Very happy w Aussie Pet Sitter. Caring, reliable, professional and trustworthy. What more could you…read morewant? Chris handles our three Jack Russels with ease, and it is obvious she really loves them.

Shan and her team at Yuppy Puppy are simply the best in the Tampa Bay area. They always know our…read moredog, remembering what he likes, how he handles the groom and he loves being there whenever I drop him off. Shan herself has been grooming for many years and is the best to teach her staff regarding each dog, because every breeds coat is not the same, requiring a different cut for each dog...not every groomer acknowledges this fact. Our dog has been coming to Yuppy Puppy for over 7 years and will continue to do so for as long as I can imagine! If you value your dog looking great and getting the best value for your $, I highly suggest Yuppy Puppy for you and your dog!

We have gone to The Yuppy Puppy for over 8 years, since the original owner , Veronica, opened it…read moreand then the grooming academy associated with it. We have always been satisfied with the work they have done and the charge was fair for the services rendered. There has been new ownership for at least three years and we have continued to take both of our dogs there about 6 - 8 times per year. While I would consider us loyal , regular customers apparantly the new owner , Shan, apparantley doesnt think so based on the below listed incident. Two weeks ago we took both dogs, Missy and Roscoe, to be groomed and as usual the owner called after three or four hours to inform me that they were ready for pickup. I called a short time later and informed the owner when i expected to be there. When I arrived i spoke briefly with the owner and as usual asked how they behaved and was every thing done that was requested? She informed me that it was and they behaved well. This conversation and payment took approximately five minutes , was not rushed , and required that the owner consult the card on our dogs. Later that evening as I was rubbing the smaller dog I felt a gash in her collar area. Upon closeer examination I noticed an inch long gash and open wound in her neck area. The slice was such that only a scissor or razor could create such a clean straight cut. Obviously she had been cut while being groomed and I had to assume that it hadnt been noticed or brought to the attention of the owner by the groomer. We called the emergency Vet and he informed us to clean it and go to our local Vet immediately the next day. In the morning I called Yuppy Puppy and informed the woman who answered ( thus alerting the owner of course) of the situation and she informed me that the owner had not arrived yet. I called back a short time later and the owner immediately went the offensive informing me that Missy had the gash prior to coming in and that the Student who was grooming her ( another surpise of course) brought it to her attention prior to doing the grooming. Yet they went ahead and washed , cut and groomed her despite a gaping wound ( actually one large and two smaller gashes) and never thought to inform us before doing the grooming, during the two telephone conversations regarding picking up the dogs or during the lengthy conversation upon picking them up and paying for the groomings. When I informed her that as a professional person and us as long term customers I would expect she would take responsibility for their actions. She became extremely aggressive and said she would not accept that responsiblity , authorized the Student to proceed with the grooming despite the wounds and saw no reason to inform me on either phone conversation or when picking up the dogs. This is a woman who trains future groomers who will have collectively thousands of dogs in their care over their careers! This is the example she sets for them and this is the way she acts towards a long standing good customer!! The fact that she saw no reason to inform us before or after the grooming that the dog had an injury that we were told by our Vet could have infected and festered very easily is outrageous. If you dare put your animals in the hands of this woman I would forewarn you that she should certainly not be licensed for this service, should never be allowed to run a teaching academy and definitely should not be running a business. I will do all I can to insure no one else or their animals are subjected to this treatment. Stay away from The Yuppy Puppy for your animals sake. I only give one star due to the system.

We can't thank the staff at Valrico Animal Clinic enough for the wonderful care they provided our…read moredog, Zeppelin, over the past 4 years. From routine grooming to veterinary visits, they were always kind, attentive, and truly took the time to make sure Zeppelin felt comfortable and was well taken care of. Their communication was always excellent, and we always appreciated how thorough, compassionate, and responsive they were. It gave us so much peace of mind knowing Zeppelin was in such caring hands. We recently moved out of the area, and if we hadn't, we would absolutely continue bringing Zeppelin here. We're so grateful for everything they've done over the years and highly recommend them to anyone looking for a veterinary team that genuinely cares about their patients and clients. Thank you for all you've done for our family!

First time here with my two boys. Place is very nice and clean. Staff was amazing friendly helpful…read moreand patient. Doctor was great with my boys and very informative. So glad I picked here for my pets health needs

It's always refreshing to meet someone who loves what they do and I can say that Shana is one of…read morethose people. I feel so good knowing that Charlie goes for a walk during the day and will be in good hands. Scheduling a walk with Shana is super easy even when my schedule is crazy! I will definitely use her again!

Karen is an excellent pet sitter my dogs dogs-love her. She is very reliable. and trustworthy I…read morewould highly recommend her.

The best pet sitter in the Tampa Bay area. The owner (Lou) is an avid animal lover who is not only…read moreknowledgeable, but will give your pet the same attention and care that you would. She will ensure your animal is well taken care of and looked after while you are gone. I would highly recommend her services to anyone looking for a pet sitter in the Tampa Bay area.

Judi is AMAZING! It's hard to find a good dog walker, and she is fabulous. She leaves cute little…read morereport cards on how the dogs did and stay with them a while. The dogs adore her. We are so happy to have found her!

Love this place. They were so kind and.my westie seemed to really like his stay there. If he could…read moretalk, I think he would say I wanna go back one day. When I asked questions about him, they knew everything including the toy I left him with.

I have brought 5 dogs here to be boarded in the 6 years i have been coming here, they have ALWAYS…read moreprovided excellent care going above and beyond, Respectful, kind you name it just awesome staff, they recently revamped their entire staff excluding Jenna and Leland both of which are amazing and very helpful. Since the staff change my dog has boarded 2x, during pickup they are not remembering toys brought with her, unused food being returned and forgetting her harness and leash, Not a huge deal except i live an hour and half away, still not a huge deal spoke with Leland (mgr) and he assured me that he would get issue resolved. Upon pickup this past weekend I had the unfortunate experience of dealing with their NEW receptionist, not impressed at all... While discussing what was being forgotten this time I asked about the ball forgotten from last visit and she got an attitude and rolled her eyes at me (of course facing away from the camera they have in the lobby) Well Im sorry that set off my bitch switch and for that I apologize but her eye rolling and attitude were uncalled for in a professional place of business, and when the OLD staff here were always so gracious and friendly no matter what then its unexpected and unacceptable, I work in customer service and would not have a job if i rolled my eyes at a customer. At any rate I will no longer be bringing my Tia to this facility. They really should do some customer service training with this individual as she clearly needs it . Again I appologize for my reaction to her rudeness and I want to again state that Jenna and Leland are amazing and this is NOT in anyway directed at them! Date of Incident 01/11/26