Both Grant &. Regan are very customer focused..they go above & beyond to be sure the customer is…read moretaken care of.. THANK YOU both..

Grant was AWESOME!. I called to get a few quotes and my information was sent to Reasonable Air…read more Grant called me back immediately and took the time to answer all my questions while he was on another job site. I needed my unit replaced and my Heat Pump replaced. Grant came earlier than expected since he had a cancellation. He has the best customer service and explained everything so it was easy to understand.

please for the love of god DO NOT do business with this company. They do not treat you like a…read moreclient whatsoever. I paid for my HVAC to be fixed before closing and it only worked temporarily before they told me I had to pay again for it to be fixed. I told them it was an emergency and I needed the AC to be fixed and they dropped the ball on scheduling me. if I could leave a lower star rating I would.

The customer service has been good the last 3 years we've had them service our system…read more HOWEVER, when our air conditioner stopped working, we were told that we needed a whole new system ($10,000) and we also needed new ducts ($6,000). My system is less than 10 years old and is still under warranty. Something smelled fishy. Called in a 2nd opinion and got the repair done for $600. In this case, it appears that Acute tried to take advantage and tried to sell us something that we didn't need. If we hadn't gotten a 2nd opinion, we would have spent $16,000 on something that could be fixed for $600. My trust in Acute is gone.

Chris, Tony, and Doug did an outstanding job replacing my 2 HVAC units. They called to confirm,…read morewere on time , and cleaned up after installation. The guys were very professional and explained the new units operation. I highly recommend

Carolina Air Care advertises being in existence for 20 years, and we have been a customer for 11 of…read morethose years. We are a retired couple with modest home heating/cooling requirements. In 2015, we purchased a new Lennox system (Merit 5 Ton 15 Seer Split Heat Pump) from Carolina Air Care. We contracted solely with Carolina Air Care for the system's annual maintenance. Within a few years a coil needed to be replaced, and while the unit was under manufacturer warranty, the labor for replacement was not, thus saddling us with a high repair bill. In 2024, within 9 years of purchase, the Lennox system then had such failure that it needed total replacement. We remained a Carolina Air Care customer (our mistake) and purchased a new Rheem system (5 ton 14.3 Seer 2 Split Heat Pump). Again, we contracted solely with Carolina Air Care for annual maintenance. In 2026, just 25 months after purchase, the compressor failed. Carolina Air Care estimated we would incur a several thousand dollar repair cost. To be clear, 2 new HVAC systems of different brands we purchased from Carolina Air Care over 11 years had multiple system failures and short lifespans. We don't have the technical expertise to ferret through the intricacies of the failures (e.g. manufacturing defect, subpar installation/maintenance, our usage pattern, or combinations). And we doubt that Carolina Air Care knows. But our unfortunate experience is that Carolina Air Care's business practice doesn't include it sharing responsibility, even with long-term customers. It took us 11 years to understand that. We have lost trust and moved on to another HVAC company.

I had to have a new heating/cooling unit. My home warranty company referred me to this company…read more Technicians are very professional. it take 3 visits to determine the situation and required repair. Then they had to wait from the warranty co for approval. Then we waited for the unit which the warranty company chose to purchase. All of this took weeks which was frustrating but I always found the staff of Action Air to be responsive. Sometimes it took a couple of contacts but they never took more than a couple of days to get back to us. When we were finally told the unit was in, we were able to schedule quickly and everything is fine. I did have to ask for my paperwork on the unit. They should provide that as soon as your repair is done. They would definitely be a company I would use again. Chastity and Alicia are very good at returning calls.

Woke to hot house, called Action heating & a/c, said they would be out in a few hours. They…read moreactually called and asked if they could come earlier as they were in the area. Within an hour we were getting our cool air back & they even explained to us what had happened, something like a flux capacitor, LOL & compressor & fan and that it is so hot. Then they gave us some great recommendations. Thanks to the guy, Nicki, on card? with the NYY hat on. Donna

I was in dire need of getting my AC fixed when I made an appointment with American Air Solutions…read more Chris actually called and came earlier than expected. I had already received two other quotes on a new HVAC system when Chris arrived. Not only did they beat the other two quotes, they met my financial terms and were able to install 3 days ahead of the others (that mattered). On top of that, Chris put a little bit of refrigerant in my unit so I wouldn't suffer through another (80+ degree) night. That is what I call above and beyond! Allison called from the office a few times to make sure everything was good & then with the follow up after installation. Frank was the lead in the installation and was an absolute jewel! Very professional, friendly & respectful which really made the whole ordeal bearable. I highly recommend American Air Solutions for anyone in need of service or installation...Great Team!

Chris was very friendly and informative. Cleaned dryer vent and cleaned up in under an hour. Will…read moredefinitely use again!

Called LIT Electric at 815pm on a Saturday night based on website information saying they provided…read more24 hour emergency electrician services. Confirmed this when I spoke to someone on the phone. Briefly explained my situation (no power to my well pump/AC) and the man I spoke to said he could help - he asked me to text him my address and he would "head out my way". I texted my address (which he received/read the text at 830pm) but he never showed up. I tried calling him twice- calls went to voicemail as he quit answering his phone. Very unprofessional and clearly not reliable. Wish I could give negative stats....

Ryan was early for the appointment. Fans were installed. Very pleased with the work!! I have found…read morean electrician that can be trusted and reliable!!!

I had an amazing experience! I had been scammed by another company recently and am in the process…read moreof dealing with that. I called Turner on Monday 12/15 and TJ came by 10 min later to do very thorough and free inspection. There was no pressure at all to sell. They wrote me a very fair quote and left to let me decide on what to do. I had a few companies that were recommended to me to look into but my intuition said to call these guys back! They came out on Wed 12/17. They had a HUGE job to do. The previous tech from another company (Comfort Zone HVAC) a disaster. TJ, his incredible wife and the lovely Karina had their work cut out! They got it all cleaned up and the outside unit installed before 4 pm! Karina was a sweetheart who took pride in making sure my house was cleaned, floors were swept up and all mess gone before they left! She even made sure to remind TJ to clean my floors and vaccume the next day. I appreciate that!! TJ and his wife whom I just can't recall her name were so refreshing! Very friendly, professional, and optimistic! They were a real pleasure to be around and talk to! The next day TJ came by with another man I can not recall his name unfortunately, but he was super pleasent as well. Between the two of them they got everything up and running by 1:30. I was shocked. They ran into a few more surprises the previous tech had left behind but they were able to rectify them no problem. TJ even cleaned my filter grates. One thing I really noticed was wven though it was clear I had been scammed and the previous business did such a bad job..TJ and his crew kept it so professional and did not bash the guy. That is class!! I had been without a working HVAC sysytem since July 27th and had been dealing with a nightmare situation. To have this situation FINALLY be resolved is a blessing and a HUGE relief! You can't go wrong with these guys they really are amazing they even registered my warranty for me!

I would recommend Turner Heating and Air for your HVAC needs. After finding them for issues with my…read moreold unit, I eventually had to replace it. TJ helped us find the right heat pump and size for our home. We have been very happy with it. When the other one goes out we will definitely use Turner Heating and Cooling when the time comes.

Showed up at my house within the hour of my call for an emergent plumbing need. Was given a very…read morereasonable quote. Once the job was finished, there were no hidden charges, it was exactly the quoted cost. The job was done correctly and timely. Jay was professional, seemed to care about our plumbing need and trustworthy. If needed will use again.