We had a terrible time getting my grandmother expert and loving care in one of those franchise…read morefacilities. We moved her to Melissa's 10 months ago and it has been night and day. Melissa is so caring and wonderful. Very patient. She made the last year of my Memaw's life so wonderful. And she is incredibly knowledgeable about hospice care. I cannot say enough nice things.

Melissa's home was an answer to prayer for our family! My father stayed with her from January of…read more2018 until he left for his heavenly home in September at 96 and 1/2 years old. He loved her and so did we! I never found him wet or unattended. We had tried several skilled nursing facilities at a much greater cost with far less love and attention. I would highly recommend her home for any of your loved ones!

I am so happy we found this place for my auntie, they accept the waiver program so she could afford…read moreit as a retired schhol teacher, she is so happy & comfortable, it is assisted living, not a nursing home. Food is good, all the admins are on the floor working all the time. They are safe & well cared for.

The kitchen staff is amazing. No issues wanting to get a resident a substitute for any meal.read more

This place was horrible and it smelled bad. My dad was basically just filling a space and…read morecollecting money for them from Medicare. Once we pushed the call button 3 times and still had no one come until I went to the nurses station personally. Received 1 shower in a week. Toilet was disgusting. Looked like an explosion had sat in the toilet for days!

Absolutely do not recommend this place for your family member. The staff retention is horrendous…read more They cannot keep staff, which is imperative for a memory care facility. We had the worst experience here. Not only did we receive mediocre care, the poor ethical and moral decisions/care we received is borderline illegal. When placing a family member you expect full transparency regarding care and safety. Neither of which were ever a top priority at this place. The director is beyond incompetent and it shows in every aspect of this facility.

It's hard to find a place for your loved one. It was without a doubt the best decision we could…read morehave made to move mom into Lyndale Memory. It's a beautiful facility and easy to get in and out of. The workers there are angels!!!! The food is good, the rooms are clean and do not stink. We went through some very difficult situations with mom, and they had our back and her best interest at heart. The ministry wasn't just for mom, they took really good care of us too. One sibling lived in Abilene, but two do not. We had two different types of cameras in the room so that we could watch 24/7 if we wanted to. The staff totally welcomes and encourages having a camera, it helps a lot. They can't know everything or be everywhere, so the camera makes it easier. Be involved as much as possible with the events and get to know the associates. It's like having an extended family!!!

I am grateful the Lord guided us to find Wesley Court Senior Living for after hospital care for my…read moremom's recovery. Only positive experiences for her stay. Thank you for making the process easier. The people here make the business top notch.

So disappointed in the management of Wesley Court Senior Living and the lack of integrity exhibited…read moreby their Executive Director. Also for the fact that they seemingly deleted my post on their page. It's unfortunate that a resident had to terminate the occupancy because they medically could no longer take care of themselves and because this institution did not initiate the termination, has to pay for three months of rent and meals. Just know that if you/resident terminate occupancy, you owe 90 days. Even in the event that a medical doctor determines that the resident can no longer take care of themselves. That means -you have to wait on one or two people to notice out of their however many residents your loved one can no longer take care of themselves. However, if this one person, although licensed, does notice - then you only owe 30 days of rent and meals. It's beyond me how the executive director (has some sort of license, but not a medical degree) and director of resident services (lovely person, former teacher) maintain the SOLE right to initiate a termination rather than a MEDICAL DOCTOR's opinion. The executive director, Mark Hansen, is completely unprofessional and sits hiding behind a contract. It's funny how I was accused of yelling when he was yelling as well *AND* cut me off before I could finish what I was saying. When I insisted on being heard, he said "I am answering your question" in a very heated and rude tone. How can you answer what I haven't finished? I also find it amusing that you, Mr. Hansen, were so quick to point out that I was not this person's POA. Guess that you didn't care about this person's legally filed POA when you got them to sign a contract. It just seems very convenient that you will have a person sign a contract that shouldn't be signing one and then when people call into question your inability to have any flexibility, you default to a very defensive "I'm not having this conversation with you. You're not this person's POA." Clearly, Wesley Court just wants their money rather than doing what's best for the resident when it is time for them to move on. This person's HEALTH ASSESSMENT TEAM (which is comprised of a MEDICAL doctor) did determine they couldn't live on their own. Sorry it wasn't YOU specifically that noticed the not eating and incredible loss of weight in a short amount of time. We had to do what was best for our family member. Was looking for a compromise, not to be berated and belittled.

