I had a concern about sunken floor and researched google and M&M flooring come up for subfloor repairing, called and Mike came out to assess the floor, i told him I'm also getting bids from foundation company to do retrofit, instead of he up sell his service, he assured me that space between my pier is okay and the joist is in good shape, that whoever ends up doing some ground work can easily reinforce the area. And there is nothing wrong with my floor. I've gone through so many contractors who adds unnecessary work, it was refreshing to hear from him that the issue can be easily fixable. Mike is such nice, knowledgeable guy whom I can definitely trust, Mike, next time I'll need refinishing on my floor, which told me I still have good 10 plus years ahead, you will be first one to conctacted to! Thanks!! read more

Ultimately any review should address the satisfaction with the final product and we are totally happy with our new kitchen floor. Mike was professional and successfully navigated some unforeseen sub flooring issues and material delivery delays. In the end we got what we wanted at the price quoted and are extremely pleased. read more

Mike and his team were great, from measuring to picking out the carpeting to having it installed was all done promptly, on time, and always professional. I would recommend M & M to anyone who needs flooring work done. read more

Mike was so accommodating and knowledgeable when helping me with my kitchen floor. The instillation was quick and efficient and the end result was better than I could imagine! The attention to detail made such a difference. I can't thank you enough! Highly recommended! read more

Mike and his team (shout out to Nick!) did a wonderful job - installing new sub flooring and hard wood flooring after we had some water damage. He managed to find hard wood flooring that came super close to our existing flooring and was great with communication and follow up. Super nice people and looking forward to our next (carpeting) project with them! read more

Mark does a great job...our carpeting is perfect and his crew got the job done in a timely manner. Price was competitive too. Not waste your time on the big outfits like Depot or Loews..go to M and M in Burbank. read more

I have just suffered a terrible experience of customer service and lack of professionalism from M&M Custom Flooring, which I want to share. I just purchased a new house and needed to remove a fireplace, which would leave a big gap in the flooring. I consulted with Mike before demolition began. I wanted to begin the process early to be sure there would be no delay in getting the work completed asap. Mike came to see the project on Nov. 4 before the fireplace's removal. At Mike's request, on Nov 6, I texted photos of the big hole after the demolition. By Nov. 16 I got tired of waiting and called to find out when he could do the work. He came to look at the floor on Nov. 17 and said he would order the materials and that he hoped to start by the end of that week or in the following week. Again I waited and heard nothing. On Nov. 30 and Dec. 1 I called M&M and was told by staff that the crew was busy. So I waited again. Finally on Dec. 9, I called and was told by staff the flooring was back ordered until February 2021. Later, Mike called and said he just learned of this lengthy waiting time today, Dec. 9. He said he had previously been burned by purchasing flooring for customers who changed their minds--which I understood to mean that he failed to order the flooring during this entire time of Covid back orders and delays. During this entire process, they NEVER once initiated a telephone call to update me regarding the status. I have had a gaping hole in my floor for a month, and now I am stuck with this hole until February. read more

I would absolutely hire Mike again for any flooring needs! He and Casey were responsive, kind, and informative throughout the process of redoing my master bedroom flooring, and his prices are fair. Mike and his installers even promptly returned to my home after finishing the job to add a few other touches. I am totally in love with my new wood floors! read more

Mike at M&M has done several jobs at our house over the years. We were really happy with carpeting, hard wood floor restoration as well as ceiling and floor moulding. I can't believe we waited so long to finally to install laminate in the kitchen and laundry room. The painted moulding matches my cabinets perfectly and looks great. The appliances were moved out of the way and replaced without any problems. Thanks so much! read more

This was a great experience and a wonderful product carpet and floors came out great it is hard to find a contractor that is on time and does good work thanks M&M flooring read more

M&M Custom Flooring - Flooring Near Me - Burbank, California

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Mike is the real deal - incredibly knowledgable and with tons of integrity. When we bought our condo, the one thing that we needed to deal with right away was some horrible 70s-era carpet in terrible condition. Mike immediately put us at ease - he found the perfect laminate to match some existing hardwood floors, patiently helped us pick out carpeting, and then absolutely went above and beyond to deliver incredible service and value at every turn. And in the end result, we couldn't possibly be happier. Simply put, M&M Custom Flooring was the best decision we've made as homeowners. Already thinking ahead to the next job we can have them do. Thanks, Mike! read more

