Holly and the team were extremely communicative, considerate, and timely. Talk about a local gem! I requested service on my suspension work through the app and she was able to respond quickly and even order the parts. It's so refreshing to have honest work being done in the area! I got my struts replaced here, and left extremely satisfied with the work and price. Definitely would recommend this team if you need quality work done. I'll be back when it's time to do my shocks, or really anything that's in their scope of service. Thank you so much! read more

Took Jeep in for a death wobble and they fixed me right up! Car was there a couple days due to part ordering (stabilizer bar) but they keep you posted so you know what to expect. Reasonable, responsive and just really nice folks. Highly recommend! read more

I purchased a used Jeep Gladiator last July. Odometer 89K, I maybe put 2,000 miles on it since. Then one day the engine overheated momentarily, and so I added coolant. Then it happened again, I looked for a coolant leak but could not find one. Next symptom, white smoke after startup for a few minutes. I figured I had a bad head gasket which is beyond my ability to repair. So I took the truck to Hustle Hard. It turned out to be more than a gasket issue, much more. Passenger side camshaft ruined, tappets and and rockers bad, warped head. Kevin Facetimed me so I could see the issues with the camshaft et al, and sent photos to me via email for my records. It appears the prior owner never changed the oil due to the amount of sludge in the pan. But Kevin and his crew got the job done at a fair price with a one-year warranty. read more

Hustle Hard Automotive - Camshaft grooved - Auto Repair Near Me - Alvin, Texas

I bought this 2005 Silverado Crew Cab from Kevin Carlson who is the owner, operator of this business. He's a very nice seeming fellow and an excellent salesman with a disarming demeanor. When I originally looked at the truck he told me that he had bought it at auction as a repo. That the bidding was high and that they had done some things to the truck after buying, like new tires, new rotors and brake pads, two new window motors and two front door speakers as well as fixed an oil leak, and a tune up and fluids change . We took it for about a three mile test run down the street to Santa Fe, Tx. and back. I noticed some paint issues on the roof and he said he would send that to his paint and body guy for a repaint. (Had it looked at...bad clear coat nozzle spitting.) I told him to call me and if I hadn't bought something I'd come back and look at the paint fix. He called the following week as i was out test driving other vehicles and so I went back. The paint was done and it was ok and the hood was sprayed as well. There were some other little attempts a chip cover but it was an older ride....so.... He also said that the oil leak had reappeared and they had replaced the rear seal on the motor which required a transmission pull. He told me the trans looked like it might have been rebuilt within the last year and that the torque converter looked NEW. I asked him to tell me if he knew of anything that I should know that would cost me a lot to fix because this was going to be about the end of what I had to work with. He said the rear shocks looked like they might need replacing but that was all he could think of. He was asking $9995 I bought the truck for $9000 including TT&L. I drove away in it and by the time I got to my daughters house in Humble, Texas I was sorry. The truck had a shimmy or shudder and bumping from the suspension at highway speeds that seemed odd. I called and he said to come back and let them check it. I did the next day and they said they found the tires unbalanced and did an alignment. It was better but still not quite right. I wanted to return it to them but that wasn't possible. I replaced all 4 shocks and the steering bushing and upper and lower intermediate shafts on the steerng. It drives 95% better. Then I discover that the heater has been disconnected by removing the hoses and capping them off. So, I called Kevin AGAIN and get " Uh, I didn't know that. I didn't do anything wrong. I'm sorry but it's an old truck and not in perfect condition. I did nothing wrong. I drove it 1400 miles myself and it was fine." It is Summer . I never tried the heater! Professional Automotive and all that time supposedly working on it and didn't know the heater was bypassed. really? Hmmmm! I had posted an unhappy review before but after a call from Kevin took it down. I decided to think it over to decide if I was being unfair BUT THAT WAS BEFORE THE HEATER ISSUE SHOWED UP! I'm so sorry I dealt with Kevin and bought this truck. Especially after explaining my situation to him and asking for a fair and honorable deal! All he had to do was point out a couple of details and I would have passed on this truck and asked him to find me something else, as a believer in his character. Honesty is hard to find when money is at stake. I have given this a lot of thought and in my 77 years have been wrong on multiple occasions but NEVER in MY memory was I subject to value a dollar more than good will from a client. I'm tired of being an understanding or forgiving victim of a bad experience. Hustle Hard Automotive is on my short list to avoid as I search for an Attorney and file a complaint with TIADA. read more

Hustle Hard Automotive - Auto Repair Near Me - Alvin, Texas

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Owner was very responsive and provided clear pricing and explanation of service. They went out of their way to resolve issue with me not having the wheel lock, walked me through the process and ensured the maintenance is done. Also, they follow up with a call to make sure no issue with the vehicle after the maintenance. Overall great, highly recommend and would likely return for future service/repair. read more

CV axles and head cover gasket changed. Set appointment, work was done efficiently and at a fair price.