We are very impressed with both the quality of work and price charged to service and repair my…read moregarage door. I needed a strut to reinforce a weak section of my door and a preventive maintenance replacement for my 11 year old door spring. They recommended using 2 springs to replace my original, and charged the same price to install both as one would have cost. I Highly recommended this company

I had them come out to do a yearly service on my garage door. They were pleasant, helpful and went…read moreout of their way to provide excellent service. I highly recommend East Coast Doors.

I hired these guys because of a broken spring on my Garage Door. The repair guy ( Trevor) was super…read moreefficient, courteous, and very helpful explaining the mechanics of the system and suggesting options for future motor replacements if needed.

After filling out the online form Friday night because, I…read morewas having a garage door issue someone from this location contacted me Saturday. The person I spoke with said something to the extent of sometimes people don't wanna wait and they buy a new garage door opener. I said I'm fine with ordering parts. I was led to believe that parts could possibly be ordered for my garage door opener. Sunday the technician called me and started talking about a new opener. I mentioned wanting to get mine fixed. He said we don't work on that model opener and I said that's not what I was told. The technician informed me that just for him to come out and look at the garage door opener it would be $175 service call. I canceled my appointment at that time. I gave this company a call after being told they do a lot of work for the city of Frederick. I wonder how much they screw them. I'm disappointed and will never do business with them.

The other day my wife went and pushed the button to get her garage door to go up. A noise, a jerky…read moremovement, and then nothing. I tried to raise it manually so she could get to work, but it wouldn't budge. I looked at it and one of the rollers was out of the track and I couldn't manage to get it back in. The track itself was bent and this was not going to be a simple do-it-yourself repair. My wife's coworkers all gave her names of places to call. I called the first one, whom numerous of her coworkers had recommended, and they were trying to find a decent time and day that would work for me, but after we hit a couple dead-ends they recommended a local guy that they respect and felt comfortable referring me to. They told me to call Gary the Doorman. Which I did. He made the appointment with me and when he pulled into my driveway he had a fully-equipped truck. He introduced himself, he was polite and professional, he got right to work, he explained to me his diagnosis and how he would fix it, and he outlined some details about costs and parts I could either upgrade or not upgrade. The price was right so I opted for some new rollers. He smoothed out the track for me. Now my wife's garage door goes up and down smoothly and quieter that before. The price was right and Gary was respectful and competent. I will definitely be calling Gary next time I have any kind of garage door problem, and I feel very good about referring him to other people I know that could use his expertise.

I called twice to try to have him come out to repair my garage door. I left a message both times…read moreand included my phone number. He never returned my call.

I did not appreciate being charged $50 for an estimate because they did not warn me first…read more I felt this was dishonest and unprofessional. The estimate could have been handle with photos and measurements.

I called them 3 weeks ago about 2 separate garage doors at my house. One I had already…read moretroubleshooted and new it was the garage censors the other keeps sticking to the ground and I've done lots of troubleshooting but can't figure it out. I told this to the repair person, Ahmed when he arrived. I was shocked that he did ZERO troubleshooting. He took one look at my first garage door without touching anything, and said it was the censors, which I already knew so I was okay with that. He then looked at my other door, again, did ZERO troubleshooting and didn't touch anything. He then said it was the round pulleys that pull up the garage door. I asked him if he was sure as that didn't make sense. He said he was positive and he gave me a longwinded explanation that really didn't make much sense based on I couldn't understand how that was related to my problem of the door sticking to the ground; however, he is the professional so I took his professional judgement, even though I had a feeling that he was wrong. Before he conducted any work I confirmed his work had a warranty and he said it has a 2 year warranty for the problem he worked on. The one door with the censors was fixed and is working fine and could test it out then. The other door I couldn't test out as it take 12+ hours of it being stationary closed before the sticking issue happens. He originally wanted to charge me $900 dollars for both garage doors but was fairly easily talked down to $600, $300 for each door as he said. I didn't really mind paying the $300 for the garage door censor door, even though was still a massive markup for these $50-$100 censors; however, $300 for the other door seemed extremely high as all he did was replace 4 pulleys, which I looked up on the internet and found them as an average price of $5-8 each. He stated that he has increased his prices (price gouging) lately and blamed lack of availability on these items; however, each source I saw these pulleys at showed availability of them and to include same day shipping or same day pickup available. I paid it under protest as at this point he already did the work (he started the work before even giving me a quote). I wasn't happy about the price gouging or paying $300 for $5 parts and 10 minutes of actual work for the second door; however, I did anyway under the promise this would fix my problem and if not he would come back and fix it for free. Well, I called the company to complain a few days later when I found he did NOT fix the problem on the second door as I expected as it was still sticking exactly as previous. They just referred the worker to call me and wasn't interested in the details at all. Ahmed did come back to my house, but unfortunately I had to leave my house earlier and use the garage so it was sticking when he go there. I kept explaining to him what the issue was but didn't feel like he was listening. He asked me to take some videos and call him directly when I have the videos. In the past 2 weeks I took 5 videos of this issue now. I called him last week but he ghosted me and didn't answer or call me back. I called him again this week and again he ghosted me and didn't call me back or answer my call. At this point it is obvious that I was scammed. Ahmed didn't properly diagnose my problem, fixed something that wasn't broken and charged me 5 times a fair rate and is now refusing to honor the warranty and won't even answer or return my calls. I will take escalating action on this; however, want to warn other potential customers first to NOT use this company.