My fiancé and I just had our floors refinished and we could not be any happier!! Other than M&M we received two estimates from other contractors and M&M was definitely the best. Mike was able to answer all of our questions regarding the work. Definitely the best in customer service! Mike recommended improvements to our floors that the other contractors didn't think of. With 1950s hardwood floors comes creaking but the hallway was the worst area. The area felt very bouncy and creaked so loud! Mike came up with the idea of replacing the hardwood in the hallway. After installing the new floors and refinishing the rest of the house you cannot tell that the floors in the hallway look different at all. Oh and the creaking in the hallway is basically gone. He also suggested replacing the thresholds in both bathrooms as well as the fireplace since they were causing a trip hazard. The thresholds were flush with the ground and look great. After all the improvements were done, the floors look great. All gaps in between the floor board were filled. There was not any rough areas on the floor. Everything was smooth. They did a great job in disposing all of the debris and keeping the house clean. All the work was completed in as little as 4 days which was the exact time frame Mike stated during the estimate. Basically they did an excellent job in refinishing the floors. Don't look any further for refinishing floors because M&M is the best!! read more

We love our new kitchen floor! Mike was very professional with an eye for detail. His installers, Sean and Ralph were true craftsmen. We absolutely couldn't be happier with our experience with all of them. read more

M&M Custom Flooring - Our new completed floor. Love the classic pattern! - Flooring Near Me - Burbank, California

Mike and team were prompt, detailed, and produced great results. The finish work and transitions made our floors look much more expensive than what we paid. They were also able to accommodate my schedule. The crew is very friendly, clean, and organized. I highly recommend this team for price, quality, and customer satisfaction. read more

M&M Custom Flooring - Beautiful floors by M&M Custom Flooring. - Flooring Near Me - Burbank, California

M & M Custom Floors in Burbank are top notch. I just wanted to thank Mike and his crew from saving me from making a big mistake. I was going to buy some unseen wood flooring off the internet and try to find a local contractor to install it because I thought it was the only way to stay in my budget. After checking out M&M's amazing showroom I was dumbfounded with all the choices that fit financial my needs. Mike patiently walked me thru all the pros and cons of each type of wood flooring until we settled on a beautiful distressed high quality engineered floor. Installation services were awesome. The crew took great care on removing the old flooring, cleaning up and prepping for the new install. The flooring went down fast and I felt they really cared about making every detail come out perfect. Ask them to do your base moulding also because they are surgeons when it comes to making corners look right. All in All I would give M&M flooring an A+. As a matter of fact I had enough money left over to have them install carpets in the bedrooms. The carpets that Mike showed me were much better quality than what Lowe's was offering and the cost was comparable. When M & M advertises that they have been in the flooring business for 35 years I believe them because only truly experienced craftsmen can do what they do. Thanks again M&M Flooring Greg K read more

We found Mike (M&M Flooring) through Angie's List. We received five other flooring quotes and by far, Mike was the most educational, responsive, and professional. The night of our first appointment, not only was he on time -- he arrived 10 mins early. We had extremely uneven floors from the living room, dining room and into the kitchen (all on one level). We had parquet floors and engineered wood on the uneven floors and Mike could clearly see the problem. He educated my husband and I on what needed to be done and how he would correct the problem. He didn't employ scare tactics or overwhelm us with technical jargon. He honestly explained to us our options based on our budget. He was very prompt in providing an accurate and detailed quote -- not once, but twice, as we asked for a revised quote when we changed the nature of the job. Regarding our changing the nature of the job -- that came about because Mike was able to make suggestions that would help us cut costs and still achieve the results we were seeking without sacrificing much. We also emailed Mike photos of the type of wood flooring we had envisioned and he knew exactly what we wanted. By understanding our style and budget, at our second meeting Mike brought the exact style we wanted that was within our budget, and this made the selection process so easy! During the installation, Mike kept us informed about the process and specifically how many bags of Ardex he was using - since he was only charging the exact number of bags he used. He ended up several bags under budget. We have busy work schedules and could not be around for most of the installation, but we felt VERY comfortable about the progress Mike and his crew were making each day. We felt extremely confident that Mike and his workers were going to finish the job on time and do it right. It's so common for contractors to cut corners in order to meet a quoted deadline or budget (we know from other contractors we were using for other projects at the same time we were using Mike!). Mike, however, never jeopardized the craftsmanship over budget or time concerns -- he just knew what the job would require, communicated it accurately from the beginning and delivered. Mike also educated us on how to properly care for our floors. He provided us with floor protectors for the legs on our furniture pieces (at no extra cost) and even advised us on the type of vacuum cleaner we should purchase so that we could use a vacuum with rollers that would not damage the floor. In the end, we have BEAUTIFUL maple floors that we LOVE LOVE LOVE (and receive compliments on). Furthermore, the baseboards along the floors could not have turned out better -- they are a thing of beauty. We enjoyed the entire process and working with Mike. He made it so painless and easy. We felt so confident that he would take care of our floors and home - true respect. We have NEVER met a contractor like Mike. He's a professional in the truest sense of the word, and we look forward to using him again. read more

