The payment for the damaged caused to my vehicle was received and although it took…read morea month it did come through. This damage caused during the wash cycle was not due to Tidal Wave equipment but a foreign object from the pickup up truck in front of our vehicle. The wash staff did an excellent job helping me with my damage claim.

I took my car to the car wash on Emily Drive Aug 2 and it tore my passenger side mirror off. They…read moretook pictures and had me get 2 estimates. I did as they asked. Today Aug 18 they call me and tell me that they will not be replacing my mirror because of scratches on the mirror and it looked like there had been previous damage. I've had my car for 8 years and never had anything done to the mirror or any damage to it. I bought it used and I cant help previous damage. I went in with a full and functioning mirror and came out with it hanging down the side of my car. In my book they should have to replace the mirror. I will never go there again and I may just start picketing them to spread the word about there service.

some employees are very nice but others are literally the rudest employees i've ever seen. i also…read morewitnessed someone named john who i was told is the "manager" selling pills to the lower level employees RIGHT IN FRONT OF MY EYES. normally i wouldn't say anything, because i know low-wage jobs can be rough, but this man was not only selling drugs, he was extremely rude! please do not come to this location.

This place used to be my number one go to for getting a car wash and we went frequently. Sometime…read morein the last 6 to 9 months they changed their pricing structure and now it's like $20-$30 for a single car wash. Absolutely ridiculous. They went to a monthly pay structure. Glad a new car wash is opening up in Granville in the future.

Used the debit card option to wash my truck. The machine said 4 dollars used when I hit the stop…read morebutton. I just checked my bank statement and 10 dollars was pulled out. And of course The phone number provided is out of service

Very poor water pressure and never enough soap or pre-cleaner. $2.00 just to start and then wait 20…read moreseconds for soap to appear. Poor maintenance at this car wash.

scammers!!! watch your statements. i have stopped payments to them multiple times and they run them…read morethrough as one-time charges the next month. even after acknowledging and returning the payments the previous month. they continue to charge you. ive been fighting with this since august 2025!!!! avoid avoid avoid.

I was just going through town and I found these guys . I talked to Scott and told him I was just…read moreneeding an exterior wash and to get all the bugs off . He and his team did a great job on the car and if I'm going through town again I will definitely stop by again .

The equipment is always broken, the two pre wash people only give a half hearted attempt at…read morecleaning. I've never been able to talk to a human about my concerns, just chat.

Horrible. Don't waste your money. Paid $24 for the ultimate shine. Made a point to ask the…read moreattendant about the bugs on the windshield. He said that he would take care of it. Just a half hearted effort with a long handled brush. Bugs still there as if it was not touched at all. What a waste. You'd expect for $24 you'd get a clean windshield. Next time I'll go to gas station and clean the windshield myself and go to a different car wash and spend about 1/2 the amount.