fair pricing but best of all fast response every time. Never wasted my time and I understand…read morecontractors are busy but even on Sunday he was in contact to make sure everything was ok. Set the date for service and was on time.

Hired Daystar for an opener swap out. Everything went super smoothly and was a great price.read more

David was great to work with! We needed a new chain and motor for our garage door opener. It was…read morereally easy to set up an appointment and David came out and did it very quickly for a very reasonable price. Would absolutely recommend to anyone in the area.

Last night after 7 pm when opening my garage door, the operating bracket broke from the wall…read morebracing panel and the door was inoperable. I reached out through Yelp AI and got connected with Garage Improvements and they contacted me with 5 minutes! I sent pictures and arranged for an appointment the next morning (Saturday) at 9 am. I received an ETA text and David arrived at approximately 8:30 am. David was so very professional, polite and promptly went to work to fix the problem. He also suggested a full door inspection and I asked for lubrication to make the door quieter. All was done and all works perfectly now. I no longer wake the neighborhood opening my noisy garage door and am so thankful. This company is highly recommended by me and I will use their services in the future as needed. Perfect service from start to finish and pricing is extremely reasonable. Note: Their profile states that they service the Arlington area, but please know that they service Woodbridge, Stafford areas as well. Give them a call! I'm so glad that I did!

AJ gave me a fair price and also offered his professional estimate free of charge. I think what…read moresold me vs what I was looking before was just that. One company was asking for a $125 estimate fee that was not going to be included in the fix. AJ was honest and fixed my issue immediately. That's what stood out to me. He was also really quick on responding to me and my request which was great. If you have any issues with your garage I would highly recommend AJ and Garage Door Solutions.

AJ quickly responded to the request, provided a reasonable price, also checked several small…read morerepairs and did great job repair the garage doors in the same day.

Upsell, upsell, upsell. Price quoted for a simple spring replacement was absolutely outrageous. I…read morefound a professional, quality, fully-licensed repair service for less than half was Door Serv Pro was asking. From the moment the technician walked up, he started looking for things to replace other than what actually needed to be replaced. Beware and get a second quote before using this company.

I would highly recommend this company. Used them 2 yrs ago and the man that came, had our door…read morefixed in an hr! We had to call them again yesterday. They didn't have any techs available, so Adam, the manager, came out himself early this morning so we wouldn't have to wait to get it fixed. Adam was super nice, and very knowledgeable. and had our door fixed quickly and it works great. He didn't try to sell us a bunch of stuff and only charged us for what was fixed, which was very reasonable. To know they stand behind what they fix makes it even better.

i have a 1920's house with 1920's locks. Gene's isn't just a locksmith, they are historians. they…read moreknow all the locks, manufacturers, quirks, and even better, the quality of the locks they service. My slightly broken lock (it was a fallen screw) now works even better because, after retrieving the screw, they lubricated and cleaned the lock. I wish all service businesses were as good as Gene's.

We have been working with Gene's lock smith for our property in Frederick for quite some years. The…read morelady in the office is really responsive and will provide options for us to suit our goals. The gentleman on the field provides quick and quality work for us. They are very honest about their pricing and the price is very compatible.