Carpeting is supposed to be an easy remodeling job. But in this case, many carpet installers were freaked out by our existing electric heated floor (which even Home Depot had installed carpet over the same heated floor 7 years ago), and refused to do the job. Mike didn't have experience with heated floors but didn't see a problem, and his customer service exceeded expectations. We didn't even have to shop for new carpeting. Mike found us the new carpeting after we gave him a swatch of our existing floor, which was old and pet-stained, and asked him to please find us something similar. He scheduled the measurements of the two rooms plus closet, did the measurements, provided the quote promptly, and then scheduled the installation. He was efficient, reliable, and pleasant. This is someone who respects your time. He calls if he's running late. He does what he says he'll do. When a problem arose because his installer discovered a leaky plumbing connection in the master closet from the master bathroom, it required delay in the project, but only a minor one. We got a plumber to stop the leak, and after the wall and floor dried out, Mike's carpet installer came back the next day to finish the closet carpeting. Mike then followed up with warranty and maintenence information. A great experience, 5 stars. Thanks, Mike! read more

From estimate to project completion I have actually enjoyed the home improvement project immensely. I found M&M custom flooring on Yelp. My home had five different types of flooring throughout the house including linoleum, two colors of carpet, and some type of vinyl tile. We have a two story condo that has water issues once in a while so it was important to find something that can handle the occasional misbehaving appliance. Daniel was very patient with me. I changed my mind a lot throughout the material choosing project. I wound up going with Paradigm waterproof luxury laminate in Muddy. I really like the straight off the side of a barn look. Not a cheap material but it addressed my concerns about preventing future water damage. We kept our stairs carpeted. We have a bannister that was missing one of the spindles. Daniel went above and beyond and replaced it for us. My stairs look fantastic and the padding underneath is so comfy to walk on. Only ran into one glitch. I liked the flooring so much that I wanted to run it through the kitchen and dining room. Had not planned on doing that originally and the product was on back order for a month. Not M&M's fault. M&M's installers Sean, Ryan, and Kyle are amazing people. They were always extremely punctual. They treated my house with a great deal of respect and made sure that they left our home as livable as possible at the end of the work day. They were conscientious about my 3 cats safety and making sure all demo material was disposed of quickly. I would recommend M&M custom flooring with confidence. I love my home again. read more

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Mike did a fantastic job at a reasonable price. I would highly recommend M&M. They went above and beyond the contracted work at no extra charge. Started right away and worked consistently until the job was finished. Made sure the job site was clean after the work was done. Good and accurate communication as well. read more

M & M Custom Flooring is a treasure! Mike and his brilliant team are experienced, adept, and extremely hard-working. On the ground, the flexibility and responsiveness to tasks which arise display responsiveness and flexibility, exceeding our expectations. The materials in the store are fun and extensive, allowing us to take a look at our choices up close. In short, the integrity and the team work at M & M Custom Flooring speak volumes about integrity and vitality, essential to high-quality service. This outfit is beyond measure! Thank you, Mike, Evelin, Ruby, and Nick, for our three brand new floors! read more

M&M did a great job refinishing the hardwood floors of our house as well as installing carpet in one room. Mike arrived on time for the estimate and was very cordial and easy-going. He went through the property and gave us his suggestions without being pushy. Mike answered all our questions regardless how inane they might have sounded. After we agreed to the type of work to be done, his estimate was reasonable, especially after i saw the floors when they were done. His team was very professional as well and fielded all our questions and concerns when they were working. The work was done in a reasonable time frame (3 days). When I noticed small things that might need repair, Mike came over and said no problem. His team fixed the adjustment (a minor one) a couple days later. Mike was also respectful of our request to take his shoes off after the carpet and floors were done. I would definitely recommend M&M to friends who want good quality work at a reasonable price. For reference, we had other companies come and estimate and some were quite unprofessional. I felt confident in my decision! The work was done in 3/2016. read more

