nothing to do with HVAC at all. I was at a Publix and like a dummy locked my car door and shut it behind me while my car was running. A nice guy named Josh I believe was super helpful in helping me getting my car unlocked. As a former HVAC installer & Technician of 2 years for both sides. I can say randomly helping a stranger goes a long way in my eyes. If you can help a complete stranger then the work ethic must be pretty damn good as well. Thank you a ton Josh... I hope I'm getting your name right I can't remember what I had for breakfast this morning. But that aside, I work for the state with water treatment and distribution. if we ever have any issues I'm going to tell my boss to call ALL STAR! Also, I will specifically ask for Josh. again hoping I got that name right. been hit in the face with burning refrigerant too many times on a compressor change out. read more

Ron and son did a fantastic job getting heat back on. They explained process and had no problem with us asking a lot of questions and watching them work. Used the service before for my AC and again they came through. read more

Two story home both duct work units replaced. Was shocked when only a short area of carpet was covered before work leaving the rest of staircase and foyer uncovered. Yes vacuumed when done inside but was disrespectful in not covering fully. Never had a company not cover up. Then next day crawlspace work was done no tarp was placed on patio for all the tear out and replace work done and carried down the walkway to the trucks . they picked up the big stuff of course but did not use a nail magnet roller or broom or outdoor vaccum anywhere leaving slivers of trash insulating and several rusty nails. Lawn was mowed day before work so afterwords when mowing saw tire ruts and dam felt them where they cut across my lawn . there was plenty of parking areas without them being disrespectful to my lawn. We may live in a rural property but we deserve better from a big company. Now we have lawn ruts to fill in next winter. read more

Ostyn came to service our HVAC the very next day after I called him, he called first then he and another tech checked our units, replaced a capacitor and set us up for a 2 year service contract. He was friendly and helpful answering all my questions. Will recommend read more

Ron came out for an AC repair. Quoted $4,800. For a new compressor. When it was pointed out that the AC was since under warranty he left saying he would check into it. When I didn't hear back I ca!!ed the company just to be told they wouldn't do the work. I guess it wasn't worth their time! read more

Showed up on a Saturday to diagnose, create a plan for replacement and set the install date for Monday morning. Arrived promptly and proceeded to remove the old system. New system installed and operational same day. Very professional and courteous crew. Removed all debris from the old system. I now have a system that is quiet and really cools. Thanks read more

Late Saturday night my air went out. I had no idea what I was going to do....I mean it's the weekend- would anyone be available to come out and if so, it definitely would be pricey, right? WRONG!!!! I called All Star and spoke to Ron. He said he could be out in a couple of hours. This was on Sunday!!!! I COULD NOT BELIEVE IT BUT WAIT.....THE COST????? Not only was he willing to come out and literally save us from heat exhaustion on a Sunday but he did it for a great price!!!!! If that wasn't enough, he had to deal with the on and off rain we had going on. HE WENT ABOVE AND BEYOND!!!! I can't thank you enough from myself and everyone in my family!!! I WILL BE USING ALL STAR FOR ALL MY HEATING AND AIR CONDITIONING NEEDS FOR ANYTHING THAT MAY COME UP IN THE FUTURE. IF I COULD, I WOULD GIVE MORE THAN 5 STARS!!!!!! read more

Our a/c went out naturally on a Friday afternoon during the 102 degree weeks. I had the service of All Star about 8 yrs ago and remember how helpful they were then. It took a little memory work to locate their # but so glad I did. Speaking with the answering service , she was very professional and thorough. The owner came out on a Saturday and was able to temporary get us cooled, even offered to come back Sunday if needed. They explained in detailed what happened and what needed to be fixed, and gave options so we could make an informed decision. Monday when the crew was here ( approx 7hrs) all work was done , they cleaned up behind themselves and was not loud or anything. I would definitely recommend Ron and his Summerville crew to everyone. read more

I have used this company several times. 11/ 29/16 had compressor and blown sprocket (tech's words not mine for 987$). I was told yesterday 1/15/18 that I needed a compressor, condenser motor and fried wires repaired. 2,317 dollars for compressor alone another 2,300 to replace condenser motor, or 5,459 for new system (6yr old system). I politely paid the 70 service charge. This took place and 9:30am I called another Heating and air company they came by at 11am and was informed that I needed a new compressor (10 yr warranty) and it would cost 1043 to fix the problem. I have heat today. My question is how could this be? read more

I choose to never use this company for an estimate again. I utilized a different company and received the information I needed.

I would NOT recommend this company unless you want RON to take your money and run! $450 later the problem with my unit was not resolved. Four hours later I called RON and he gave me his song and dance I'm sure he gives everyone. Next morning had to call another company and they were able to not only fix my problem but discredit EVERYTHING RON claimed he did for $450! The freon RON charged a disabled women on oxygen as myself only had five pounds in it when new AC company checked it and the unit had not been turned back on from RON'S visit because it wasn't doing me any good to run it anyways. I called RON to talk to him about this matter and as any so called professional person as himself.......hung up on me. Way to go RON! In general if you do use this company don't let RON service your needs! read more

Ron called me back promptly on a Sunday Morning. He stated he could not get to me until about 6pm. I was ecstatic someone would come on a Sunday. After 3 hours, 2pm, Austin called and said he was on the way. he looked and troubleshooter a 20 year old unit and came to a quick conclusion of having to replace the unit. They came out today and I have AC! Wow! Austin knows his stuff and his crew worked very diligently to get me some AC! Thank you!!!! read more

Ron flat-out lied to me on three separate occasions. On the day he promised to have my Goodman unit repaired by noon, I called him at 12:30 to see when he was coming (I had taken a day off work to be home to meet him). He said I had told him the day before to "hold off" on the work, so he had other work scheduled and could not come. This on the coldest day of the year. Piece of shit - do not trust them. read more

Worse experience ever. Called to setup appointment when air conditioner stopped. While on the phone with owner, air conditioner mysteriously started working again. I told the owner, never mind it's working and he suggested to have someone look at it anyways. Since, I'm a repeat customer, it wouldn't cost anything to have them look at it. At the time of the appointment, no one showed. I called the office and they said he would call me shortly. About an hour went by before hearing from the technician. He said he would be about 30 mins. After an hour, he finally arrived. He needed to stop and have lunch. I guess my time doesn't mean anything to them. After looking at it for about 30 mins, he told me that he can't find anything wrong but the unit is really old and should be replaced. After telling him repeatedly that I wasn't going to replace something just because it was old, he wrote me up a receipt for $98. $98 to look at a working AC and telling me to replace it. I called the owner to complain and he proceeded to tell me that $98 is a good deal to have someone look at your AC. Not when I was told it wouldn't cost anything!! He must have called the technician to reduce the price because the technician came back and said it would be $48. By this time, I was ready to pay $48 just to have him leave. Today I noticed that $98 was taken from my account. I will never use them again!! Useless!! read more