The tech Mr. Robert's was very professional and informative and explained in depth what he found…read moreand even showed pictures. He was patient and answered any questions I had too. Very happy with the service he provided.

Zero stars, if possible. I had a "fix" that ended up leaking 4 days afterwards. I was mistreated…read moreand no one ever helped me get into connection with anyone that could actually help. I've now paid thousands of dollars to a company who clearly only wants to create more problems, so they can continue to get paid. My plumber friend of 18 years has confirmed this. DO NOT USE RUDD!!!!!

I called in the am and was not expecting such fast professional service . The technician was right…read moreon time and took care of an install that I started. I appreciate the service and the honest work from this business. Thank you!

Our home has two heat pumps and the unit for our second floor stopped working. Being unwilling to…read morecontinue working with our current HVAC company, a friend referred me to Snelgroves HVAC. I called for an appointment and they had someone there the next business day at 9 AM as promised. The service person was polite and explained everything he could do. He was very quick in assessing the state of my heat pump system and then took his time explaining my options and answering my many questions. I decided my system was not worth repairing and elected to have my system replaced. I received three proposals (one low, one higher and one in between) that were all competitively priced. I made my selection and was put on the schedule for installation several days later. The crew that came to install the system was on time, worked efficiently and made sure the system was working properly. If you need to finance, they are partnered up with a funding company that has a wide array of loan products that appear to fit any budget. Jennifer at the office was very courteous and responsive and made the administrative part of the process very smooth. Mr. Doug, the owner, took the time to interact with me and make sure tall of my questions and concerns were addressed. I cannot stress how comfortable it was to work with this company. These folks are responsive, honest and very customer focused. I don't see myself going anywhere else for service.

PROS Tech arrived on time for service. He was very professional in his introduction of himself and…read morehis employee. He gave me his business card​ and proceeded​ to ask me about the problems I was having with my whole house heating. After diagnosing the problem, and the possible repair of​ the appliance. I agreed that he should go ahead and fix my unit. The best part of all this is that PROS gave me the opportunity to enroll in their yearly maintenance contract. The end results​​: the cost of the repairs was covered by my new contract. The best surprise of all this is that a local company was going to charge me a whopping $3000 in labor fees to install a new unit, and​ all I paid PROS was less than $200 for a yearly maintenance for heating and air conditioning. I will tell anyone if you have an​ HVAC problem, contact PROS Heating, ​and Air. (Baker Plantation)

We had a leak in our ac unit. Wes came out, diagnosed the issue, and gave us a quote. He was the…read morebest price of 3 quotes. Not pushy, but professional and knowledgeable. The replacement was scheduled easily and the work was done efficiently. It was an stress-free experience. Very happy with the quality of work and we will definitely use them again.

The absolute best! No other words to describe the personnel and services! Thanks for your…read moredependability and expert service!

Michael came out today and did an outstanding job! He conducted tuning, maintenance, and…read moreinspection of the HVAC system. He cleaned the dryer vent duct and disinfected and sanitized all of the home's ducts. He found that the systems pressure was a bit high and the coolant level was low. Michael will be back soon to add coolant and conduct the annual maintenance in the tankless water heater. Thank you for a great visit and look forward to enjoying all the benefits of the new gold plan.

Michael was very quick and thorough with my annual maintenance, and nipped a problem in the bud for…read moremy new home AC unit. He promised me if there was an emergency with my unit, they'd be here quick. The whole team is friendly and accommodating. I'm glad I got my great value as a member!

We found our guy! After years of an inadequate HVAC system in our home, going without HVAC for…read moremonths on end, and spending a lot of money for repairs that never worked, we finally found a responsive , ethical, and skilled HVAC person. Whew! Sammy, the owner of this company, visited, made a quick fix, and gave us a SUPER reasonable estimate for a long term fix. In the end, we replaced our HVAC with Sammy and have been very pleased. During this entire HVAV mess, we had a plumbing issue and guess what - Sammy handles that, too. Super informative, helped us with the best pricing, problem solved! Sammy is the business owner and technician. He answers the phone, provides the estimates, and does the work. His colleague who helped was equally great when helping us. We are confident in this company, felt very comfortable that we paid a reasonable fee, and are thankful to have someone we trust to call. Call KLC - you will be glad you did!

Sammy and the team responded professionally and quickly. They are creating a new office and…read morelocation in Mount Pleasant. They updated me on timing. Communication was excellent. He immediately diagnosed my plumbing issue and gave an estimate that was reasonable and was the final cost. The issue was addressed quickly. It was just a wonderful experience. I would recommend KLC.