I initially called for a flooring quote. Greg was awesome on the phone. Great in person. Super nice…read moreguy. Didn't pressure us into signing anything or making a decision. Answered all our questions. Showed us endless samples. We ended up doing a complete kitchen remodel, removing popcorn ceilings, and replacing six doors in my home. Ariel, Jeff, and Fernando were the guys who came by and did everything the following weeks. All of them are awesome. Ariel is very communicative and answers all your questions. They respect your home while they're in it. At the end of the day it was quality work and Greg made sure we were happy with the product when it was done. Going the extra mile for us. Will be calling him when it's time to do our bathrooms. He also ended up remodeling my mother's house after this and that looks fantastic.

Had our entire house done about 2 1/2 years ago but the floors are coming apart and I have called…read moreand left messages and texts at least 10x and no response.

Do not use this company. Jim the general manager is unprofessional, unorganized, and incompetent…read more He can't manage, instead when there is a question or request for additional info or help he cusses and degrades the customer, then hangs up. Terrible customer service.

Debbie was very professional, friendly and knowledgeable. She helped us every step of the way and…read morecame out to do a professional measurement of my house. The pricing was half of what "bigger" flooring places and financing was super easy. Carpet install was great! The team that completed the install was very helpful! They gave me great advice on my flooring and great tips. The carpet is so plush and beautiful! I'm so glad I went with them and love that they are local. Highly recommend

Charles and Charles Jr are great! Great quality and price. Did a wonderful job, showed up when they…read moresaid and worked the weekend on top of that. Good job guys.

My husband and I recently bought a house that needed new flooring and tile replacement on the…read morefireplace. We agreed on tile that looks like wood. After 3-4 bids my husband decided to get just one more from California Carpets and More. I'm so glad we did! Mark came out to bring samples, measure and give us a time frame. His crew came out and installed on time. They did a beautiful job! They were professional, courteous and cleaned up after each day! We were impressed and appreciated them. We love our new floors and fireplace!

Non-professional in estimating and completing agreed upon projects to an acceptable standard…read more Estimates reasonable cost for services, but is understaffed and not equipped to perform the work. Vendor is unethical in resolving issues that arise from completion of the work. Vendor promises are not to be trusted, and is disrespectful to the condition of disabled customers who depend on proficient/efficient services. If one individual is harmed - so too are we all. This vendor does not deserve public trust nor confidence in its' services.

Scratched my floors and promised to fix it and disappeared after I paid $600.00 Not worth it.read more

My visit to USA Carpet was a great experience. I was shopping for engineered flooring They have a…read morelarge selection but the show room is not overwhelming. Jacob was knowledgeable direct and helpful. Thank you.

We had carpet put in our home yesterday and the care and quality of installation was exceptional…read more From choosing the carpet to clean up the process was easy and efficient. I would hire these guys again! Juan, who laid the carpet, was professional and such a hard worker.

Update. These guys were able to come in and repair those gaps in the kitchen & it turned out…read morebeautifully. I am super pleased and will absolutely refer for future needs. I love the outcome!

Outstanding company! After experiencing flooding and enduring months of frustration with our home…read moreinsurance, we decided to renovate nearly our entire house. We were referred to Jose and could not be happier. Jose and his team were exceptional throughout the entire process. His communication was excellent, keeping us regularly updated, and he was extremely detail oriented. He truly alleviated much of the stress we had been dealing with for so long. We highly recommend Quality Carpet and Tile for any renovation needs. For all future projects, they will be our first choice. Jose is very knowledgeable, answered all our questions, and worked with our home insurance. He consistently went above and beyond! We cannot recommend them highly enough!

Great work. Fast and efficient. Was able to schedule an appointment asap. Would highly recommend.read more

Javi's Carpet & Flooring demoed 2,000 sq. ft. Of carpet and linoleum flooring , and installed…read morebrand new vinyl flooring at my Lake Arrowhead house. I couldn't be happier with the results. From start to finish, they were extremely responsive, offered a fair price, and delivered excellent workmanship. The entire process was smooth, efficient, and professionally handled. The floors look amazing, and the quality truly shows. I highly recommend them to anyone looking for reliable and skilled flooring professionals!

