Erika was my nurse for my laser treatment and she did a great job. 5/5. Very thorough and…read morecommunicative.

Kaitlin is amazing! I've been coming for several weeks but I appreciated her professionalism (as…read morewith all the staff).

Appointments at Radiant Waxing feel like a mini-spa session. Professional, relaxing, clean space…read moreand effective! Highly recommend Layla M! She's professional, knowledgeable, friendly, and fantastic results.

India is one of the best waxologists(sp?) around. She's patient, kind, and somehow makes getting a…read moreBrazilian wax an enjoyable experience. She kept the conversation going while paying meticulous attention to detail. I was in and out before I knew it. I don't live as close to Dublin now, but an appointment with India is worth the drive.

I've been meaning to write a review! I love this place!!!…read moreI've been going here for years!!! I would say 5 years! Heena knows what she's doing and you're in great hands! I don't trust anyone else with my eyebrow threading! Highly recommend this place!

It's so hard to find a good threading spot. I am new to the area so I wanted to check this place…read moreout for so long. I'll continue to drive all the way out to Concord for my eyebrow threading services. The lady recommended I get a wax being that I only wanted to clean the area because I do have micro shading on my brows. When I walked out, I looked and there was still some hair that she did not clean up and missed. I didn't feel like going back because I was in a rush that day. For the price I paid I expected neat clean brows. I won't be going back.

- Extremely Poor Customer Service…read more I am very disappointed with my experience at Threads Beauty Bar. I called Priti (P-R-I-T-I) the receptionist at 1:00 PM to ask if the threading specialist I like was available. She told me yes, the specialist was available today and also tomorrow. I explained that I live an hour and a half away and specifically drive out for this particular service provider because she does great work. Priti said that was fine and told me there were no appointments scheduled, so I could come in anytime. At 2:35 PM, I called back to confirm that I would be coming and asked if there was an appointment available. She said they had an opening at 3:15 PM. I said that would work. She then abruptly hung up without taking my name or confirming anything. When I arrived and parked, I called back because I realized she had never taken my name to hold the 3:15 appointment. I had my seven-year-old daughter with me, who is sick, so I wanted to be sure the appointment was secured before bringing her inside. Priti told me she could not put my name down unless I physically came into the salon. I did not understand why my name could not simply be written down over the phone, especially since she was the one who hung up without confirming details. Then she started to say, show me your car .. I will come out to see you in your car so I know you are here. I got frustrated because why would I want anyone to see my car when I'm trying to give her my name for the appointment?! She said she doesn't believe me that I'm here and calling to put my name on the time, I was so confused! The situation escalated unnecessarily. Instead of resolving it professionally, she involved someone named Neil, who told me they would not service me and that I had to leave. For someone who drives 1.5-2 hours specifically for their services, this level of rudeness and lack of professionalism is unacceptable. Clear communication and basic courtesy would have prevented this entire situation. Unfortunately, due to the poor and dismissive customer service, I will not be returning. I will also report this to the business bureau.

If you're ever gotten your eyebrows threaded then you know how nerve wracking it can be to go to a…read morenew place. In town to visit and needed to get an eyebrow clean up, my cousin recommended this place and figured why not give it a try. Walked in and was pleasantly surprised at how big it was inside and all the services they offer. It's a hair salon set up with lots of chairs, to my surprise I was actually very happy how the service went. The eyebrow tech was so sweet and did a great job!