If I could leave no stars I would. Please take time to read especially if you're considering taking…read moresmall children here. I recently visited My ER with my 3-year-old son while out of town visiting family after he sustained a fracture to his arm while playing. Unfortunately, this was the worst healthcare experience I've ever encountered. To provide context, I've been in healthcare for 11 years, with 8 years as a NICU and pediatric nurse, and I now hold a Family Nurse Practitioner (FNP) degree. I understand the challenges of healthcare, especially in pediatrics, but the care we received fell far below acceptable standards. The visit started on a positive note. The medical assistant was kind, compassionate, and understanding, clearly experienced with children as he shared that he had three boys of his own. The x-ray technician was also kind and professional. However, the FNP who attended to my son did not perform an adequate assessment. She asked me to move my son's arm for her rather than conducting the exam herself. As a fellow FNP, I found this surprising--assessments are fundamental to providing care. The most traumatic part of the visit came when a nurse from the ER side arrived to apply a splint. She entered the room without introducing herself or explaining the procedure to me or my son. Instead of taking a moment to calm my scared and hurting child, she abruptly grabbed his arm. Naturally, my 3-year-old started screaming and resisting. As a former pediatric nurse, I know how important it is to communicate with children, explain what's happening, and even let them explore the materials to ease their fears. When my son resisted, she started yelling at him to stop moving and hold still. I intervened, reminding her that he was only 3 years old, hurt, and frightened. She then turned her yelling toward me, rudely telling me that he was "old enough to listen" multiple times. It was a deeply upsetting and traumatic situation for my son and me, and it escalated unnecessarily due to her behavior. To make matters worse, as we left the clinic, visibly shaken, the front desk staff showed no empathy or apology. Instead, when I confronted them about rolling their eyes and shaking their heads, they rudely responded, "How do you know what I'm shaking my head about?" This lack of professionalism and basic courtesy was appalling. It's clear this facility needs significant pediatric training if they intend to care for children. Medical staff must learn to communicate with both parents and children in a compassionate and professional manner. As of 12/3/2024, I strongly advise against bringing pediatric patients to My ER. If you are burned out in healthcare--whether as a nurse, receptionist, or office manager--it's time to find another path. Families seeking care deserve much better than what we experienced.

Update 5/16: Julie, the manger here, reached out to better explain their insurance process, which…read moreis confusing. She has resubmitted the claims as well as assuring us the staff would be better trained to explain the insurance process when a patient first comes in. Hopefully that will avoid future problems for others. I appreciate her kindness and help. This facility has separate insurance acceptance 495590 for urgent care or emergency care which I've never heard of. When I asked about this they assured me it's an old policy and they accept all insurance. They told my daughter the same thing. Her insurance just denied the claim for being out of network and the bill is 5k for a steroid shot and some prescriptions. She actually went in asking for urgent care, they decided to move her to ER "just in case" (?). The woman in billing will not call, and all you can do is leave a voicemail.

So, this place is big and busy. Their fitting Glenda with a heart monitor today, so as usual, I'm…read morealong for moral support, being the great guy that I am. Once inside the room, the RN is doing a great job of explaining what Glenda needs to do. She looks familiar. Turns out we went to school together. First time I've seen her since 1974. God, I'm old. Anyway, Glenda's all hooked up and ready to go. Other than Cardioligists that are hard to understand, this place has been a goldmine of help and information. Thanks!

Cardiology consultants was clean and seemed efficient, but technicians were cold and genuinely…read moredisinterested in what they were doing. They appeared to just be talking at me not to me, not listening to anything I had to say.

I'm impressed by the professionalism and kindness of the personnel…read more The facility itself is pleasant - clean and cool. Also, I did not have to wait a long time. Thank you to everyone.

My mother was treated extremely unprofessional by one of the staff members doing her X-ray. She was…read moreso rude after my mother clearly said she was in pain and stormed out only to be attended by another staff member who thankfully was kinder. Y'all look elsewhere!!