I usually come here whenever I need to drop off any UPS or FedEx packages. The location is quite…read moreconvenient as it is between a Starbucks and Ace Hardware, which I frequently visit. The staff here are extremely nice and helpful.

the owner was incredibly rude. I went to show him a QR code on my phone and he started typing info…read moreinto my phone and when I asked what he was doing he told me to get out of his store. je never told me what he was doing and never asked for permission to type anything into my phone. he was annoyed that I was surprised that I had to pay $2 for a label when the post office doesn't charge. I didn't choose this place, I was sending a purchase to a customer who chose this method of shipping. If you can use USPS to ship, you should. I never write reviews but Owen was so incredibly unprofessional I had to let it be known.

This place is a joke. They charge exorbitant prices for boxes and shipping and they refuse to use…read morethe boxes that the item originally came in because it is an Express box, even though the label is paid for. They just want to gouge the customer. They messed up a shipment a few months ago which ended up costing me $150 and I should not have tried to use them again today. My bad. The Mt Sinai, Seldon, and Sayville stores all have the same owner. Don't use them!

Walked in, empty store, 2 young men looked up quick, then stood there avoiding eye contact. I had…read moreto ask if I'd be helped, awkward. Reluctantly one threw out his hand, took my package, scanned it, shoved out the receipt, zero eye contact, not even a grunt. The strangest, most rude & coldest experience. I'll stick with Rocky Point FedEx...guys are eager to help, greet you when you enter, you know...like normal.

My package got lost and it was medication. The manager Drew was so helpful, went above and beyond…read moreto find out what happened to my package, and today package still lost and he was again helpful putting in a claim. Thanks so much for your help Drew

The UPS stores are independently owned franchise operations and the service levels can vary…read moredramatically. This store is 5 star all the time - fast, friendly, helpful and knowledgeable.

Only place in the world that ships DHL international. Had to come here to have my stuff shipped to…read moreSouth America as other carriers like UPS, and FedEx couldn't guarantee packages will be delivered to the destination. Glad this place exists! : )

Very poor service. FedEx delivered a package to my house that belonged to another person. I called…read morefour times- it took me 20 minutes per call. When I asked for a supervisor, they left me on hold. Finally I looked up the person who the package is addressed to and found she has my package. She too called FedEx to report the problem. Needless to say, tomorrow I will drive to the next town and we will exchange packages. Awful service. I called the general number and 1-800- number. Terrible service.

We had Pakmail package a heavy amplifier for us to prepare it for shipping at a cost of $48. We…read morequestioned the quality of the box and packaging material, which both seemed flimsy, but were assured that it "would be fine". When the recipient received the package, he [rightfully] complained about the damage to the expensive device which was clearly the result of very poor packaging. We ended up providing our purchaser with a $125 credit for the damage that occurred to the device we shipped. Manager (and subsequently owner) of the shop took absolutely zero responsibility, refusing the provide a credit for the packaging cost or credit to the purchaser. They insisted that we file a claim with the shipper, which we will not do, because it was clearly horribly packaged and is not related to the shipping of the item. Pakmail can't properly package items. Much worse, though, they can't recognize when they've messed up and make it right. Not worth working with.

The nicest people work here. I was in a bind and needed something printed and faxed quickly. It…read morecouldn't have been easier and they were so nice about it even though I'm only spending about twenty cents lol. I will definitely use them for my future shipping/ packing needs when the situation arises.

