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    Duane Serna Tile

    4.9 (19 reviews)
    Closed 8:00 am - 2:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Duane Serna Tile

    Tile repair

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    Pre-tile

    Duane is a TILE GENIUS! Amazing, professional, respectful, impeccable, meticulous, clean, careful, proud, cautious, super friendly and a pleasure to be around! I would recommend him a million times! I had a total of 11 estimates in two weeks and was looking for the cheapest deal and realized I had it all wrong! I wanted someone who would do the best job for a reasonable price, not a mediocre job that might cost less! Duane was WORTH EVERY PENNY! He comes from three generations of professional tilers who obviously passed on the passion and pride he has for his work and all the experience that really makes him THE BEST! His work is invaluable! You can't go wrong with Duane and you won't regret it, trust me, you'll be over the moon!

    a kitchen with a green door

    Duane did a fantastic job tiling my kitchen! He tiled the backsplash in a small white subway tile and the floor in a custom concrete Saltillo tile from Arto. Absolutely love the final product! Highly recommend you stop here and hire Duane! Duane is extremely knowledgeable in his trade. He was professional and clean for the entirety of the job. We worked together well to make sure the final product was what I was looking for.

    Fireplace
    Ricardo R.

    After searching and reading reviews, I contact four tile setters and Duane was the only one that answer back. After meeting with him and sharing with him the project of tiling my fireplace he gave me a very reasonable quote and agree to tile the fireplace. Before he started the project I contact Duane with some changes to the project to which he was more than willing to accommodate my request. Duane is easy to work with, he's punctual, very clean, and does a great job. I would recommend him to anyone who has a tile project that is looking for a quality job at a fair and competitive pricing.

    Before

    Duane did an excellent job waterproofing and retiling the shower in our rental property. He gave us a really good quote and was able to work within our renovation schedule. Duane is friendly and professional. I plan on calling him for any tile work we have in the furture.

    Before backsplash
    Brittney H.

    I am so grateful I found this company! From the start, communication was great. He came over the next day for a quote and about 2 weeks later, my project began! Duane installed a herringbone pattern backsplash into my "cookie cutter" kitchen and gave it the WOW factor it needed!! It took about 2.5 days. He removed my 6 in backsplash the house came with as well. I couldn't have enough good things to say about him! Thank you again, Duane!

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    9 years ago

    Duane is the consummate professional. Perfectionist in every way. Excellent work and at a reasonable price. Highly recommend!

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    Ask the Community - Duane Serna Tile

    Review Highlights - Duane Serna Tile

    Hands down the best tile man around!

    Mentioned in 2 reviews

    Read more highlights

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    ​I cannot say enough good things about Ryan and the team at Hailo Flooring. From start to finish,…read morethey were the definition of true professionals. ​We initially hired them for a smaller project--installing flooring in a new workout room. We were so impressed with their competitive pricing, friendliness, and the high quality of the installation that we didn't hesitate to bring them back for a much larger project. They recently completed a whole-home recarpeting, baseboard replacement, and a full bathroom tile job for us. ​A few things that really stood out: - ​Responsiveness: Ryan was always quick to communicate and followed through on every detail. -​ Punctuality: The team was consistently on time, which made a huge difference in keeping our home projects on schedule. - ​Expertise: We chose Mohawk's SmartStrand Silk carpeting, and the finished result is absolutely stunning. The craftsmanship on the baseboards and tile work is equally impressive. ​It is rare to find a team that balances technical skill with such great customer support. If you are looking for honest, hard-working professionals who deliver on their promises, I highly recommend Hailo Flooring!

    Thank you Ryan for following through for the last three months. After nearly four years, my floors…read morestarted cupping through our my house. According to the inspector- it's the moisture in the house (supposedly due to cement slab). Ryan is trying to appeal the fact that manufacturing company has denied my claim. Service requested: replacement of damaged floors throughout house after only 3.5 years after purchasing and install of floors through Hailo Flooring. Quality: quality of the floors is literally trash. Floor is cupping throughout entire house. Value: it is tough to put value on damaged floors... STAY TUNED AS THIS CONTINUES....

    My Flooring Guy

    My Flooring Guy

    4.8
    (36 reviews)

    First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

    I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

    J&L Innovative Flooring

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    My experience was effortless from the quote to the installation. I had a short time frame to work…read morewithin and J&L met my expectations. The entire team was a pleasure to with and the quality and value was exceptional. This is a happy space now! I will definitely be a repeat customer for the next room.

    We found J&L Flooring through a referral from the company that remodeled our stairs, and we're so…read moreglad we did. Their network is now 2-for-2 when it comes to quality, professionalism, and outstanding customer service. Larissa was an absolute pleasure to work with from start to finish. She made the entire process easy with her excellent communication, responsiveness, and attention to detail. Our project included replacing carpet with a beautiful 45-degree pattern laminate in one bedroom, removing the carpet in our hallway and installing matching laminate, and upgrading the carpet in four bedrooms. What impressed us most was the seamless transition between our newly remodeled stairs, the existing flooring, and the new installation--you truly can't tell where one ends and the other begins. The craftsmanship was exceptional, and the entire project was completed in just two days. We couldn't be happier with the quality of both the products and the workmanship. Larissa also referred us to a painter, and that experience was just as fantastic, which speaks volumes about the quality of the professionals she works with. If you're looking for a flooring company that delivers exceptional results while making the entire experience smooth and enjoyable, I highly recommend J&L Flooring. Thank you to Larissa and the entire crew for your outstanding craftsmanship, professionalism, and excellent customer service. We truly appreciate a job well done!

    OC Hardwood and Laminate Flooring

    OC Hardwood and Laminate Flooring

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    I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

    Jack and his team were absolutely worth every penny. From the initial consult with Jack, and…read morethroughout the installation with Francisco and Luis, to finishing the job, everything went smoothly and as planned. Jack was very professional and the installers skills were visibly apparent. They worked hard for 7 days and cleaned up daily. They installed laminate flooring and baseboards throughout our entire 2 story home. There was excellent communication from start to finish. We really appreciated the high quality product and clean install. We highly recommend OC hardwood. 5 Stars for sure. Call Jack, you won't be disappointed.

    Duane Serna Tile - tiling - Updated July 2026

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