If I could give 0 stars, I would. This is going to be long... I hired them for two services. The first was the siding for my entire house. Up until the contract was signed, the salesperson Gerald was great. He went above and beyond to get me samples and worked with me as I kept going back and forth on colors. I wanted to order windows at the same time, but Gerald didn't have the right paperwork with him so he told me to wait till he came out again to go through the final inspection. He gave me a quote of $500/ window since I did the big siding job. The installation went pretty good, the guys that were contracted out did a pretty good job (some spots were done halfway) but overall, it was fine. Then Gerald came out to do the final walk through and did the contract for the windows. He did a quick measurement of the windows and wrote up the contract and took my deposit. He then said it was $550/window. Not a big difference, but enough to be annoying and make me feel like he was taking advantage of me. I called him out on it and he said he was done with me and I can deal with the office. Thankfully he texted all of this so I have the proof of how unprofessional he was. Maybe 8 weeks later, I called the office to see when the windows would be in, since they haven't even measured yet. The woman who answered said that someone measured them already. I asked when and she said that they did it from the outside of the house. That seemed odd to me but she said it's how they do it and the windows will be in soon. Few more weeks later, I called again to check in and she said they were on order. Few weeks again, I called, and they finally set up the appointment. The windows get delivered and the installation guys arrive. Guess what? Wrong size windows ordered. Turns out they never sent anyone out to measure like they told me, and when I called, they realized it and they used the very incorrect measurements that Gerald took, even though the contract states that it was an estimate and professionals will be out to measure correctly. So I call again and they say that the new windows will be ordered to fix their mistake. Few more weeks go by, and I check in again, and they said they windows were in but nobody called me. By this point, it has now been months. Anyways, they come with the new windows and guess what? Wrong color this time. The original contract and the first set of windows were the right color, but this second set was white when it needed to be almond to match the window right next to it. And to top it off, the trim around the windows were damaged so I need to repaint. Not to mention that their caulking job is horrible too, so that looks like a job that I did myself, not a professional one. So yet again, I call and they apologize, and say they are ordering another set. Then the owner has the installation guy call me and say that he didn't want to pay to order more windows and would be it ok if they painted the window frame to match. Ummm, no! So they say they will order new windows again. That was in maybe early February, then COVID happened in March and it is now July and I haven't heard a thing from them and I doubt I will. I would never ever recommend this company, to anyone, regardless of the price. I don't know what kind of crooked people are running this place and what they think they can get away with, but I feel like my 8-year old is more organized than the people working there. I would have happily paid 2x as much to go with a reputable company, this place didn't deserve my business at all. Stay far away, not worth the hassle or poor job that you'll receive. Now I have to look at my miss-matched windows as a constant reminder of the poor decision I made to go with them. read more

M&A Roofing - The windows: ordered almost for the side windows (left window) to match the existing window (right window). - Roofing Near Me - Shelby Township, Michigan

I recently got my roof and siding done from M and A roofing for new construction home. They helped me picked a great looking roof for a great value. The team was very helpful in the decisions I made. Everything turned out great looking and it was exactly what I expecting. My new home is in Shelby Twp in Whispering hills sub and other folks that I met have used M and A for their roof, gutters and siding work they too were happy with the service they got. read more

I was so pleased with the great job that they did for me. They were very quick to respond and helpful with my question and concerns. I'm thankful I was referred to them by a friend and would refer them to my friends. read more

Damaged the upper and lower level gutters during installation. Promised to make good but will not return phone calls. I guess that's what happens when you pay cash. I'll be up on my roof to fix them myself since they do not drain correctly now during a heavy rain. read more

Thank you for our new roof! We talked to a few roofing companies before deciding to use M & A. Your staff was helpful and professional to work with. It was done quick and within the time frame quoted. Will recommend to friends! read more

Thank you for our new roof! We talked to a few roofing companies before deciding to use M & A. Your staff was helpful and professional to work with. It was done quick and within the time frame quoted. Will recommend to friends! read more

Having my siding and gutters done by M & A Roofing was a horrific experience and the work done was appalling . The company took six months to complete the project and it still was not done well. No one, Mike the owner, Rick the salesman, Crew Leaders, or the numerous "secretaries" I spoke with, would ever return calls, emails, or come out to the job site, even while in progress, to discuss the issues or continue working on the job. One crew started the assignment and was so terrible that another crew was sent in to try and finish the job and fix major problems. The second crew admitted that the work already done was awful and may not be fixable. Then a third crew was sent to try and fix the poor work done and STILL get the job completed. Again, this crew commented on the poor quality of workmanship and the ridiculous amount of time it was taking to finish a job that could have been done in a week, tops. Not only did they do their job on the house awfully, but in the process they destroyed the framing around our newly installed windows which we discussed as a concern prior to hiring M & A. The owner Mike (who finally showed up for the first time) and his salesmen Rick stood on my front lawn, six months into this disaster with problems still visible, screaming and swearing about how they wanted their money, that they would put a lean on my house, and saying that they fired the crew that started our work and it wasn't their fault the crew was so terrible and the job was done poorly: Mike "That is not my problem. I want my money". There was NEVER any sort of apology for the time frame, poor work, lack of communication or anything ever. And there was no attempt to discuss some sort of change in rate on the remaining balance to compensate for all the time, trouble, poor workmanship or damage to the window frames. And all the problems were never fixed and never will be. M & A Roofing in Shelby Township Michigan was a deplorable company who did a horrific job on my house and was a nightmare to work with. read more