in knowing it needed knew catalytic converters but also…read morewanting any other issues they came across fixed along the way. Alex was very honest in telling me what the issues were and other options I could go about fixing the issues to save money; even if it meant not having his shop do the work for me. They called me to let me know what they found, what it takes to fix it, and how much it was going to cost me prior to doing anything. They were quick to get it repaired and back to me. I will be recommending them to everyone I know!

I brought my vehicle to your shop to have the catalytic converter replaced, trusting that the work…read morewould be done properly. Not long after the replacement, my check engine light came back on. I returned to your establishment to address the issue, and you re-did the catalytic converter -- which suggested there was a problem with the first job. Now, a year later, I'm still experiencing the same issue. Multiple independent shops have confirmed that the catalytic converter currently installed is the same one I originally paid to have replaced. Despite all the money I've spent, I'm back to square one with the same unresolved problem. When I returned to your shop again to request accountability, I was turned away and told you would no longer help me. That's not how professional, ethical businesses operate. Customers deserve work that lasts -- or at the very least, honesty and support when problems arise due to substandard service. At this point, I feel taken advantage of. I trusted your expertise and paid in good faith. I am now considering further action, including filing complaints with the Better Business Bureau, state consumer protection agencies, and leaving public reviews to warn others. This experience has been extremely disappointing. I hope you reconsider how you handle situations like this in the future and make things right for others going forward.

Our entire family has been going to Gulf Freeway Auto for over 25 years and it is always a great…read moreexperience. Mr. Marquez is knowledgeable, and most importantly he is incredibly honest and fair. He has never suggested a repair that wasn't needed, and his rates are hands-down the best I have found. I won't take my car anywhere else at this point. This shop and owner are a true gem! The address listed on Yelp is incorrect, but the phone number is good.

Great place. My car sounded like a helicopter and had been getting worse. Went to drop someone at…read morehobby and was passing by when I decided to stop by and get it checked out. Before going to this place I went to meineke at belfort and kirkwood and they told me that my flex pipe had some holes and they don't come by themselves and need to replace the whole thing (with catalytic convertor) costs $800. They also charged me $50 diagnostic fee. I stopped at new star and was told that they don't charge for diagnostics and told me that they can put in just the flex pipe by cutting it out and then weld it for $170. They did that in an hour and now my car has no noise. Awesome Job!! I would recommend this place to anyone who wants to get work done on their mufflers.

Stop by my favorite and reliable place to get my car inspected. I've been going for the last three…read moreyears and service is always professional and quick. Never had to wait long for services to be done.. I work on car here too.. like muffler and stuff. But only go here for inspection. Will definitely be a life time customer. I tell all my friends /family to go here all the time. Thanks for continued great service. Keep up the good work.

This is a great place to take your vehicle if it is in need of repair. I personally know Jacob and…read morehe is a really down to earth/nice guy. He has been a mechanic for many years and is knowledgeable when it comes to knowing the best options to repair your car. Highly recommend!

Burim is an outstanding mechanic who is incredibly honest. I have relied on him for years and won't…read moretake my car anywhere else. He has worked on both my family's and friends' cars, and we are all extremely satisfied with his service and prices.

These guys are great. I had a F-250 leaking diesel all of a sudden. My normal go-to mechanic…read morecouldn't get on the problem quickly. These guys shuffled the other cars around and got right on my truck, back on the road in less than an hour! It was a cracked fuel filter. Now these guys will be my go-to mechanic!

They have fare pricing and do good work. They has done my repair for 30 years................read more

When I have a concern with my car, I will always go to 5 star. Excellent customer service and…read moreprices aren't outrageous.

This guys did an excellent job, they gave me a diagnosis and repaired all of these things and…read morealways kept me updated: -Brand new pressure regulator -Brand new alternator -Brand new valve cover gasket -brand new brake booster They showed me proof of all of the work done, and I was amazed of the type of communication we had back and forth. All I can say, is that, I want to keep coming back and bring all my friends and family, this a trustworthy local business. Plus I got my car detailed as well Great customer service :) !!!

Not only did they NOT fix the truck, which was overheating, but they managed to actually make it…read moreworse. They had the truck for 13 days and drained all the coolant out of the vehicle, broke the temperature gauge, and broke the air conditioning. We tried them because we had broken down in the Kemah area and saw their company. We were able to (barely) get it back on the island where we found someone who actually knew what they were doing. These guys may can change your oil with minimal damage to your vehicle, but I wouldn't chance even that.

I am a magnet for uninsured drivers. That being said, the one accident I've been in where the…read moredriver actually had insurance led me to David McDavid's Body Shop. They had to replace the entire bumper of my Honda Civic and did it in less than a week. They were efficient, fast, and I didn't have to worry about a thing. Now for the minus one star justification. While we were sitting there waiting for Hertz to pick us up, we had a woman come in there livid and screaming at the top of her lungs. Evidently her insurance didn't cover all of the cost and she couldn't afford to pay off the rest so the shop threatened to keep her car until she could pay it off. Now, if that's their policy, that's fine, but discussing things like that in the common room in front of 10 other people is a little awkward. I'm not sure what the polite thing to do is at that point, so I started playing snake on my phone to distract myself from the scene. Finally the manager came out, took her to the office and she left 10 minutes later looking much calmer (though she did throw a dirty look at the receptionist before she left). My other gripe with them is their marketing ploys. Since they're also connected with a dealership, I guess they felt it was okay to call non-stop for 2 weeks to offer us a new/used car. Granted it was my husband's fault for saying that we were planning to look for a new car within the next year or so, but it got to be quite annoying. Finally we had to call them and ask to be taken off their calling list. No big deal, just a little irritating to come home to 3 messages a day from the same dealership. All in all, they did a good job with the car and I have no complaints. The location isn't the greatest, but I'm not sure if there would be anything much better on that side of town anyway.

The people are really friendly. Mitch the estimator was really cool. I just wanted an estimate on…read moremy Lil scrape but he gave me one on every part of my vehicle. Now I know he was doing that because it's his job. However, I still felt valued.