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I had M & M refinish my original hickory flooring. Overall I'm happy they were neat and clean. There were a few faux pas caused by lack of attention to detail but Mike was a gem and stood by his work and remedied the problem. Thanks again for resolving the issue. read more

Great work! Daniel and his crew installed new laminate and carpet in my house. They took the time and effort in making sure the job was done right. The end results were better than I expected. Zach, Tony and Joe were hard/skilled workers and very considerate of my home. This is something you don't always come across. It is definitely worth using M&M knowing that they do outstanding work and their team is comprised of good honest guys. The last thing you want are rude, inconsiderate individuals in your own home. I would highly recommend them. read more

We had a plumbing issue that resulted in an area of our 1968 parquet floor that was original to our house being destroyed. The results were amazing and beyond our expectations! They created custom parquet pieces, which also included small accent strips, pieced them together to match the pattern of our floor, sanded and stained the area to match the rest of the floor. We could not be happier! read more

You gotta love a place that will spend half-an-hour answering questions about your hardwood floor--when they weren't even the ones that installed it! I needed an independent, "third-party" opinion about a problem I was having with my new hardwood floor (that someone else installed), and Mike patiently answered all my questions and offered some very helpful advice. Yay! read more

We got several quotes; M&M is not the cheapest but we were extremely satisfied with the quality of their work. Having your hardwood floors refinished while you're living in the house is a messy, obtrusive disruption to your life for a week. These guys were neat, respectful, moved all the heavy furniture in and out, showed up when promised, and transformed a very beaten up Cherry floor that now looks better than it did when the house was new. Amazing how they sanded around baseboards and cabinets. We called to have them touch up our baseboards and they responded immediately, found the right paint in our garage and took care of it while we were at work. Worth the money. read more

These guys did a great job replacing the carpet in my living room. Daniel was very knowledgeable and the price of the job seemed fair and reasonable. The install team worked fast and did a good job. Overall a good experience and a pleasure to deal with an honest company. AndyO read more

I meant to write this review months ago but as a new mom have had my hands very full! Mike and his team installed beautiful dark wood floors in 4 rooms in our house and when we discovered asbestos underneath the carpet in one room and were delayed while it was removed, he was able to get us back on the books as soon as the premises were safe to come back. They were very accommodating, on time, and fair about pricing. Highly recommend! read more

We had a really great experience with M&M. Wonderful sales people and super nice installation crew.

I should have posted this review months ago! Mike and his crew did a stellar job installing our hardwood floors last summer. And they did so at a great price. Much more important to us than the price, he came in with an artistic eye for the job, and with solutions for problems that we really appreciated. Mike has very high standards, he expects a lot from those working for him and won't stop until he gets it the way he wants it. That level of service and integrity is rare these days. We would hire M&M again in a heartbeat -- in fact, we will be doing just that very shortly for another project. You should, too! read more

I think they did a good job refinishing our existing floors, however our experience was not without issues. First, Mike is a great guy, and sold me on giving them the job. However, Mike is not going to be doing your floors. We had a crew of 3 guys who did all the work. For all four days they were here, I went over and over how I was going to need the house locked up when they left on the last day because I would have to work that day. I spoke to them Monday, Tues, Wed, and Thurs about needing to lock up properly and they promised me everything was going to be locked up "just perfect". I showed them how to close and lock the padlock on the gates personally, in case they didn't know how. For the four days they were refinishing, everything we own was either in our front yard (behind gates), or in our backyard (behind a 2nd set of gates)...furniture, tvs, computers, EVERYTHING we own. Hence the importance of locking up. Thursday comes, I unwillingly leave for work, I get home, the crew is long gone, and EVERYTHING is unlocked: front and rear gates, 4 doors, 7 windows. I was seriously disappointed in the guys for leaving all of my belongings and my home open to any and everyone after we had gone over it so many times. They knew I had just had my truck stolen from out front and then after all that they left my home the way they did. Sigh. They also neglected to put tape or any protection over my new vinyl floor which is right next to the wood they were sanding, and destroyed that area, so now I have to pay for new vinyl and installation. M&M are nice people, but I won't be using them again. read more

