Very good customer service the guy up front spent the time with us to help find the best equipment…read morewe can and even wrote out quotes for us. And they have a great inventory for scat exmark and toro mowers. They also sell a great inventory of stihl and echo.

I take care of my elderly Grandparents in Elk Rapids. About ten years ago they had their wood…read morefireplace replaced with a gas fireplace. As I did not live with them then and because they are both in their 90's we were unsure who originally installed the gas fireplace. We began having issues with it last night so I was calling around to try to schedule someone to come out and have a look at it. I decided just to go down the list and started with Ferguson's. I was greeted by the most unbelievably rude person I have ever had the displeasure of "doing business" with. When I informed this "gentleman" of the issues we were having and that I was unsure who installed it he replied with, "What kind of car do you drive?!?!" Dumbfounded by the question I hesitantly answered, "Umm...a Subaru?" He then curtly responded with, "WELL WOULD YOU TAKE YOUR CAR TO A CHEVY DEALER?!?!" Stunned I said, "Well no..." AFTER biting my head off he THEN decided to ask for the name and checked the records to see if they were the ones that did the instillation. They were not and I must say, I am thanking my lucky stars for that! I have worked in the service industry for 15 years and if I EVER treated a patron that way I would have lost my job instantly. Buyers beware, these guys are the worst. With "customer service" like that I can't believe they are even still in business. If I could give a rating worse than 1 star, I would.

I have been a loyal customer to Blaine's since they opened here in town. I have always had various…read moreanimals, and prefer to go to Blaine's for their supplies. However, over the past year, I have not been very impressed. I have worked in retail and customer service for long time, and I do understand high demand items and backorders. I have tried to order some items as simple as dog treats through the drive thru several times, and it they're ALWAYS out of stock. It will say in stock, I will order them, and I get a message telling me that they're "Out of stock." I have seen "Out of stock" then I go into the store and get them off of the shelf myself, pay for them and leave. Today, it says "In stock, only 9 left." So, I hurry up and put an online order in to wait in the drive thru for 20 minutes and have the employee tell me that they are buried and there's no forklift driver. This is the 4th time in a row I have had issues like this. I get the best value for the product at Blaine's, but the availability and service is beyond inexcusable. Please get your act together. I plan to go elsewhere from now on. This is the reason people do their shopping online.

On a recent trip to Traverse City, I was happy to see Blains Farm and Fleet. I needed items and was…read moreable to find what I needed from the helpful friendly staff.

The sales part of my purchase with them was good. The after sales follow up, customer service needs…read moresome work.

We purchased a used Polaris RZR1000 from Epic. We also added on a few extras; Winch, Seatbelts and…read moreFront Bumper. The accessories that came in were installed in time for our scheduled vacation. The other items were installed when they arrived in a timely manner. Tommy and Matt were very easy to work with. We are very happy with our purchase and the service provided.

What a stunning store. It's the kind of store with a tight but impeccable collection; the kind of…read morestore that carries one little watering can, but it's the perfect little watering can, with an indescribable sleekness that makes you smile; the kind of store where you can walk in desperate to brighten the day of a hard-to-shop-for friend and walk with out with the perfect thing and more; the kind of store that justifies stunning little locally owned stores like this.

I walked into this store from the adjacent coffee shop and my heart stopped. I had found the store…read moreof my dreams. There was just something about it that hooked me right away. I don't know if it was the giant (ACTUAL) tree trunk in the middle of the store, the calming array of houseplants (which, despite my brown thumb for indoor plants, I love so much), the terrarium building bar (again--I would fail miserably but OMG so pretty), the amazing ceramics and planters, the small but excellently curated collection of art supplies (many imported from Japan!) that had me asking myself if I needed more pens, the small batch chocolate bars, and so much more. There are so many cool nooks and crannies here that it took me three passes before I felt like I had seen/considered all my options. In the end I bought 3 plants (and they're all still alive!), two chocolate bars, some stickers, and a few other small bits and bobs. Already yearning for another trip back there! I can't wait!

