Called at 3pm for a 7pm ride to a restaurant with a 10pm pickup. She told me she wasn't sure if she was working and to call back at 6pm. Not a taxi service I would rely on. read more

Very professional owned local taxi service. Recommended. West Point consumer handle phone communication problem. read more

Luz's Taxi - Sgt. JJ - Taxis Near Me

Friendly owner driver. Dependable and drives safety. Would look out to take her at Peekskill train station

Worst experience. Cab driver was rude and lacked customer service. Terrible experience. In addition, when called dispatcher could provide name nor any accountability for my complaint. Dispatcher hangs up the phone. As Hispanic American who speaks both languages, they need to do better on customer service. In addition, I tipped the driver 2 dollars in addition the fare 8. Learn to appreciate that the customer choose you then another cab service. I will provide additional complaint to the Better Business Bureau. read more

Timely.. I pre-scheduled to meet at the train station and car was there waiting. Great driver.. professional and kind.

Totally unreliable and undependable. Called and spoke to Luz got a quote that was 10 bucks more than Act Now who I usually call but they didn't have a driver in town. Luz said she'd be there in ten minutes. I called 45 minutes before I had to be at work. Waited a half an hour while trying to call her on my cell but she doesn't pick up. I go in the house to call on the house phone she picks up and says she was there. Cleary she wasn't because I was standing outside at the end of my driveway for nearly half an hour. Don't waste your time or money with this company, get an Uber or Lyft. read more

From NYC to Hudson Valley: Driver went to the wrong terminal, had to circle around. Then he went to departures, and had to circle around. Finally he went to arrivals at the right terminal, but to the incorrect pick up station, which wasn't a big deal but at that point I was already annoyed. I walked to his car to find the car's bumper and side view mirror significantly damaged. On the road, cars were annoyed with the driver, he drove slow then normal then slow--we got honked at a bunch. Payment was requested as soon as I sat in the car. Driver asked for a Venmo/Zelle to be paid before I got home. I told him I'd pay when I got home, but he made the same request multiple times throughout the trip. He started slapping himself towards the end of the trip, which was awkward. I'm guessing he was tired, but I also don't want to be driven by someone who was tired, couldn't follow directions, and wasn't a particularly great driver (given all the cars that honked at him. I guess that might also explain the broken bumper). Service was cheap, but not worth it. I'd rather pay $50-100 more than be uncomfortable like that for a 60-90 min drive. But I'm the end I did arrive at my destination in one piece. The owner of the company was very nice. I think I would have felt better if I had her as a driver. She sounded more professional. read more

My son is a freshman cadet at West Point and was stranded because Uber and Lyft drivers kept dropping his rides. We called Luz and she went and picked him up immediately. We are super thankful that she was able to help him out being that we are from California and had no way to get him back on campus. read more

Great service and responsiveness. She gave us an accurate estimate of when she would arrive and she took us from Bear Mountain Inn to the Metro Station. read more

Luz was superb! We called her and she was able to drive us to HPN airport right away. The ride was very comfortable and the company was nice. read more

Just terrible. The driver's are rude and are don't respect stop signs. The phone attendants speak as if they were doing the costumers a favor. I would give them negative stars if I could. read more

Great option for getting to Bear Mountain. Knew just where to go and had a great system for pickup at the metro north station. Thank you!

LUZ was out there during a snowstorm when no other cabs were available! Thanks for th great service! read more

Luz's Taxi - Taxis Near Me

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Wonderful driver! Great business and lovely service! A pleasure to have as a driver. Always on time! Definitely will be calling her again!

Luz is my absolute favorite taxi service in the Peekskill area. I'm up hiking almost every weekend at Bear Mountain or Anthony's Nose and Luz is always reliable, quick, and gets me to and from the trails. I can't recommend her enough. Thank you Luz! read more

Horrible service. Called the night prior and set up a pickup and they never showed. Stopped answering my calls and texts. Horrible service

Great service! She got me to the train just in time!!! Very friendly. I highly recommend

Best cab company in peekskill!!! Luz is so nice and respectful and helpful. Rain sleet or snow she is available

I needed a ride a few days ago, called Luz, and she came right away to pick me up. Not only was she friendly and helpful, she even told me to stay inside until she got there because it was cold out. I thought that was very thoughtful, I could've been outside freezing while I was waiting because it was really windy! Definitely will call again if I need a taxi! read more

Rip off merchant. Charges $50 for a trip to bear mountain inn in her SUV. We asked about a discount for the return trip and she just laughed. P.S. is on her phone most of the time. read more

Pleasant driver but inability to accept credit cards in this day age is a killer. Note that most Peekskill taxis charge more for credit cards and that premium varies widely by company. read more

Quick, friendly, responsive service & family run! We went on a boat cruise up the Hudson that left us stranded miles from where we wanted to go. Luv's taxi was there to help us out. They even let us exchange cell phone numbers for a ride back at the end. Would highly recommend their service if every in the area. read more

Disgraceful, horrible service. We were trying to catch a train to the city and the Luz driver was taking too long so we booked an Uber who arrived much faster. My mother called to cancel the Luz taxi. As the Uber driver was pulling out of the parking lot the Luz taxi driver blocked us and demanded payment and refused to move. She caused a scene and kept us there, screaming we have to pay. We told her we're not obligated to pay since we tried to cancel and didn't get in the car. Additionally, there's no contract or anything binding with a taxi, it's first come first serve and unless you get in the car nowhere is it expected for you to pay. Not to mention screaming at us and blocking our car to purposely make us miss our train. She was completely out of line, belligerent and unprofessional. When I called the company to report their driver's bad behavior I was subjected to more of the same. They completely defended their driver's inexcusable behavior, accepted no responsibility, offered no apology and screamed at me as well. Do not use this car service unless you want to experience verbal abuse and horrible service. read more

I originally rated Luz's a taxi very high. However, today they left us stranded for a larger fare. Once you agree to provide a service, you should provide that service. Won't be using Luz's again. read more

Typical I was quoted $150. for a trip to Edison NJ. Person on the other end was very limited in the English language. I asked how much more for toll and tip to be included she said $170 but was helped by a male voice. When the driver (a women) finally arrived (45 min) late, due to, she had put the wrong address in, as we loaded up three persons in the suv, no luggage just three persons, she said you know this doesn't cover me coming to get you in Putnam Valley, that's an extra $45 dollars. I immediately told her that's not was not what we were quoted, and I could have gotten any limo service to drive us for that amount, and would have been on time and no funny business. My wife is South American, but from now on I will use a real service. Never again......... read more