I love Kevin's automotive. Usually quick and effecient!! I learned of his shop while in RG. And I…read moreuse them for my vehicle and never had a problem with them.

Poor management, tried to make a appointment to have a new catalytic converter installed on my…read moretruck, Ron the exhaust expert would not return my call to set up an appointment, talked with Kevin he ask if I could bring the truck in on tuesday so Ron could take a look and make mesurements. No big deal right!, wrong, when I arrived on tuesday the nice lady at the front desk knew nothing about my truck. We went looking for Kevin found him engaged in casual conversation with a friend, we stood there for a full minute or more wait for him to aknowledge our presence. I took this time to look around the grage, two guys who I guess were his mechanics were not working on anything at the time, they were just standing around and talking. Then I realised that Kevin was not going to pause his conversation to ask me or the lady from the front desk if he could help us, he acted like he had all the time in the world, I didnot. What a waste of time and gas for me, a 40 mile round trip all wasted because Kevin could not just make a appointment and keep it, it all comes down to a lack of customer care, poor management and scheduling. If this is how Kevins Auto is managed and how their customer`s are treated, why would anyone trust them with their vehicle?

Ifyou need auto body work, even for a luxury auto, you cannot do better than Collision Restoration…read morein Fairfield, NJ. Excellent work, great customer service and very fair prices. I had the misfortune of having 2 front end collisions in less than 2 years. Similar damage in both cases. 1st one I took to a Tesla certified body shop in Westchester. 2nd one I took to Collision Restoration, who did a better job than the 1st one at a substantially lower price. I highly recommend Collision Restoration.

car came back severely damaged and with the window down and the keys missing and items inside my…read morevehicle were also missing. I have a video of him tearing up my front bumper while he was unloading it. guy wouldn't let me get my anxiety medicine or my antibiotics he doesn't do business before 8...... unless you have a car needing towed. then he will get up and do business. told him it was a medical emergency and everything

Robert Cates was AMAZING!!! Could not ask for a nicer tow guy. Very considerate, nice and willing…read moreto help us in anyway he could.

Speed of completion was poor. Difficult to get to the Service department on the phone-they don't…read moreanswer! "Fixed" things to raise the price of the repair. Started talking poorly of me as I walked out having paid already. Own your responsibility! Extremely unprofessional all around.

Every time I want to pull in to look at vehicles, some high pressure salesman rushes out to…read moreinterrupt me and not allow me to even look at the inventory without jumping down my throat. It turns me off about the whole experience. Not to mention wasted 30 minutes of time trying to reel me in after I've said I'm not interested and need to leave.

I was waiting on a part that took a while to get. They were having a lot of trouble getting the…read morepart off the vehicle. Even though it was very crowded the front desk clerk kept me informed on the progress that was taking place. I felt they really cared about me and afterwards they gave me a discount for waiting so long. If I ever need another part Berry and Sons will be the first place I go even though it is a little out of my way it would be worth it for me just for the great customer service.

I called another transmission service place first in PB. The other place wasn't interested in…read morehelping me out. I called and the guys at Quality Tech Transmission got me right in for diagnosis. They had me in and out with parts ordered in about 30 minutes. Gave me extra fluid to help hold me over until the next day. I brought me truck back the next day. The parts didn't all come in and I had a BAD leak!!! The guys took parts from a few different packages, and worked to fix my problem. In my opinion they went over to get me fixed and down the road. And they did fix my problem. The price was very reasonable and service was fantastic!! Guys and Gals don't mess with people who don't care if you have a problem or not. Call the guys at Quality Tech Transmission. They will take care of you!!

The price was reasonable but 3 trips was too much. The first trip we told them we were loosing…read moretransmission fluid. They couldn't find a leak so they told us to keep an eye on it. If we continue to loose it, bring it back. Second trip, still loosing fluid. They found out it was leaking into the transfer case. Replaced the seal and charged a reasonable price. Got it home and the fluid was low. I figured they just may have not got it filled up all the way. I filled it. A week later we were still loosing fluid. When we took it back, Gary acted as though we were bothering him because we were still loosing fluid. Lo and behold, they damaged the seal when replacing it and it was still leaking. They fixed it and didn't charge us...of course they didn't apologize for our inconvenience of having to bring it back the 3rd time. Brian was great to deal with but Gary was a real grump (to put it nicely). With his attitude, I'm surprised they are still in business. We won't go back!

Garry Wright and Connie are amazing to work with. They took care of me on 3 cars now. 1st car was…read morefor the wife. Needed a van for our family. 2nd car was for me. 3 weeks after having it I crashed it. Call Garry after work hours he answered and was able to get me in to another one. Connie know the situation she had everything done right for me. Thank you all so much. #crash

My air conditioner was blowing warm air. Took it in on 6/12/19 and left it for two hours. Picked it…read moreup, paid $152.83 and was told it was working great. Headed home, still blowing warm air. Wife called and was told to bring it back 6/17/19. Took it in and after 3 hours, they called me and said we got it this time. Picked it up, paid $248.82 and it was still blowing warm air. This time I did not ask for an appointment just drove in and asked to see the service manager. He looked at it for about 15 minutes and said well, you need a complete new unit and that will be another $675.00. Big red flag to me. Went to another dealer and found out I had a $129.00 line leaking. I would not recommend using this service department.

The service department is the best! While out of town, the starter went bad in my Tahoe. Not only…read morewould my wife be stranded at home without a car, I would not be able to get home from the airport. When the service rep was told this, they said they had the starter in stock, had made the repair in less than 8 hours. A huge source of stress was lifted. They took care of us, and now a customer for life. I can't say enough good things about Baldwin Chevy.

Garry was awesome. This man needs a raise. He was able to get us in what we needed and a better…read moreprice than the big city. Thank you so much and we will be back for my next car. Keep up the great work!