Not sure why this location has bad reviews. I recently started my laser hair journey and it's been…read morea smooth sailing experience every time I come in. I'm greeted by the kind receptionists, barely have a wait prior to my appointment, and the times I come in are super quick. The nurses here are attentive to your personal needs and always ask to make sure you're feeling comfortable. I appreciate the customer service here because for years, I put off laser hair removal and I'm glad I started. I purchased a groupon package and I think it's worth it! I see a lot of progress in my hair growth and to me, it's painless. Check out SEV to try out your first time! They also have seasonal deals from time to time. I was able to receive a free small area in observance of the holidays. Their promotions, you can't beat them. The rooms are always clean and I love the aesthetic of the lounge area. I'm obsessed with adding SEV appointments to my self care :)

I've been a loyal client of SEV for quite some time and have always had great experiences, which is…read morewhy this recent visit stood out to me. I've even referred my sisters and friends here because of the positive results I've had in the past. During my last session, the appointment started about 8-9 minutes late (which I completely understand happens). However, the treatment itself felt much shorter than my previous sessions and didn't feel as thorough. Unfortunately, the results reflected that -- I experienced ingrown hairs and had to shave the treated area three times within just 7 days, which has never happened after my past treatments. I did try reaching out to share this feedback but didn't receive a response. I still like SEV and hope future sessions return to the quality I previously experienced, and regret that they no longer value customers feedback as they first opened in Walnut Creek location.

Carissa Wu- medical assistance provided exceptional care during my visits. She was incredibly…read moreattentive, organized, and handled my intake with a perfect balance of efficiency and compassion. Her outstanding service truly sets a high standard for patient . She was incredibly kind, knowledgeable, and patient with all of my questions. Employees like her make a world of difference in the patient experience." Thank you!

After hearing from my best friend about the amazing breast augmentation that Dr. Steven Williams…read moreperformed on her (December of 2025), I felt compelled to consult with him about revising my post-breast cancer reconstruction. From my very first interaction with the practice, I was impressed by their commitment to exceptional patient care. Living outside of California, I met with Dr. Williams multiple times via telehealth to meticulously plan my surgery. He was consistently upbeat, realistic, and impressively knowledgeable. This was to be my third breast reconstruction revision with implants. Although my previous revision was not bad, achieving aesthetic perfection in breast reconstruction is nearly impossible, which makes the goal of improvement challenging. I also needed the internal pockets that hold the implants to be restructured so they would not flip over when I sleep on my side. The implant exchange surgery went smoothly, and I felt very well cared for there. It even smelled nice inside the surgical suite, located right next to the Tri Valley clinic. Even though I understood that everything went without a hitch, I made the hasty mistake of peeking underneath the bandages. This caused a moment of panic and ensuing distress. I'm embarrassed to share this because my professional expertise used to be treating people with Body Dysmorphic Disorder. Nevertheless, in those weeks following the surgery, I experienced significant dysmorphia about my breasts...severe dysmorphia to be totally honest. I perceived my breasts as positioned too close together and saw distortion on one side. Dr. Williams met with me earlier than our scheduled follow-up to address my pressing concerns. During our meeting, he was exceptionally reassuring and informative, explaining that all my concerns would gradually resolve themselves. With his charisma, reassurance, and sincerity, the good doctor improved my perspective on the outcome. I felt very heard when I voiced my concerns. Once I was back home in Colorado, he personally called me to track my questionable mental health. Given how he handled my case, I find it fitting that Dr. Williams was the former president of the American Society of Plastic Surgeons (ASPS), the foremost authority on cosmetic and reconstructive surgery worldwide. He is a dynamic public speaker and a leading surgeon. Just like he claimed, each of my concerns were resolved. Once the swelling subsided, the breasts no longer looked too close together. They were perfectly placed and sat very well on my chest. The distortion on the side of my right breast...GONE. This outcome has actually surpassed my hopes and high expectations. Because of Dr. William's astute implant choice for me, the breasts move more like real breast tissue and generally look more natural than either of my previous reconstructive outcomes. They have great symmetry and are the perfect size for my frame. They even fit well in almost every bra I already own, so they're exactly the same size as my native breasts. I believe these new ones have exceptional aesthetic appeal thanks to the surgical precision, steady hands, and an artist's eye of Dr. Williams. I have minimally visible incision lines (see photo), a full range of motion in my upper body, and zero pain. The goal of better anchoring the implants inside tightened pockets was also achieved. It has been about four months since my surgery, and no implant flippage has occurred (and they have, shall we say, been utilized recreationally). One lover of mine remarked about my new breasts, "They belong in a museum". Though it has been great to hear such feedback, I think it is more important that I actually love them now. The decision to undergo the revision was so right. As you consider your options, Dr. Williams should stand out as a top choice for anyone seeking the highest-quality services at astonishingly reasonable prices, especially for the San Francisco Bay Area! You should not hesitate to book a consultation with him, who is so sought after for his stellar reputation. He is also an activist for the care of breast cancer patients. As the first Black surgeon to serve as president of the ASPS and continuing on with such tremendous excellence at TriValley, he is a history-maker in the field of plastic & reconstructive surgery. Needless to say, I am forever grateful to have had Steven Williams, MD, work on me.