I had a great experience buying a printer from this store. The sales associate, Joe with the…read moreglasses, was so helpful & friendly. I am almost a sr citizen, a Gen X'er who is clueless about these printers. I asked him for the easiest one & he steered me in the right direction. Spent a little more money than expected but in the long run it will pay off because the printer ink is in a bottle, doesn't dry out. It's an Epson. Great experience, thanks Joe with the glasses

I'm only giving Staples one star because the teenage boys who work there are hard working and…read morepersonable. (This is for the copy center. I haven't had problems with the cashiers.) I cannot say that about the women in the copy center. Every time I go, there is a long wait and either one or two people "working." This could be them talking behind the counter or ignoring the line. It's always crowded and they're always overwhelmed. It's the beginning of school. They should be prepared for a lot of teachers and students coming in to work on projects. Last week I had items laminated and the guy took maybe 2 minutes to do it so I didn't have to come back. Great. He was fabulous. Fast forward to today--I waited almost a half hour in line. I asked the guy if he could PLEASE do it quickly since it's a super small job. He agreed and started to get it ready. The woman working with him came rushing over and made him stop. She insisted that he had other work to do and that I would have to come back to get my items. I told her the last guy did it quickly so I'm sure this will be, as well. She was rude to me. She was rude to the guy working there. She was belittling to him, when he was obviously getting the job done. After arguing to no avail, she "offered" to have the manager come over. What a waste of time that was. Here we are for 15 more minutes arguing over why the guy can't do the job. IT COULD HAVE BEEN COMPLETED IN A FRACTION OF THAT TIME!!! I understand there are orders ahead of mine and if my order was bigger, I'd understand. I understand if you did that for every customer, you'd be behind. However, there was nobody behind me on line or nearby waiting for their items. I was laminating 17 3 in pieces of paper. So picture 5-ish per sheet. 3ish sheets to go through the laminator and done. Nope. Then I waited there as she removed my items from what he had started and stood there waiting for them to take my order. Staples!!! Look at your reviews!!! They're horrible! Do something about it. You have a store with great potential to be a star store but your employees are ruining it. It's a prime location and has many services people obviously need. Now I have to go out of my way to pick up my small job that could have been done easily when Staples was on my way home. I am so disgusted with the service there, yet I don't have a choice because there isn't another place locally who does this. PLEASE!!! Train your employees to be flexible, personable, reasonable...I think you get the idea.

Just want to start off by saying the staff is friendly here and I have no problems with them…read morepersonally. I ship a lot through eBay using this post office but the last order I had was somehow lost. I dropped it off in person and was given tracking information and it never left the location. This cost me a fair amount of money, and affected my eBay storefront. I will be using a different office as now I can't depend on my package being safely shipped out. To this day I have no clue where it went.

Great shipping help. Fantastic air delivery. Great service at the Mount Sinai office.read more

the laziest F'in mailman ever!!!!! Forget about the guy ever getting out of his pos van to bring a…read moresignature required piece of mail to the door. 3 in the last month!! I watch him leave the mail in the mailbox and drive away. I have 2 ring cameras as witnesses. He just doesn't give a sh!t!! LAZY!!!!

I have always had great service at the Port Jeff PO. It is small with just one terrific lady…read moreworking so yea, there are times she is in the back doing other tasks. Just ring the bell and she comes right out. Want lousy service, go to the Malverne PO where we used to live.

Milton and his staff are the best. You get what you pay for because they take the time and give you…read moreindividual attention and they get the job done correctly and they do not stop until it is finished. if they make a mistake, which is very rare, they fix it for free. We highly recommend this neighborhood place over any chain store. if Fast Copy cannot get the job done, no one can. Great place. Now, sometimes people complain about this place that they have to pay a small fee to drop off or pick up a package from an outside carrier like FedEx or UPS when they have prepaid label, but you have to remember how expensive Williamsburg rent is!!!! and how lucky we are to still have an independent store to do photocopying, send overnight express packages, do complicated printing jobs, and always have the owner there who cares about you and knows your name. My friends, good frickin' luck getting UPS to come do a pick up in the city it's just not gonna happen. And if you go to USPS near Marcy Ave. enjoy yourself, because that is its own very specific Kafkaesque hell. Nope....this store is your best choice and you are damn lucky to have them to go to. #grateful #momandpop

Amazing service and very fast turnaround! I needed some comp cards printed for nyfw and it was as…read moreeasy as emailing them the file and they had it ready in 1 business day! They turned out great, high quality paper.