This place is a joke. They charge exorbitant prices for boxes and shipping and they refuse to use…read morethe boxes that the item originally came in because it is an Express box, even though the label is paid for. They just want to gouge the customer. They messed up a shipment a few months ago which ended up costing me $150 and I should not have tried to use them again today. My bad. The Mt Sinai, Seldon, and Sayville stores all have the same owner. Don't use them!

Walked in, empty store, 2 young men looked up quick, then stood there avoiding eye contact. I had…read moreto ask if I'd be helped, awkward. Reluctantly one threw out his hand, took my package, scanned it, shoved out the receipt, zero eye contact, not even a grunt. The strangest, most rude & coldest experience. I'll stick with Rocky Point FedEx...guys are eager to help, greet you when you enter, you know...like normal.

The UPS stores are independently owned franchise operations and the service levels can vary…read moredramatically. This store is 5 star all the time - fast, friendly, helpful and knowledgeable.

The UPS Stonybrook store has been 100% professional, most helpful and exceptional in their…read moreknowledge customer service, and attitude. I always go to the store, leaving with a smile because of the staff. One person to point out is a gentleman named Drew. Thank you!

Very poor service. FedEx delivered a package to my house that belonged to another person. I called…read morefour times- it took me 20 minutes per call. When I asked for a supervisor, they left me on hold. Finally I looked up the person who the package is addressed to and found she has my package. She too called FedEx to report the problem. Needless to say, tomorrow I will drive to the next town and we will exchange packages. Awful service. I called the general number and 1-800- number. Terrible service.

We always have a great experience at this FedEx location with Ron! Definitely recommend this…read morelocation for any of your shipping needs!

We had Pakmail package a heavy amplifier for us to prepare it for shipping at a cost of $48. We…read morequestioned the quality of the box and packaging material, which both seemed flimsy, but were assured that it "would be fine". When the recipient received the package, he [rightfully] complained about the damage to the expensive device which was clearly the result of very poor packaging. We ended up providing our purchaser with a $125 credit for the damage that occurred to the device we shipped. Manager (and subsequently owner) of the shop took absolutely zero responsibility, refusing the provide a credit for the packaging cost or credit to the purchaser. They insisted that we file a claim with the shipper, which we will not do, because it was clearly horribly packaged and is not related to the shipping of the item. Pakmail can't properly package items. Much worse, though, they can't recognize when they've messed up and make it right. Not worth working with.

The nicest people work here. I was in a bind and needed something printed and faxed quickly. It…read morecouldn't have been easier and they were so nice about it even though I'm only spending about twenty cents lol. I will definitely use them for my future shipping/ packing needs when the situation arises.

I had a great experience buying a printer from this store. The sales associate, Joe with the…read moreglasses, was so helpful & friendly. I am almost a sr citizen, a Gen X'er who is clueless about these printers. I asked him for the easiest one & he steered me in the right direction. Spent a little more money than expected but in the long run it will pay off because the printer ink is in a bottle, doesn't dry out. It's an Epson. Great experience, thanks Joe with the glasses

I went in to complete some Amazon returns on 2/21/2026 around 2:30 in the afternoon. Robert was…read morethe only one behind the counter for both sales and returns. Another employee (male) was flitting around saying he, "wasn't on the clock yet" even though both lines were long. Robert was calm, professional and efficient at meeting the needs of customers on both lines. This young man deserves to commended, the other should be fired.

Just want to start off by saying the staff is friendly here and I have no problems with them…read morepersonally. I ship a lot through eBay using this post office but the last order I had was somehow lost. I dropped it off in person and was given tracking information and it never left the location. This cost me a fair amount of money, and affected my eBay storefront. I will be using a different office as now I can't depend on my package being safely shipped out. To this day I have no clue where it went.

Great shipping help. Fantastic air delivery. Great service at the Mount Sinai office.read more

I have always had great service at the Port Jeff PO. It is small with just one terrific lady…read moreworking so yea, there are times she is in the back doing other tasks. Just ring the bell and she comes right out. Want lousy service, go to the Malverne PO where we used to live.

Every single time I am in there, the one, middle-aged blonde worker looks so annoyed to be…read morebothered. You wait a few minutes, she comes out with blank stare, finishes and goes back to office. It often feels like no one is there. It also closes for lunch for over an hour. Avoid if possible.