Salena with San Ramon laser away was sooo amazing!!! Helped me through every step of the way!!…read moreWould definitely shop & WILL shop here agan!

The staff is super nice, always helpful! My nurse did an amazing job with my lip injections! Love…read morethis place, pricing is great as well.

Very good experience with facial and threading! Highly recommend Neelam ji , she is great!read more

thank you so much!! great service! love my clean and arched eyebrows! def coming back! thank you!!read more

Muskaan just made my day today..She did a great job on my hair. I wanted to have a layered haircut…read moreon my wavy and thick hair and she nailed it. This was my first time at this salon and they didn't disappoint me. The rest of the staff including Muskaan were really nice and the place itself was spacious and clean. I have found my happy place and I'll be back soon. Thanks again guys

Called in to ask about their pricing at the Dublin location. Was told the pricing and advised that…read morethey were giving 20% discount for the month of February. Made an appt for 3pm. On the day of the appointment, a lady called me to ask if I can come early 1:30/2pm. I told her I probably could not come that early so kept the 3pm appt. Around 2:30pm, the same lady called to ask if I could come later 10-15mins later. I told her I was already on my way. When I got there, she asked me if I could wait 10-15min for a walk-in who was already waiting for service. I said sure and waited. Mid-way thru the appt, another lady who works there, barged into the room to obtain something and left. The person servicing me apologized while also laughing. After this, the lady doing my service was missing a few areas on my arms so I pointed them out to her but she was still missing them so I had to take the waxing stick and apply the wax myself. During payout, the lady advised that the discount told over the phone was actually 10% not 20%. There was a bit of back and forth between me and two ladies who spoke over me, and ultimately, they gave 10% discount. On top of this, they charged me extra for one area claiming that they had a difficult time doing this portion. I should have asked for a discount seeing as how I had to do some areas myself because the person could not seem to do it. There was no apology for the confusion or delays. Overall, this is an unprofessional environment. Do not recommend. Save yourself the headache and so to any of the other waxing salons delivers better service at the same price point.

From the moment I emailed Tamra expressing my interest in micro needling, it's been a wonderful…read moreexperience. She was very informative and accommodating. I explained I had a less than desirable micro needling appointment in the past and she reassured me this time around would be more results-producing. She is gentle and friendly in the way she explains the entire process. She gave me some deliciously hydrating after care products to use and even reached out a couple days to see how I was doing! The recovery period wasn't bad at all and my skin looks brighter and smoother! From the beginning to the end, a positive experience all-round. I will be back for my next micro needling!

My review is long overdue but here it goes! I LOVED getting my laser hair removal with Tamra. She…read moreis such a sweet, caring and genuine soul. She explains to you every part of the process makes you feel super comfortable and at ease. I only had 3 sessions for my legs and even then I saw some great results. I was kind of even sad when my sessions ended because I loved catching up with Tamra on life every few weeks. It felt like laser and therapy haha. Anyways if you are looking for a great place to get your laser hair removal done, I highly recommend Tamra!