First of all, I had a few visits with Dr.Koretoff and had a great experience with both him and the…read morefront desk. They always answered the phone right away and he was very knowledgeable and easy to work with. He then referred me to the physical therapy office next door and that's where the issues began. Since the first time I called, nobody ever picks up, I called 20+ times in a span of 2 weeks and each time the automated phone system made me listen to a 5 minute message about the history of San Diego Sports Medicine and the different location's phone numbers and then would proceed to hang up on me. The few times it did let me leave a message, nobody ever got back to me. It seems like nobody works at the front desk for some reason. When they finally got back to me, they made an appointment for me with the specific PT that Dr.Koretoff had requested. I was 3 weeks out from the earliest appointment which was not ideal but I had no choice but to wait. When I finally received the appointment reminder the week before the appointment, it said that the appointment will be with someone else, and not the person I had made the appointment with. The person at the front desk even confirmed that it will be with the PT I requested but that's not what they inputted in the system. As a result, I now have to wait another week to start PT. They offered no way to reconcile the situation even though it was their fault, and basically the conclusion was "tough luck, you have to pay for our mistake." In a separate conversation with the front desk again, they were explaining to me the difference between paying out of pocket vs going through insurance. They gave me the out of pocket rate but said that they can't confirm what the cost will be with insurance until I come in so I explained my deductible and the terms on my coverage to get her advice, the answer I got verbatim was "I've explained to you over and over again and it doesn't seem like you're understand so I think I'm wasting my time here." WTF? She only explained to me once, and basically indirectly called me dumb and told me I'm wasting her time? That's no way to talk to any patient especially if I'm being respectful. This is absolutely unacceptable. I don't care if you're having a bad day, you shouldn't be talking to people like that period, let alone if your job is customer service. This is absolutely the worst experience I've ever had with any front desk/customer service. It's like they hate their jobs. Do you guys no vet people before hiring them?

This is a review of Dr Koretoff and the physical therapy practice…read more I visited Koretoff mid 2024 for ongoing shoulder pain. He spent the entire appointment acting like he was late for other things and had too much going on, really didn't seem interested in hearing what I had to say and was so scattered I thought wow maybe he is just having a bad day and is distracted by something. When I went back for a second follow up visit he was even more distracted and uninterested in talking to me. He repeated the same things over and over as though he forgot he had already told me certain things that same day, kept saying he was really busy and made me feel like I was an inconvenience. Based on the first appointment he had referred me to their physical therapy program. This is the key for the practice. It wouldn't exist but for the overpriced PT that is the magic answer for all their patients. Now for the billing. Each THIRTY MINUTE physical therapy appointment is billed at $550 to your insurance. They charge $220 for 15 minutes with a STUDENT physical therapist. $230 for 15 with a licensed PT. I do have a high deductible insurance plan which I am well aware of. This means I owe a larger percentage of whatever the cost is up to my deductible. I have seen other offices and been to PT many times throughout my life and generally expect the total for a PT session to be anywhere from $120-$250 and my portion of the co-insurance to be calculated based on this. In the case of this office, they waited FOUR months until I had completed the recommended course of PT to send me any kind of bill. Strategic, so that I would not know the amount until I had completed my therapy. They have obviously implemented this strategy for a reason. Yes it is my fault for not asking for a bill upfront but never in my life have I seen a supposedly reputable PT practice charge these prices. They received from my insurance over $350 for each one of these $550 thirty minute sessions and STILL want to charge me personally $80 per session. Talk about a RACKET. Wow. When I first received the bill I called immediately with my concerns and very calmly explained the situation and rationale. I was told the office was going to discuss the matter and see what they could do for me. Over the course of the next two months I was not contacted again by SDSM and instead had to reach out to them two MORE times. Each time I was told a different story. At one point the billing office agreed the amount was very high and I was told the actual therapist could agree to a discount and that they were going to discuss this. Again, no follow up just repeated bills in the mail. When I called again to ask the outcome I was told that they can't offer any kind of discount if any portion has been paid by insurance. WTF. I again explained my outrage at the pricing and that I never would have continued and certainly never will go back had I known what they intended to charge. Again, "we will call you back". Each time I made it perfectly clear they were NOT to send this to collections which they agreed. Months went by and I received a bill now almost a year later saying that my account is delinquent and to avoid collections to contact them which I did immediately. After putting me on hold for ten minutes to read the copious notes they have in my file I was told there is nothing they can do except offer a payment plan. Upon supposedly transferring me to the payment plan office she promptly disconnected the line without actually transferring me. I had to call back AGAIN and leave a message. Everyone should be aware that this is their practice. If you are okay with insanely high bills and a practice that takes advantage of insurance (which is why we ALL pay insane premiums) then go ahead and support their business. $550 for a 30 minute PT session. No thanks. And their doctors aren't even good. Needless to say, my shoulder still hurts and now I have a headache and hours of my life lost talking to them about a ridiculous bill. Really wish people wouldn't support a business that takes advantage of insurance and over bills.

