I've been coming here for several years to get my bike tuned up for the season, and it's always a…read moregreat experience. The father-and-son team is friendly, knowledgeable, and very helpful. Prices are fair, and despite often having a waiting list, they usually get my bike back to me quickly. They recommended staying with Lizard Skins when my bar tape wore out, and it was the perfect choice. My bike shifts like new every time they're done. I always leave satisfied--great people to do business with. Highly recommend!

Stopped by for brake service on my road bike before I sold it. Ended up talking to Tom about my…read morereasons for selling the bike. Tom suggested I don't sell the bike & gave me a ton of alternatives to try for a more comfortable riding experience. Tom also wouldn't sell me any unnecessary products I was thinking about purchasing. He really just wanted me to get comfortable on the road. Definitely A1 !!

Service was great just met Scott today my neighbor referred me and this is the go to spot. I…read moredidn't look at the bikes because I wanted one specific item he had but there is a lot of choices! Good spot Family ran Good vibes

In May, I was calling to various bicycle shops for estimates on assembling a frame-up cyclocross…read morebike build. Most of the quotes I received were in the neighborhood of $100-$450, because I sourced all parts myself and planned to bring everything in and have it assembled to spec. I called Oceanside Cycle and was told that it would cost over $1300 for the mechanic to assemble the bike. I asked if that was a quote for hourly labor rates or what the basis was for that. Long story short, that's what the owner threw out off the top of his head. Needless to say, I was not bringing my bike there to be built. My husband and his friend sometimes bring their bikes there for minor part replacements, and a couple times My husband spoke with the owner about possibly purchasing a new bike. In the end, My husband ends up settling on a part replacement for his current bike which is under 2 years old. He does not make large purchases hastily and is very smart with his money. After my bike was built at a shop in the West End, I learned that the other mechanic thought it would be better not to do the tubeless tire install I requested, and put in two tubes on my wheelset. I brought my bike out for one short ride, and had a pinch flat the next day when I wanted to go for a longer trail ride. I brought my bike to Oceanside Cycle. Scott was in there with some lady looking casually at bikes for her and her fiancee. I was told it would be around 30-45 minutes before I could get my tire aired up and on my way. I understand the hustle, and if it's thousands of dollars of earning potential versus my flat tire, why wouldn't he attend to this possibly good sales prospect. So I sat around and waited while he gave his entire spiel. Finally, my husband and his friend came in through the back door and were wondering what the hold up was. I told them he's working on a sale and I was waiting to be attended. Finally he put my bike onto the stand. Evidently the tube the other mechanic installed was overfilled with air and it busted. So Scott replaced the inner tube and aired up the tire. I had to ask him to check the tire pressure on the front tire, it was not automatically checked, which tells me a lot about Scott's give-a-shit meter when it comes to service. If you can believe, he charged my husband more than $50 to change my flat. The entire time he was banging my wheel around against the countertop and I could hear all the clanging of my cassette against his work surface while he was changing out the tube. I didn't particularly love the way he was treating my $350 wheel, but I didn't say anything, because you can't make someone like that more self-aware. They either give a shit about customer perception, or they don't-- and this guy obviously does not. Fast forward 2 weeks, I was sick for a few days and it was around 1 week I was off the bike. The front tube had lost a significant amount of pressure sitting for days, and we only noticed it before heading out for a trail more than 10 miles away. Around closing time on Saturday, or just before it.. We decided to ride over to Oceanside Cycle and try to get aired up again. As we rode up to the back door, we could see Scott standing inside looking out the back window at us. I went and knocked at the back door, to see if I could ask to be aired up. The door was locked, and I assumed he was closing up, but still thought he might at least speak to me. Instead, he walks over to the back door and pulls on the door to make sure it was locked and just shouted through the door CLOSED. It was really off-putting. So i just told my husband, "It's fine. I just truly never want to bring my bike to this shop again. That was disgusting the way he yelled through the closed door." I would not have been upset if he OPENED the door to make contact with us, two people on bikes who have purchased services from him numerous times over the years (he used to service a different hybrid bike belonging to my husband's sister for years).. if he had just simply said "I'm sorry, what was it that you came by about?" or even told us "I can't stay today, it's past closing" what have you... I'd have appreciated that. As we were rounding the corner, we ran into Scott. My husband asked "I guess you don't have two minutes to air up a tire? I'm here all the time, I didn't expect that." and Scott started in with "Well guys, better luck next time"; I said to my husband, "actually no, this is good enough for me, I won't bring my bike here again." So Scott, instead of talking to me like a human being, (he had already walked straight past us without stopping) was talking over his shoulder "No problem, don't come back. Have a great day". So I said "Yeah, it's great. f off." and he goes "WOOOO!! That's a great way to get in the door anywhere" like, bich you didn't even OPEN THE DOOR to speak to us. You pulled the door to make sure it was locked and shouted out to us. I told him, yeah because you're an asshole. Avoid this crummy shop.

Negative experience. Salesperson responded with annoyance and non-answers when we asked simple…read morequestions, as if we should just accept the first bike he showed us. Not going back.

A few months ago, my daughter had a problem with her bicycle. I called and the owner said to bring…read moreit in. He treated us with the upmost respect and professionalism. Service and pricing were excellent! He is truly a mensch! Wish other merchants were like him!

Mike is a gem. Friendly and knowledgeable. Helped me out with my daughter's bike issues fast and…read moreefficient. Great bike shop. Thanks again.

When I stopped in for some air, since this shop is a mile from my house, the owner looked at my…read moreSpecialized bike and told me he will put me "on a more comfortable bike" suggesting that I bought a bike that I do not understand or is out of my ability. Rude? Yes. When I shopped for bikes for my kids, I bypassed the place and bought mine in Ft Lee! After 20+ years of patronage, I am never to step in there again because the owner condescends on his customers! Not everyone who rides a road bike rides 10,000 miles, but a local shop owner should not make them feel inferior when they have supported them for so many years.

I brought my E-Bike to fix at BikeFix on 334 E 6th St, to fix some spokes on the rear wheel that…read morewere damages. He returned its week later Spokes intact but claimed he couldn't align the wheel. A week later the bike collapsed because an unaligned wheel stresses the spokes. He said to bring it in to evaluate it , held it for a month and refused to repair it under warranty or refund my money. Not only that but my kick stand which was intact when I brought it in was snapped off the split metal while it was in their custody. The owner , Will , refused to compensate me forcing me to file a police report for vandalizing my bike and file a legal action against him . Though he probably will be out of business by the time the case is heard! BIKE FIX IS CASE & POINT FOR THE NECESSITY FOR THE EXISTENCE FOR YELP!!!! DO NOT GO TO BIKE FIX FOR ANYTHING !!' IREI HAS A REPUTABLE BIKE SHOP ON HOUSTON & LAFAYETTE WITH A PRO REPAIR CENTER AND FIXES E-BIKES AS WELL , JUST 7 BLOCKS AWAY AND FIXED THE BIKE TO PERFECTION. BIKE FIX IS BAD NEWS!!!!!!

I brought an E-Bike to fix and instead they destroyed it. The owner , Will is a crook and wouldn't…read moreeven fix it to the condition I brought it in.

I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.