You wouldn't think that the hardware store would become a reoccurring vacation destination, but for…read moreus that's absolutely what this place is. We have loved watching it grow and expand its offerings over the years. my husband being in the maintenance and carpentry fields at times found himself needing things and North Woods hardware has always been there to assist with a cheerful smile. Service has always been friendly and helpful. I love perusing the HomeGoods and I've enjoyed exploring the expanded garden areas no stop to Glen. Arbor is complete without a pop into our favorite northern hardware store.

I've spent money and time here in the past, but never again. Today I went in to buy some paint…read more There was a woman at the paint desk. She said "I'll be right back." She went to the front of the store and started chatting with a coworker. I waited. And waited. Finally, I went up to the front of the store, and on my way out the door I said "Thanks for your help." She replied very contemptuously, "You're so very welcome." I don't know, maybe they feel they have too many customers. If that's the case, I'm happy to help alleviate that situation.

I wish I had found Zimmerman's years ago. A little inconvienent for me but sooo worth it. I found a…read morefew things I had been looking for,some I wasn't looking for and what I didn't find they very willingly ordered it and in good time. He has been very helpful in finding the out of the ordinary for me. I try to buy native,wildlife plants and trees that are hard to find. Next test is in getting a few firs and hickory and others for my former mini pasture. Love this place!!! Interlochen NOT California

We had Jim give us a quote and do some landscaping for us on South Lake Leelanau last fall. (The…read moreentry area to our new cottage was overgrown, disorganized and downright ugly and embarrassing and we needed HELP!) We were super pleased with Zimmerman and are hiring them for more work this fall. 1. The design was just what we needed: simple, beautiful, low maintenance! 2. The price was great; very fair! 3. Jim was courteous, prompt and professional; great customer service! 4. Gave us great additional advice about what to do around the property, eg dead trees that needed removal. 5. The work they did last fall looks fantastic a year later; filling in nicely. Nothing died. Everything looks happy and healthy and neat but not overdone. I'm thrilled and proud of our pretty garden! Thanks, Zimmermans! Highly recommend!

Such a good plant store a little bit outside of (and South of) Suttons Bay! It's up the Leelanau…read morePeninsula a little bit and you might almost miss it if you're driving too fast and you see houses and trees as you go and then a clearing where Plant Masters is located. The parking lot is sort of DIY, so just follow how other cards are parked and then hurry on in because inside Plant Masters is plant heaven!!!! House plants, outdoor plants, gardening plants, all the accessories you may need for planting and gardening is here! It's your one stop shop of everything you could possibly want and is just so delightful! I wish I lived in the Grand Traverse County area because I would be coming here all the time for all my plant and gardening needs. Alas, I snagged a house plant or two here with my friend to fill her shop and you can just tell that they take good care of their plants here. So many that I walked by that I had no idea flowered were flowering and that's the mark of some proper care - the plants are thriving here and the staff is so friendly! Love Plant Masters!

Good selection. Prices seemed high but we were not local so…read morecould be typical for the area

We spent an entire afternoon wrestling with a Dyson vacuum after customer support sent a…read morereplacement part that looked like it required an engineering degree to install. We had it halfway apart and no idea how to get it back together. I finally called this repairman (even though he's an hour away), and he said, "Bring it in." He immediately took it, worked his magic, and had it fixed in no time. When I asked what I owed him, he smiled and said, "Nothing -- just write me a nice review." So here it is: Honest, knowledgeable, and genuinely kind. He turned a stressful situation into a great experience. Highly recommend!

After 40 years, my Central Vac died. I was able to purchase a new one through Advanced Vacuum only…read moreto discover that some of the fittings were no longer compatible. David made multiple trips to my home to help me find solutions. He always followed through...coming or calling when he said he would. And I now have a working vacuum! Thank you.