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    Aram G.

    Thank you Mitchell for choosing our practice!

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    Review Highlights - Primary Care MD

    Gabrielyan is very knowledgeable and helped me understand my results and wanted to follow up with me in 2 weeks to check up on my symptoms.

    Mentioned in 9 reviews

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    LibertyMed Health Group - Interior

    LibertyMed Health Group

    4.7(54 reviews)
    1.1 mi

    I had a 5-Star experience on my first visit at LibertyMed Health Group…read more The Appointment process was easy and the staff followed up with reminders via text messages. On my initial visit the front desk staff checked me in quickly and provided the required paperwork. The facility and examination rooms are clean, modern and up to date. I was seen on time by a very professional medical staff and I was impressed by each and every person I interacted with. It was a pleasure to be taken care of in such a professional manner and I highly recommend this medical group.

    Dr. Babakhanians seems nice enough that is if you ever get chance to interact with him. Both my…read morehusband and I are medical professionals ourselves so we try to be as low maintenance as possible being we know how busy it can get. So was very disappointed when simple, basic standards of care were not met on several occasions by his rude office staff. 9 out of 10 times you will be placed on hold when calling, not even a friendly voice asking if they can put you on hold, just sound of someone picking up and then sending you to hold music. Was literally on hold for 23 minutes with no live person attempting to check in. Another issue was labs, bloodwork. They will always try to get you to have them drawn in office to make more money and convenient for them. If you draw outside at different lab due to your ins, then you can forget about getting the results from them. I had to keep calling week after week to remind and follow up. Never did I get call back from Dr, instead they made me make an appointment to come in and see the doctor after weeks of waiting just to tell me that all was normal?! Then on separate visit I waited over an hour to be called Back in when I had an appointment. Never made a fuss, understood things happen. What's not right is the double standard when I was a little late to my appointment due to an emergency. Was nowhere near an hour late like they've kept me waiting on numerous occasions. Yet they will automatically turn you away if you're 16 min late and reschedule you 3 weeks away. No empathy shown, no medical questions asked to see why you even need to see the Dr, or what it took for the patient to get there. Asked if the Dr or NP can see in between other patients or wait to see if someone didn't show, and even that wasn't allowed. The receptionist refused to even ask or relay message to Dr. Stated they were "busy" and started offering dates minimum 3 weeks away! Have never witnessed such callous actions from a medical office. Basic, simple standards of care we should expect from our providers are; -getting thru to a live person without first being on hold for 22 minutes -a Dr who cares, remembers you and follows up on your lab work instead of you having to chase down results yourself. - Being able to leave a message for your doctor and get a call back. -an office staff that treats you like a patient vs a number or inconvenience. Really wanted to like this place and Dr, but the negative experiences have much outweighed any positives. Not that they care, but my husband and I will be looking for new provider. As medical professionals we DO NOT recommend this place.

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    LibertyMed Health Group - Placed on hold for 23 minutes without any live person checking in. Never have felt so disregarded as a patient

    Placed on hold for 23 minutes without any live person checking in. Never have felt so disregarded as a patient

    LibertyMed Health Group - Beautiful front desk area in their new office!

    Beautiful front desk area in their new office!

    LibertyMed Health Group - Lobby

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    Primary Care MD - internalmed - Updated July 2026

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