Very nice work ethics . Love the doctor very thorough and detailed explanation, I recommend her to…read moreanyone who is looking for a new doctor

I would not grade them all of for their front office staff services was horrible and extremely,…read moredenying me services trying to extort money from me to to "pay in cash" (when my insurance covers all of of my medical fees (which we discussed over the phone 2 months prior and I emailed their offices the front and back side of my insurance care who referred me to them on their networking doctors referral list), 100% with no co-pay), lying about not taking my insurance when I called 2 months prior to me office visit and I also emailed them my insurance card and referral letters and they set up my initial doctors RA appointment over the phone. The staff was very pleasant, professional and extended me every courtesy. When I showed up 1/2 hour (as I am always early for any appointment as a habit) early for my 2:30 pm appointment. When I arrived, the staff immediately gave my dirty looks as if I was not supposed to be there and looked at me as if I had 1,000 heads with a look of disgust on their faces too. The 2 females at the front desk, laughed at me as I announced my first and last name, spelling my first and last name out to the staff as a professional courtesy and time I was scheduled at this appointment, they kept starring at me as if I had 1,000 heads. The staff made me feel very unsafe and totally unwelcomed by them. They were very racist in their nasty looks, limited hostile conversation, not friendly towards me, making rude sound affects, sneekering at me once I walked into their offices and I introduced myself in and greeting the staff which were nasty, rude and unprofessional staff. The one girl took my ID, sent it, and walked to the front door instead of letting me hand her my insurance card at the front desk where she was sitting. All the time, she was sneering at me as she stood behind the office door, knowing I could see her while standing at the front window. She continued to laugh and point at the other girl seated at the desk, they both snickered at me for reasons I later discovered. Then 2 seconds later, a girl opened the office door and said to me, "We don't take your insurance." I told her I called two months ago, and spoke with this office. This office clearly and specifically stated they did take my insurance, and you are on my insurance company's doctor referral 31 page list. This office staff continued to laugh at me and look at the other girl. Who continued to laugh at me too. I could clearly see it was racism because when we were chatting on the telephone, the staff was very professional and friendly, almost graciously so. Unfortunately, when I showed up for my doctor's appointment, the staff was aggressive, hostile, almost belligerent, confrontational, and combative toward me, as if they wanted me to engage in an argument with them. Two staff members in this office blatantly denied me medical R.A. services. They did not offer me any form to complete as a new patient and rushed me out of the office, glaring at me the entire time. As I was walking out (and there is so much more to this story, but I am too irritated typing about this racism to give more detailed accounts of the racism I experienced), I was being a disabled senior, grandmother of 7, and mother of 2 adult married sons. I have never experienced this type of racism with any of my past or present doctors as I have with this staff's horrible, barbaric, hostile, rude, and unprofessional racist acts. As I opened the door to leave, the girl at the front desk leaned out and yelled at me: "The doctor can see you if you pay in cash ONLY for all of your visits..."

I've been to many family doctors in my life and Doctor Khudatyan is by far the best. Easy…read moreappointment setting, friendly and accommodating staff. He has a wonderful demeanor about him and has always been willing to go the extra mile to find solutions for any health problems I've had! I recommend to anyone of all ages!

I changed few doctors before I found Dr. Khudatyan. Finally I found a doctor who I am completely…read moresatisfied and happy. Dr. Khudatyan is real professional and caring and on top of that he is real gentleman and very educated human being. And I have to mention his front desk ladies Angela and Arevik. Both of them are very friendly and welcoming. Most of the time I deal with Arevik. This lady makes you feel home when you get to the office. She is very friendly and responsive with customers. I was amazed that she remembers most of the patients names and always makes them feel special! Thank you very much and keep up great work!

I just saw this medical provider this afternoon as a referral from my primary care physician. If…read moreonly I could give zero stars... He greeted me cordially when he walked into the room. But a minute later, everything turned into a nightmare. He asked me about my MRI results on the left knee (but I was there for my shoulder pain) which I did not have. He also asked who was my orthopedist. As I rushed to arrive to this last minute appointment (someone cancelled and I was given this time slot), and parking was scarce, I was not able to respond right away. When I tried to speak to answer his question, he told me that I was rude and he was still speaking. All I can hear out of his mouth was that I was rude (and remember this is the first time I met him and there is no reason to be rude) and that my tone of voice was not acceptable to him. Maybe he has hearing problems but I definitely was not rude. I had to listen to him "scolding" me because I should have used Notes in my iPhone like he does for his mother so that I can answer questions right away when I visit a doctor. Once he stopped, I asked if he was done so I could speak. He again reprimanded me and said why would I ask if he was done. At that point, I firmly told him I was going to give him my patient history, but he was going on and on about how I did not know who my orthopedist was and what were the results of the MRI of the knee. I told him I knew the results but he would not allow me to speak. He was almost yelling at me for not knowing the answers to his questions. It was a horrible experience! After I told him, I did not come for my knee but for my shoulders, he calmed down. Then a couple of minutes later, he went back to the tone of voice accusations and how he thought I was being rude and I told him to stop so we can move on. He calmed down again and began addressing the primary purpose of my initial visit. It was very unnerving. Unprofessional and very rude. I was so upset the entire time but held back and waited for the consulation to finish. The assistant Esperanza asked me to stay so she could take a second reading of my blood pressure but it came out higher because this medical provider upset me the entire time. There is no excuse for this type of behavior. He has an ethical duty and responsibility to his patients and should treat them with respect and allow them to speak and provide some history, especially for a first visit. Needless to say, I did not accept any of his recommendations. I cannot trust and allow a medical provider to be demeaning to his patients and demanding to follow his remedy that he uses on his own mother. My husband has a future first time appointment with this man and he is cancelling it. Respect, responsibility, and finesse are definitely lacking. He needs to take a chill pill.