I have had PT in the past due to an athletic lifestyle…read more This was my favorite PT experience. Love the size, not a big institutional feel - a warm welcoming environment. Great parking. Reed is exceptional. It is wonderful to encounter a professional when you know they are working in their true "calling." Reed is patient, knowledgeable, detailed, considerate, and positive. Intelligent care that is highly individualized. He got me back to my baseline, which I actually didn't think was possible. Feels like a mini miracle.

As a returning patiens, I can't say enough good things about my experience with Reed my PT! From…read morethe moment I started, I felt welcomed, supported, and truly cared for. Reed is very professional, knowledgeable, kind and committed to the success of his patient. He took the time to understand my specific needs and created a personalized plan that really worked. Thanks to his guidance and expertise, I've made progress in my recovery and feel better. I like the location. The staff is very kind and the facility is clean and comfortable.

I feel fortunate to be able to work with Mark Woinarowicz (Coach Mark) and the PT team at PRN…read morePhysical Therapy- they have helped me a ton with my whacked out spine/back. Mark is a focused, but empathetic, force in helping folks address what ails them. I'd thought I'd come to the end of my PT experiences with my Knee Replacement and, most recently, a Shoulder Replacement, but then got referred to work on my spine. Mark is an encouraging person who explains both the big picture, and the specifics of the attack plan to get better. He is also creatively flexible, responding to feedback from patients to craft a more effective workout. Mark flipped my disappointment with having to go back to PT, into a renewed motivation to address my spine, and to incorporate the weak knee and shoulder into continued strength-building and range of motion improvement. Mark's treatment team (the folks who set up the exercises, help patients do the exercises, and help patients maintain success momentum) are Jett, Miguel and Matt. These are the guys who help me get my form right, transition between exercises, and generally help with whatever a patient needs to excel. They are upbeat and full of energy, as well as perceptive enough to help patients fine-tune details of their performance. They help put each individual's plan into action; they are where the rubber meets the road. Last, but definitely not the least, is the Huge Smile patients see when they come in the front door: Mareya. She checks everyone in, and gets everyone organized for their sessions. Rachel left us all behind and took off for school in Michigan; good luck! I recommend PRN PT without reservation. They are professional and always have their patients' improvement in mind, while balancing any other physical issues patients might have. They are not only great at what they do. They are great people, too!

Very nice facility. Well equipped, well maintained, clean, and tidy. Therapists are skilled and…read morepleasant professionals who clearly explain what they are doing and why. Staffing is adequate to supervise exercises efficiently. Front desk staff is accommodating and altogether delightful. It's a great experience.

I had a phone experience similar to others on yelp. Very hard to get through on the phone. I was…read moreplaced on automatic hold 4 times, 3 of those times I was hung up on automatically by the answering system. I did speak to someone the 4th try. However, I have 3 different but similar issues and I will need 3 joints repaired. I also need to work on strengthening and balance. I was told that I will need to make separate appointments for each body part and also for the balance issue. I was told that I would get the same therapist but I will need to come in different times to see that therapist! So, I'm going to ask for a referral to some place else, because that's just crazy and a way to milk the system. Note, that parking is $3 for 20 minutes and they only reimburse for $3 total. They also note that you should get there early because it's hard to find parking. I'm surprised anyone goes to PT here.

All of this Yelping has me limping!…read more Well, it has finally happened, my life has gotten the best of me and I need a tune-up to deal with life's pains. I don't have much PT office experience, so I can't really judge one place against another, but these guys seem really good. As my appointments go on I may adjust my review, but so far all excellent.

Dr. Bronner caused me serious harm. As I read the reviews, patients seem impressed with Dr…read more Bronner's ability to search Google and curate search results. When it comes to his ability to manage the care of patients, I learned the hard way that he truly doesn't understand what he's doing. My estradiol levels were elevated slightly above the high end of the normal range. He decides to prescribe Anastrozole, an estrogen blocker or aromatase inhibitor, at a dosage of 3mgs per week and tapering off to 1mg per week. he truly was guessing on dosage because retrospectively that dosing was way too high. Dr. Bronner didn't run any bloodwork for over a year, despite my repeated requests, and when bloodwork was actually done, my estradiol was at a non-detectable level. Low Estradiol levels caused my fascia to dry up considerably and 9 fascial adhesions formed along my anterior fascial chain and I couldn't walk without severe pain for over 2 years. Dr. Bronner never took responsibility for this major f**k up and even tried to cover his tracks with some AI generated papers in an effort to mitigate the risk of being sued. I would be very very cautious about putting your trust in Bronner Handwerger. As I went searching for a new physician, I found consensus amongst Bronner's peers that he is considered a hack. BE CAREFUL!!!!!

