Anthony I the greatest loved the experience!! Told me pricing upfront and were fast and friendly!! Clean and fun atmosphere!! He even did a wax hand treatment!!! I will be returning! read more

Update: Mall renovations are horrible, lack of food places and anything unique about the mall is now long gone. Def not the mall I grew up with and at best it's average now. read more

This is a good mall with every store I need. The food court isn't as good as others but I really don't wanna eat at the mall. Defy a good vast selection of store for all your shopping needs. read more

The most disconcerting aspect of the experience however was that mall security didn't seem to have the roving packs of teenagers under control. While I was there, large groups of teens went running through the mall and makes me very uncomfortable. You'd like to think it's a group of harmless teenagers doing what teens do...but nowadays you never know how far and in what way their energy will escalate. For this reason I won't shop at Lynnhaven again until they get the teen problem controlled. read more

This mall is cheesy and doesn't have any nice stores. If you are looking for cheap clothes - I guess there's a lot to choose from. The Macy's is small and dirty and looks more like a TJ Maxx than a Macy's. There are a lot of people just "hanging out" too. I won't go near this place at night by myself. read more

I've lived in Hampton Roads for 5 years and have written over 500 reviews and for whatever reason I have neglected to put in my 2 cents for the Lynnhaven Mall. It most certainly is the largest mall you'll find in this area. Like many of the other shopping centers in HR, you're not going to find your high end clothing here. You'll have to go to Richmond for that (I'm talking about Prada, LV etc). But they do have the largest selection of stores around and is fully equipped with a double decker merry go round! Their top floor is almost completely food court which outshines MacArthur in Norfolk. They actually have good food and the last time I went they had Filipino food too as well as Jelly Ball (bubble tea/boba). They are the only place around here now that has Things Remembered and a Banana Republic. There is a ton of free parking outside, but not all of it is covered. There are a bunch of other stores around the mall as well but you'll have to walk around and explore a bit. 4 stars for offering most of what I need. They can gain that extra one if they went high end! read more

This is the farthest mall from my house, but I love coming here because of the variety. There are stores ranging from bookstores, to your typical clothing stores, to an Asian imports store. The whole mall is always crowded, which shows how awesome the mall is. Even the carousel is leaving, its still a great mall that offers everything for everyone of all ages. read more

The recent renovations are great! The mall looks and feels so much more open, bright and inviting. I really like the store fronts at the stores near the center of the mall. I live really close to the mall but rarely go because parking is always an issue, but with more stores that I love and the fresh feeling of this place I think I will start visiting more often. read more

I've been to this mall only about 3 or 4 times. Not really sure because I really only come to go to Dave and Busters, and i live on the other side of the water. When walking through the mall, they have nice stores that are unique to this mall. The food court isn't too bad. They have a Johnny Rockets in there but I'm hearing that it's been closed down. They also have one of the few pet stores that are still left in malls. It's so sad seeing all the puppies couped up in their little window boxes. They look so sad and lonely. The attendants are good about keeping their boxes clean, but they puppies are very and I mean VERY overpriced! There are also alot of booths throughout the mall, and if you're not paying attention someone is bound to walk up to you and try to later lotion of something on your hands to make them softer. Also they will try to curl you hair with their $500 one of a kind curling irons! Other than that they have a AMC there also which is nice. Go shopping, arcade at D&B, and see a movie all in one day! read more

I only visited a few establishments while there. Most were typical; that is to say the quality and service were as expected. The one bad experience was at the Japanese counter in the food court. The food was good, but the server was rude. I had questions about their menu, but his only response was to curtly point to one of the illustrations and repeatedly say, "Take the picture." My wife was hungry though, so I reluctantly bought lunch there despite his scornful demeanor. read more

Oh Lynnhaven mall, how I love/ loathe thee. Ya see, I've been shopping at this mall since I was born, hell I even worked in this mall all through my teen years. I used to love this mall. And maybe I'm just getting older and more cynical but Lynnhaven hasn't really been great in a few years. They started construction about 5 years ago (give or take) and since then it's basically been a train wreck. Now that it's finished or almost finished, one has to wonder, "who came up with this ugly ass design?!" or maybe, "did they run out of the allotted budget and just say f it". Really. The carousel (that's been in the front of the mall since forever) is gone. The upstairs food court has been wiped out and brought downstairs creating a one level mall and a MASSIVE traffic jam by the doors closest to the movie theater. Not to mention with all the unnecessary construction the mall has lost quite a bit of business. Not the best move. Hopefully they land on a couple hundred thousand dollars and try another build out that is done in a more timely fashion but that's aesthetically pleasing. read more

Probably my favorite mall in Hampton Roads. Just beware when you come out of JC Penney's there is a new thing where kids can rent these electronic drivable animals around and its quite annoying to have to constantly stop to move out of their way. read more

Downsized & downgraded. I don't know why they took out the second floor. If anything pembroke mall will be better in the next five years along with the shops in town center read more

