As a Ford buyer and owner my entire life... I have strongly defended Ford and their service... I…read morerecently ran into some travel related issues on the way to our daughter's wedding... I had the car towed over to the Ford dealership, who was too busy to help and told me it was going to be over 2 weeks before he could even look at it. But that isn't what I'm upset about... What I'm upset about is their lack or willingness to help in what to me was a desperate situation. Understanding that they were busy I was hoping at least that they could make a suggestion or recommendation of someone who might be able to help me, but they didn't do even that... We ended up finding a mechanic in our own that did a wonderful job and completed the task in literally two hours... Cannot share my disappointment enough with this place and the lead mechanic supervisor, Chris. He definitely needs to go to customer service school.

We were stranded in Colby for 48 hours due to car trouble. We own a Ford. We went to this…read moredealership due to what type of car we own. The employees were extraordinarily UNHELPFUL. None of them got up from their seat (some were sitting on the counter). Kept telling me they could not answer any of my questions, I needed to wait for the manager. When Chris, the manager, entered the room he plopped down in a chair and ignored us. We had to open the conversation. When we asked for help all he said, over and over, was we can't help you it will be three weeks. When we asked for a recommendation, he said "I don't know". We found a shop one building away MC Auto Repair, they were EXTREMELY helpful.

Ryan J helped us out tremendously on our road trip through KS. Needed a new battery four our RV and…read morehe came through with locating one and giving me a ride to pick it up. Super great shop with even better people!

While traveling from Missouri to Colorado on July 4th, we lost a wheel bearing on our trailer. What…read morecould have been a disaster in the middle of nowhere, soon became a great experience. They located the part and had us back on the road the next day, without spending an arm and a leg​. Everyone we dealt with was friendly, helpful, and knowledgeable. Thank you all for your help and making us feel welcome!

A+++ service with my cars recent damage and working with my insurance company. Will only do…read morebusiness with them again! Invaluable company to out town!

Terry of Butch's Towing was extremely helpful. He got to us as quickly as possible and allowed us…read moreto ride in the cab to the repair shop. Thank you for your help!

Full service, just like the good old days! Low prices on tires and oil changes as well as a…read moreconvenience store with a good selection. They have free popcorn to snack on while waiting for an oil change or tire repair.

These guys were great! I decided to get an oil change on a cross-country trip. They fit me in right…read moreaway and even cleaned my windows (inside and out), which was desperately needed!

We are absolutely the happiest customers Traveled all the way from the southern most part of Texas…read moreto pick up the new truck of our dreams. The whole thing taken care of over the phone before we even left home. Flew into Denver this morning, got a ride back to the Dealership via one of their drivers (the lovely LouAnn) & now driving home to Texas. It'll take us a few days, but oh so worthwhile. Thanks Darin Snyder. Your sales style was just our style - honest & forthcoming. Thanks again

We broke down in the middle of the night, 600+ miles from home, and had to be towed. We own a…read moreDodge 3500 mega cab/diesel. We had it towed to Colby Dodge because we believed no matter what the issue the dealership would be able to fix it and get us back on the road. We own a service industry business ourselves, so we understand the importance of scheduling and customer service. The next morning, 9/26, Colby Dodge said they could look at our truck on 10/11. Our fix would have been 2 hours max and they had the parts, because they told us they did. I'm sorry, that is not acceptable. They knew we were from out of town and had no where to stay, their garage was not full, and know instead of a "great job, friendly service, and went out if their way to help us" review they get a true review of their lack of customer service. Good luck if you take your vehicle to them or try to have a purchase serviced.

Friendly, fast service! Passing through town on a spare tire they had us patched up and back on the…read moreroad in less than 20 minutes!

I was driving across country--California to Connecticut--I got a flat tire in what I thought was…read morethe middle of nowhere. I got to Great Western tire and they took amazing care of me and my car. When the tire couldn't be patched, they managed to find a replacement. I was back on the road for $100 within an hour. Lovely friendly people.

I do not recommend this place , I have had multiple problems ranging from being mis information,…read morepushing parts when unnecessary, over charging, forgetting to balance and rotate after alignments and they don't even call you when the vehicle is finished . Very frustrating and wasted much of my day running back and forth due to mess ups.

Neil is THE MAN. Got me in and out quick, explained everything to me, and help me continue on my…read moreway without any major delays!! thank you so much!

Neil and his team really helped us. We were stranded in Colby for 48 hours due to car trouble. Our…read morecar broke down on I70 just as we were exiting the highway. The Ford dealership was less than Helpful. Neil worked very hard to get the part we needed and repair our car. He even drove us to the Holiday Inn. And he delivered the car when it was repaired. We recommend MC Auto to anyone that needs a fair and reliable mechanic.