DocBron is like your current doctor, only opposite in every conceivable way…read more At IntegrativeHealth Solutions: *You won't be bogged down in mountains of paperwork and insurance-related bureaucracy. *You won't have to wait in the waiting room (zero wait time to date). *You will never feel rushed. *You will never have to sit on loud crunchy paper that makes you feel feeble and pathetic. *You won't have to wait for something to break, before receiving preventative treatment. *You won't have to introduce yourself to the staff, they will know who you are upon your arrival. *You will never get the impression that anyone staff member thinks their time is more valuable than yours. *You won't feel older after seeing your doctor, you will in fact feel younger. Your old doctor is doing it wrong - he/she is treating the symptoms, not the cause, and what's worse is the system is incentivizing them to do so (perverse incentives abound within the healthcare ecosystem). DocBron is gonna tell you like it is i.e. if you need to spend more time in the gym, you're gonna hear it. If you need to lay off the IPAs he will let you know. If you have more estrogen coursing through your veins than your 2nd wife's aunt Eleanor, gear up for some bespoke male hormone therapy. If you want your edge back, and you fear what could happen if you don't - then go to IntegrativeHealth Solutions. Or... You could go on hysterically prognosticating about how old you feel at dinner parties - I am certain that Johnsons can't wait to have you back over to the house... Your move.

I have been going to PT here for a little over a month now. From beginning with Heidi, who is in…read morecharge of all the office work, she is very organized, detailed, and always friendly. Mary is my PT and she is always aware of how to accelerate you to the next level. Very attentive, She observes and decides how to adjust the work outs daily. This speaks volumes. I've had PT alot and never have they been this aware and attentive to progressing constantly. The atmosphere is upbeat, friendly, and the whole team work well with each other. I can't say enough about the progress I've seen based on the WHOLE TEAM.. Great P.T. I am truly blessed.

Andy and his team surprised me with their ability to help years of back pain improve. I put off…read morethis step in my healthcare and I'm so glad I took the step. Part of it is up to you to show up and much of it is the hands on customized solutions they design for you. Go today if you've been putting PT off like I did.

Tiffany is a kind human, excellent practitioner, and can probably turn golf balls into powder with…read moreher fingers.

Holy WOW... I will…read morenever let anyone else touch my Therapeutic Kneads! Tiffany is an absolute legend with her practice. I drive around A LOT for work and by the end of each month my back, hips, and legs are so tight/ aches. With a consultation/ Tiffany explaining her knowledge I was able to fully relax and feel SO comfortable. I love that she listens instead of going all willy nilly like most massage therapists I've tried in the past. My favorite thing about my whole experience is that you can feel the love & passion she puts into her practice during the whole entire experience. I got a message from her about two weeks ago and my back is still feeling on point. My knots are finally subsiding all thanks to this miracle worker. And she's the sweetest thing! 10/10!

I love the youthful energy of the physical and occupational therapists working in this place. They…read morealso have a very nice gym. Top management is responsive and helpful. I would just be cautious with the people making discharge recommendations-- like where you go after you're done with rehab. These people may seem like they have your best interests in mind, but in reality they are self-serving. This is a common phenomenon in nursing homes and not unique to the Springs, unfortunately. I strongly recommend that you have your own team of people helping you with discharge arrangements.

0n 4/17, I went to The Springs for post acute rehab after a total right knee joint replacement on…read more4/15. The doctors, nurses and CNAs were very good. As were the Physical Therapists. The food was decent. I actually was hoping to stay for two weeks, but I was discharged to my daughter's house after 8 days, due to my insurance company and Medicare. I had done "too well" in PT! My departure seemed a little abrupt, there was some miscommunication with administration; I couldn't get appointments for outpatient physical therapy until beginning 5/13. Although a trying experience due to my pain, I do recommend The Springs. Visitor parking is by Valet only. I was told to please be out by 2 pm, but my daughter and I and Housekeeping, who wanted to change out the room for the next patient, before housekeeping left for the day (a Saturday) were all kept waiting, with no explanation, by the woman (Case Manager?) who was to give me my discharge papers and go over my meds with me. So I couldn't actually leave until 2:45, with my daughter waiting in her car, when she was asked to pick me up at 2! I'm still giving this a four star review, because, as I said, with the exception of one graveyard shift female nurse and some administrators, the doctors, nurses, CNAs and physical therapists were excellent! The facility itself is lovely.

Gino Cinqo has opened a completely life changing facility. I don't know where to begin but this is…read morenot your average physical therapy even though YES they accept insurance!!! TRULY transformative healing, generosity that is boundless, kindness at every level from front desk to management. I wish Gino could be in 20 places at once. also strongly recommend Jessica Wu.

A returning customer. Great services and my PT Amanda has been amazing in developing my care plan…read more Highly recommend FunctionSmart.

The only thing better than a targeted massage, exercises you know are good for you and then a nice…read morerelaxing heat pack is the physical therapist Cathy (Hope I spelled it right) and the rest of the office. She's so helpful, positive and the repetition is making me learn the routine myself so I can do it at home too. I appreciate actually doing the exercises and therapy for a full hour rather than just having someone you do the exercises once and sending you home to complete. Parking is easy- lots of spots right in front!

I have been receiving physical therapy services from a variety of therapists on and off for the…read morepast 7-8 years for chronic back and hip pain. Coast PT is the only one who has provided me with significant relief. Cathy provides extensive hands on manipulation, massage and stretching that has made all the difference! Andy and all the staff are terrific and I highly recommend this Coast Physical Therapy group in La Jolla