The mall looks much better and cleaner since the renovation ! The only downside would have to be all the young kids loitering/ pranking innocent shoppers. So I try to stay away from this mall on Friday nights and weekends. read more

Uneasy in them, I'm not one for malls, only going to one perhaps up to 6 times per year. Lynnhaven is a basic, clean mall with full capacity with all the stores the average American shopper would want. I do not like how some kiosk and shop staff try to lure you in with samples and demos. I allowed myself to get sucked into one selling skincare products. When I realized a stranger with undoubtedly unwashed hands that touched other people's faces was applying eye cream I quickly excused myself and rinsed my face first chance I got. After that I ignored the salespeople or simply said "no thank you" and kept walking. It was a nice day so I eventually walked outdoors to return to my car in order to be left alone. Prior to arriving at Lynnhaven Mall the next time I called the destination store in advance to inquire about their closest entrance from the parking lot. The parking lot security truck drives around consistently which is a bonus. read more

The mall itself is not that bad. A downside is that it is always crowded with people. The stores are okay but nothing special.

everytime i go to lynnhaven. my mind gets blown. the food court has an excellent selection, theres lots of stores to shop at, and the mall is always crowded. the merry-go-round is awesome, 5 stars read more

- Firstly, I ordered a pair of shoes for my toddler and the wrong size was sent. I thought I would go up to the mail and exchange it for the right size. I told the sales associate what size I needed and decided to peruse the other styles on the racks. I waited for quite some time watching the manager bark orders at the sales associate, who was pregnant, I later found out. After a long, long wait and several fittings of the same shoe in different colors I asked if the manager would assist me and was then informed by the associate that the manager did not like me.. !!?!!? IDK why, but I could not help but be a bit hurt and confused. I was being totally compliant and just trying to make this a positive experience for my daughter. The manager finally came by and sized my daughters feet. I noticed she was squeezing her ankle way to hard for no apparent reason. I asked 3 times for her to let go as my daughter was crying out in pain. I called my fiance who heard this. After taking pictures of her ankle which was red and a bit swollen I sat down the Manager. She asked if there was a problem. I told her I was going to file a police report as my daughter was upset. At this point, she became very flustered and offered me anything to resolve the situation and make things better though I got the impression that she was trying to only save her job with shoe bribery. This made me even more upset and I did not press charges but wanted to make sure this didn't happen to anyone else. I called the regional manager who said she would send something in the mail. As of today, it's been a week, plus, several call attempts and nothing has been sent to help the situation as of yet. read more

Went to Lynnhaven Mall one recent Friday night to check out the renovation and progress on the redevelopment of the center court. Surprised to see an Apple Store and Michael Kors being built out in the mall. There are stretches of the mall however with significant vacancy filled up with temporary tenants like calendar stores and tattoo parlors. The most disconcerting aspect of the experience however was that mall security didn't seem to have the roving packs of teenagers under control. While I was there, two large groups of teens went running through the mall and proceeded to flash mob the Dick's Sporting Goods. Makes for a very uncomfortable, edgy energy visit. You'd like to think it's a group of harmless teenagers doing what teens do...but nowadays you never know how far and in what way their energy will escalate. For this reason I won't shop at Lynnhaven again until they get the teen problem controlled. read more

This company is HORRIBLE!!!!!!! Do NOT spend your time or money at this place, they do NOT do refunds. I bought 2 pair of jeans for my daughter and just wanted my credit card refunded. The jeans had never been worn and tags still on both pair. The RUDE sales person said they don't give refunds. So now I have a "credit" for a store that has cheap clothes and rude sales people, so they have my money and I have NOTHING. The RUDE lady went on to say that the sales people are trained to tell the consumer they don't give a refund. NO WAY!!! The lady did NOT tell me that or I would NEVER buy something that I could NOT refund. This store is HORRIBLE!!!!!! And the sales person went on to say "most other retail stores don't give refunds", I said that's not true, If I went to Dillard's I would get my money back. Bottom line...DO NOT shop there. I will never spend another dime at that store and will make sure I spread the word!!! read more

It has a very good mix of stores and is rather large. For about a year I didn't even realize that I had never been down an entire wing. I give it 3 stars due to cleanliness, mostly. The bathroom upstairs is always filthy, every single time I visit, without a doubt. I have gone to the security office right next to the bathroom to report how dirty it is, and they look at me like I'm nuts. Also the hand dryers are freaking deafening, and they happen to be right next to the baby changing station, so good luck with that. Those loud blowers go off non-stop because the bathroom is right next to the children's play area. Also the children's play area upstairs needs renovations. It's one of the nicest indoor play areas I've seen, as far as size and amount of things to climb and play on, but it's falling apart. There are cracks in the foam play toys and duct tape all over the place. The bathroom downstairs is unsanitary because there are no paper towels, but you have to turn off the faucet and open the door with your hands. The carousel was awesome, but that was taken out. I hope whatever the plan is works out because the carousel will be missed. Now Lynnhaven is just average. read more