This review is not based on the health care I received but rather my interaction (or lack of) with…read morethe office's front office staff. I called for the first time to request an appointment. As of now I've been on hold twenty eight minutes. The recorded message keeps assuring me that my call is very important to them but if that were true they'd have an additional receptionist answering phone calls. Update: thirty four minutes and I'm just going to hang up now. What if I actually needed something and this doctor was my health care professional? This is totally unacceptable.

I have been seeing doctors at Comprehensive Spine for several years now at all of their locations…read more I had a SI joint fusion and continue to receive pain management injections on going. Everyone is very nice and extremely helpful. Highly recommend.

I can't speak to what it's like to actually be a patient because the call-center does not have the…read moreinformation that I need. They referred me to the front desk at the office who doesn't return calls. I had an appointment scheduled, but was told after three weeks by someone in a call center somewhere, who admitted she wouldn't have the most accurate information, that they only work on the back and not other areas of pain. I was referred by my spine doctor, but he knows that my whole body is in pain so he wouldn't have referred me to someone just for the back. If you do manage to get through to the office, they don't answer the phones. It just rings and rings and goes to voicemail. I've read through many of the reviews on here, and that seems to be the general consensus. As someone who worked in a medical office at the front desk, I know that if they are not answering the phones and reflecting good customer service, that gives me a bad feeling about what my experience will be once I get there which at this point maybe never because I am not booking an appointment until I know if he treats my issues. The fact that I can't get an answer like that from the people at the call center, reflects poorly on the company.

I have been a patient at Facey for years and before that had a physician who had a very busy…read morecalendar; it was difficult to get an appointment with her so Facey was my other insurance coverage option. This review is solely based on my experience with my Facey physician and the staff. I am happy to say that my primary care provider, Dr. Shirvanian listens and for me, that's a very important thing and something I look for when I choose a physician. She sits and spends time with me during my appointment. She asks questions, answers my questions, and offers thoughtful and helpful advice - she genuinely cares. Her nurse, is just as caring and pleasant. Other thoughts about my experience: - Provide a list of your meds if you're a new patient. - Front office reception and in-house lab are staffed with friendly, ready-to-help professionals. (They really ARE nice.) - Parking is NOT validated and is expensive; look for street parking if you have time to spare. - Online access to your records (not sure if it's ALL records) through MyChart, so you'll see your lab results, medications, have the capability to message your physician, etc. **A quick note about messaging through MyChart. There is now a longer response time, of which I, personally, was not informed. I'm still trying to find out what happened. I took one star off for that. - Finally, try your best to be kind.

Used to be a great practice. Management is ruining it to make extra money. They fired much of the…read morestaff and replaced them with poorly trained call center personnel. They will give you bad medical advice, which is illegal. But don't worry, you won't be able to reach them because it will take hours for the phone to go through. They also started running commercials for medical scams in the waiting room on large televisions. Find somewhere else.

Great doctor and office staff. I was there early and hardly had any wait time. Dr. Kesavalu…read morespecializes in rheumatology. The Dr takes his time doesn't rush you, he listens and sincerely feels like he cares. I would highly recommend seeing him if you need a doctor that specializes in his field.

Dr. Ramesh Kesavalu is a wonderful rheumatologist. He takes the time to talk with and listen to me…read morebefore he examines me in his treatment for my psoriatic arthritis. He is pleasant, calm, supportive, and optimistic. My psoriatic arthritis is 99% under control, which is to say practically invisible. He discusses the latest research with me about all related aspects of my health. He is a gem. Ruvi, his medical assistant, is sweet and also very good at what she does. She is a wizard when dealing with the insurance and pharmaceutical companies, and will do whatever she can to squeeze me in if I have an issue that requires a sooner appointment. When I have a snag with the insurance, the pharmacy, or the medicine manufacturer, Ruvi jumps in and the problem is solved!

Dr. La is simply the best. He was able to quickly diagnoise me with Fibro and CFS. I'm on medicine…read moreto help control symptoms. I would follow Dr. La anywhere his practice goes, lucky for me he is just around the corner.

Run don't walk from this office! I called to schedule a visit from a referral from my Medical…read moregroup, was placed on hold for over 30 minutes everytime I called back. Finally I was told appointments would be in 6 months! I am filing a complaint as I type! This is ridiculous

This is a top shelf doctor. He is tops on his field and came highly recommended. I only saw him…read moretwice but I had the best of care but this man, people, is the best. The 2nd time I was there I happened mentioned that it took me an hour and a half to get to his office from my home and the ride was painful. He immediately referred me to another super dr. closer to my home and said this was my last visit. I adore this doctor but so happy not to make that long trip. How many doctors do you know that would do that. Dr. Kesavalus, you are one of the best and the doctor you referred me to in Burbank, Dr. Greta D'Sousza is too. I'm writing a separate view for her so do look for it. Thank you again Dr. Ranesh. Brenda S. Former very satisfied patient.

I had a great experience with this office, they were very quick, professional, knowledgeable. They…read moretook time to listen to all my concerns. I highly recommend all the providers.

Fantastic experience, the staff was friendly, knowledgeable, and made me feel completely…read morecomfortable. The spa was clean, relaxing, and very professional. I'm so happy with my results and will definitely be coming back. Highly recommend this med spa to anyone looking for quality care!