What a nice local store. I like to shop local. Especially when the staff in the store is…read moreknowledgeable about what they carry, and even what other stores in the area carry. I purchased several patterns for making cute home things here and a few pieces of fabric that I had not seen previously.

Interquilten is a delightful, fun store - always full of unique projects. I always stop in while…read morevisiting my daughter who lives nearby - I live in PA and see patterns & fabric at Interquilten that I have not seen anywhere else. Very friendly & helpful staff & owner - be sure to see her snipped fabric pictures - they are a work of art.

We needed to replace our old built in Viking refrigerator. After the initial visit to drop off the…read morenew Bosch refrigerator we purchased, Max's determined that removal of the old refrigerator was going to be difficult secondary to it's size and weight as well as a difficult exit up a steep staircase. A couple days later, 7 guys came and were able to literally wrestle the old Viking out and up a snowy hill safely and efficiently. Thanks guys! Great job! Dennis M.

I love buying from local shops and using local services, but not at the expense of very poor…read moreservice. Bought a new refrigerator in November of 2024 it came with a one year warranty. The ice maker started acting up six months after delivery. We had a service tech come out to the house 4 or more times to fix it, and it still sporadically works. Not happy, I've called twice since the last visit, no callbacks. I wouldn't recommend Max's, service doesn't seem to be their forte anymore.

We were attending a quilt retreat in Traverse City. Two of the quilters experienced issues with a…read moresewing machine and a bobbin. The Staff were able to fix the bobbin and saved my friend from having to purchase a new one. Another quilter's machine was acting up. The staff was friendly and helpful and tried to solve the issue over the phone. We ended up driving to the store. The employee was able to adjust her machine and she was able to keep sewing for the rest of the retreat. I am sorry I did not get the names of the two very helpful people. I was very impressed by the great servce my friends received.

I bought a sewing machine and a long arm sewing machine from CS Sewing. The service from this…read morebusiness is amazing! I go back because of the service! From salespeople on the floor, classes I've taken, stopping in with "a quick question", emergency repair, telephone assistance, I've used it all! Amazing business! They make me feel like "They have time for me.) Keep it up CSSewing

Absolutely horrible experience, worst customer service ever! Very unprofessional, not helpful in…read moreselecting a wedding dress that wouldn't require being remade to fit the bride, to the tune of $700! The bride would rush over for a fitting from work at Munson only to be told she would have to walk across the street to use the bathroom at a fast food restaurant because, "it's their policy not to let anyone use their bathroom". Are you kidding me!!!!!! plus this is for the only wedding they had scheduled for the month of February, so it's not like they had a lot of people in the shop. Bride wasn't scheduled to pick up dress until 2 days before wedding, then they tell her they are closed because she is sick. My daughter was so stressed. Finally she got ahold of owner who was not happy she had to run to the store unlock the door and hand my daughter the dress. My Mother owned a bridal shop so I know this is absolutely not how you run a bridal business or treat a bride.

A wonderful little shop that was able to get me just what I needed! The staff was very kind and…read moreanswered all questions very patiently! Finding my wedding outfit was simple and I am totally in love with it!

I have always had great customer service: from asking questions to actually taking time to take and…read moreshow me where what I wanted was in the store. Their prices are very fair.

They have a great selection, excellent delivery, and prices are usually lower than other place…read more Their customer service is abominable. I tried many times to purchase solid surface countertops through them. I tried in person, but waited 20+ minutes after the department was called and provided no service. I called multiple times, but after being transferred they simply hung up (this was not an accident, it happened multiple times). Appointments cannot be made, apparently the can not answer their phone, nor can they return calls.

This is the best store to have paint matched to the color you want. Plus the customer service is…read moregreat-they listen to what your painting project is, and recommend the paint/stain that is the best choice for the job. Northwood is our favorite paint store --hard to beat their expertise and customer service.

Rented an airless paint sprayer--and then couldn't get it to work. We called the store & despite…read moreour best efforts, it just wouldn't work. Chris to the rescue! He was trying to assist over the phone--but nothing. He then said he was going to come to our house to help us!!! Talk about spectacular customer service! It was a simple fix once he showed us what we had to do. Northwood is the ONLY place we will be purchasing our paint & supplies from. Forget the big box stores--we are happy to keep the independent "little guy" in business--customer service is still important!!!!! Thanks, Chris (& Northwood)!!