M&M Custom Flooring - No protection was used on my new vinyl floor and here is what the sander did. - Flooring Near Me - Burbank, California

M&M Custom Flooring came highly recommended to us by our real estate agent after the purchase of our first home. Casey was a pleasure to communicate with in setting up our initial appointment, and Mike, who provided our in-home estimate and oversaw the entire project, is extremely professional, polite, honest and prompt. A few rooms in our house with original wood flooring needed some overdue TLC. We originally thought we would have to replace the wood floors, but Mike was quick to reassure us that he and his crew would be able to refinish the floors to a like-new condition with an extremely similar stain as the rest of the house. He is very knowledgeable about flooring and isn't one of those guys that aim to upsell potential customers. We truly appreciate that! Mike introduced his crew the first day of installation. Over the course of a few days, the installers were on time, courteous, diligent, and worked tirelessly to make sure no detail was missed. Mike definitely delivered on his word--the floors are gorgeous and we couldn't be happier! Needless to say, we were extremely impressed from start to finish, and will recommend M&M Custom Flooring without hesitation. read more

My wife and I highly recommend Mike and his very professional crew (Shaun, Joe and Nick) to install your wood flooring. They installed our floor and it is absolutely beautiful. Fantastic Job!!!! Thank You. read more

I had a pipe burst when I was gone to work all day. It killed all of my carpets. I called up M&M and they took care of me right away. I had new carpet in no time at all. Everyone there way super cool and reasonably priced. Thanks Mike Daniel and Ray. GREAT JOB!!!! read more

M & M Custom Flooring was a pleasure to work with overall. From the first phone call answered by Casey to the in home estimate provided by Mike, I was impressed with the whole experience from start to finish. We had been searching for what seemed like forever for a dependable, affordable and reputable company to install new hardwood flooring in our living room, dining room and hallway along with new tile in the bathroom. When Mike came to our home to provide an estimate - he immediately made us feel at ease with this home improvement decision we had made. His expertise in flooring was amazing and he provided new insight on what would look the best for our budget. He worked with us in every aspect to get the most bang for our buck. The installers were curtious and professional. I can't wait to do more to the rest of the house and make our dream house come to life with the help of M & M Custom Flooring. In the meantime, I will be referring them to anyone looking for beautiful flooring!! read more

I went to M&M on a referral from a friend. This place is incredible. I got an area rug and it is fantastic. The service was wonderful. They know what they are talking about and are very helpful in finding you what you need. I worked with Mike. Truly awesome guy! read more

Mike and his crew are professional and knowledgeable. M&M flooring refinished and repaired 80 year old original oak flooring in a timely manner while keeping the dust levels down. The end results are amazing and the compliments are plenty of the beauty of the floors. read more

We worked with M&M Custom Flooring last summer & we could not be more thrilled with the work that was done. We purchased a new home & needed the flooring in before we could move in & they were quick & very helpful. The home we bought was older & there were some underlying floor issues. They came out on a Sat to do some work & again on Sun to check on the progress so that our floors could be installed in a quick & timely manner & so our move in wouldn't be delayed. We put wood floors downstairs & they left us with a few extra boxes incase any of the wood scratched, we could easily replace it. Everyone was friendly, professional & really did an outstanding job. We love our floors! read more

I just dropped by one Saturday afternoon looking for a remnant piece of carpet for the only room in our house with a carpet--the master bedroom. Mike, a friendly and knowledgeable Burbank resident, showed me his remnant pieces and I took a sample home to match up and get the wife's approval. It was a go. We made an installation date of Wednesday at 1pm. His partner, Dan, a quiet gentleman, came on time with his associate, Tony. They worked diligently and quietly for 4 hours and gave a us a beautiful and clean installation. They even offered to help us lift the Cal King bed and dresser back into the room. They disposed of the old carpet without an extra charge. I would highly recommend this company. Mike and Dan are very friendly and work well together. The whole experience is an A+. read more

Did an amazing job. We peeled back dirty carpets to see 70 yr old oak flooring stained by pet urine, glue, and years of neglect. M&M did an incredible job, way beyond our expectations. Plus, absolutely reasonable prices and fast work. Thanks guys read more