DO NOT RECOMMEND - Extremely Unprofessional and Disrespectful…read more We had a terrible experience with this flooring company, specifically with a representative named Jaimes. We scheduled an estimate for 1:00 PM, and without any courtesy call or notice, they showed up at 11:00 AM -- a full two hours early -- while we were in the middle of another scheduled flooring estimate. Despite the scheduling error being on their part, they still proceeded after the other company finished. Later, when I called to follow up and ask for the estimate, Jaimes abruptly hung up on me mid-conversation. Right before doing so, he told me that since we had "other people" giving us quotes, we "clearly didn't need theirs." Let me be clear: any smart customer gets multiple estimates when shopping for flooring -- that's normal, expected, and responsible. For Jaimes to assume otherwise and act so rudely shows a complete lack of professionalism, maturity, and basic customer service etiquette. We were shocked at the level of disrespect and would never do business with this company. If you value reliability, respect, and clear communication -- look elsewhere.

My husband and I recently decided to replace all our tile and carpet with LVP. We went to D&G…read moreflooring and had an amazing experience from start to finish. James was very courteous and took the time to explain every step and quality for what we were looking for. Him and Anthony answered all my questions once the project was underway. From the time of the quote to installation it took less than a month. The team that came and installed the floors were very hard workers, Julio and his team took care with our furniture, explained what they were doing, were open to our concerns and questions. The installation was beautifully done and Julio explained exactly what we needed to do to care for our flooring. When Julio came back to finish some touch up items, he handled our punch list with kindness, quickly and efficiently. Overall, a grade A experience. I could not recommend this business and team enough. Thank you all!

Me and the wife hired Mike's to redo the flooring in our entire house. This included carpet,…read morehardwood and tile. Charles was a easy to work with, very helpful and professional. Their team did a very professional and clean job. I would highly recommend them to anyone looking for new flooring.

This review is overdue praise for a fantastic company. This past April, I had the cheap carpet and…read moredamaged laminate in my condo replaced entirely with wood look porcelain tile throughout the home and it came out AMAZING!! I had been shopping for tile for quite some time, since I wanted something that was water, stain (read "pet') resistant but mimicked the beauty of wood. After looking at several other companies more towards L.A., I came across Mike's right here in my own backyard of Redlands and that's when I knew my search was over. On my first visit, I showed up 5 minutes before closing and I was still waved in by smiling employees who took the time to speak with me, showed me samples and made an appointment for a free in-home estimate. Sweet-natured, considerate Project Manager Hector turned out to have a fabulous eye for design and an appreciation for what I was trying to do, by emphasizing the unique shape of the home (a hexagon within a hexagon with an interior courtyard) and drew up an elegant floor plan. He also directed me to Empire Tile in San Bernardino, which I had never heard of and would have saved me several trips down the 10 Freeway West if I had. The moment I walked in, I saw a display from a manufacturer in Spain called Porcelanosa that had a gorgeous, organic looking long, wide plank tile called Bernes Haya, the first sample that literally made me smile and say, "That's it, that's the one." Now I had my tile and my installation company, how did it all actually go? The crew that worked on my home, Dave, Darryl and Aidan (sp?) were, in a word, FANTASTIC! They were personable, respectful, funny, and so dedicated to my house getting the best possible outcome I was deeply impressed. The shape of the condo with its abundance of angles proved to be a considerable challenge, but they proved themselves to be more than a match for it. No detail was overlooked, no area simply filled in with grout, they did a masterful job of cutting even the smallest or most uniquely shaped pieces to allow complete tile coverage. They had to improvise on more than one occasion, with undercutting door sills and jambs, and finding just the right angle or location for the perfect tile placement. In addition, they kept me informed of every concern or issue and patiently answered my many questions. Even while sitting in the driveway on their lunch breaks, they helped a neighbor unlock her car to retrieve the keys still in her ignition and assist another with her pesticide sprayer! They were that helpful and caring, I wanted to adopt them! I've never seen a harder working, unfailingly polite and talented crew. It was a masterful job, and everyone that has seen the floor in person is just blown away. I've passed out several business cards to my neighbors and friends and can not recommend them highly enough!