My kids have been patients for 18 years. We had a wonderful relationship with a number of PA's in…read morethe practice. When my daughter left for college 6 hours away we were reassured that there wouldn't be an issue refilling her prescription. Despite having an appointment scheduled during spring break and being on a maintenance dose of a medication that she's taken for several years, they refused even a one month courtesy refill (all she really needed was 2 weeks!). We were left scrambling to get her seen elsewhere so that her prescription could be refilled. I work in healthcare and this is ABSOLUTELY SHAMEFUL!

I have been taking my child there since she was born almost 14 years ago. I questioned the bill…read morethey sent me for the first time because they overcharged me for a simple visit and they sent me letter saying they were no longer going to see her as a patient. I am floored. I wonder how many other times they overcharged me over-coded and I never even looked/noticed. I called to speak with Dr. Toff because letter came from Office Manager not from him. Never got a call back. I wonder if he ever got my message. The unprofessionalism is a shame.

We were initially referred to Valley PO by my sons physical therapist for Sure Step SMO's. Making…read morethe appointment was easy and quick, and Jen was fabulous with researching our insurance and costs up front. My son saw Chris and he was quick and direct. It's so nice to have a true kid friendly waiting room! With FUN toys! We have never had a wait at our appointments either (greatly appreciate with a small child). I highly recommend VPO, especially if you have a pediatric concern.

My wife had to have custom orthopedics because of foot pain. Scott was awesome. He cared, took this…read moretime and answered every question. We would highly recommend this business!

i went back to my boas prothesis from many years ago! it's better than all the others i got from…read moreother places!! boas is the best. i'm going back asap!

I went to the Swoyersville office. In need of brace for foot drop. They fitted for an overcounter…read moreone, my doctor wanted a fitted one. They said the overcounter was fine. I wore for one week and went back for a checkup. It was fine but before I left the young man who took care of me takes the shoe and brace and said hes going to cut it, it was snug in my sneaker. It did not bother me and I did not ask for him to cut it!. Wore for the next couple weeks off and on, I had a problem I did not have before. The brace was pushing into the side of my foot and leaving marks and hurt. I went back and the man asjusted the brace, whatever he did, but it was still the same, only worse. Finally disgusted. an hour run each way, I returned the foot brace. I was asked to sign a form, not a return form but a delivery form , that they are not liable for adjusting the brace or anything they did to it. Right there I knew I lost what I needed. They got $800.00 from Medicare insurance and I got nothing. And the insurance will allow payment for one every 5 years. My advice stay away, go somewhere else.

Dr. Robert Palermo was efficient and to the point. He was informative and answered all questions!!read more

I am an 83 year old male . I thought I had painful arthritis in my feet till I went to see Dr…read more Teichman in the Allentown office where I found out I had Plantar Fasciitis in both feet. I was given a steroid shot both feet and prescribed prednisone to take for few days. It was suggested I seek PT. I went to Robbins Rehab who I was familiar with and helped me before for other problems. Few weeks later I no longer need my cane or walker and have very little pain in my feet. So far I feel I am off to a great start and will continue to get treatment as needed. Bob D.

I would love to give this practice 5 stare because Dr Rocchio was wonderful, but the waiting time…read morecan be atrocious! I have to admit I don't like to wait so long. I feel my time is just as valuable as the Drs. Other than that, my surgery went very well and I'm pleased---unless I get incorrect bills like some other reviews.