I hired these guys because of a broken spring on my Garage Door. The repair guy ( Trevor) was super…read moreefficient, courteous, and very helpful explaining the mechanics of the system and suggesting options for future motor replacements if needed.

After filling out the online form Friday night because, I…read morewas having a garage door issue someone from this location contacted me Saturday. The person I spoke with said something to the extent of sometimes people don't wanna wait and they buy a new garage door opener. I said I'm fine with ordering parts. I was led to believe that parts could possibly be ordered for my garage door opener. Sunday the technician called me and started talking about a new opener. I mentioned wanting to get mine fixed. He said we don't work on that model opener and I said that's not what I was told. The technician informed me that just for him to come out and look at the garage door opener it would be $175 service call. I canceled my appointment at that time. I gave this company a call after being told they do a lot of work for the city of Frederick. I wonder how much they screw them. I'm disappointed and will never do business with them.

I had left a voicemail for Gary asking to make an appointment for him to come out and fix my garage…read moredoor key pad. He called me back and walked me through the steps of how to fix it myself and patiently stayed on the phone with me while I completed the steps and fixed it!! He couldn't have been nicer and he said "why do I need to charge you for something that I can help you fix yourself?" It is SO nice and refreshing to interact with someone who is truly passionate and good at their job and I'm am so grateful!! I will definitely call him again when I need something related to garage doors! Highly recommend!!

Good, honest work! Our double-wide garage door started buckling. Gary Bloomfield of Doorman of…read moreFrederick came out and said it needed to be stiffened with a strut, which he didn't have with him. He's coming back today. He said he has a used strut, so he'll only charge me for the service call. I said I don't mind paying for the strut, but he said, "it's used -- it's already been paid for". You're a good man, Gary Bloomfield. It's good to see honest vendors like you still exist. BTW, didn't charge me for the first visit either.

I did not appreciate being charged $50 for an estimate because they did not warn me first…read more I felt this was dishonest and unprofessional. The estimate could have been handle with photos and measurements.

I called them 3 weeks ago about 2 separate garage doors at my house. One I had already…read moretroubleshooted and new it was the garage censors the other keeps sticking to the ground and I've done lots of troubleshooting but can't figure it out. I told this to the repair person, Ahmed when he arrived. I was shocked that he did ZERO troubleshooting. He took one look at my first garage door without touching anything, and said it was the censors, which I already knew so I was okay with that. He then looked at my other door, again, did ZERO troubleshooting and didn't touch anything. He then said it was the round pulleys that pull up the garage door. I asked him if he was sure as that didn't make sense. He said he was positive and he gave me a longwinded explanation that really didn't make much sense based on I couldn't understand how that was related to my problem of the door sticking to the ground; however, he is the professional so I took his professional judgement, even though I had a feeling that he was wrong. Before he conducted any work I confirmed his work had a warranty and he said it has a 2 year warranty for the problem he worked on. The one door with the censors was fixed and is working fine and could test it out then. The other door I couldn't test out as it take 12+ hours of it being stationary closed before the sticking issue happens. He originally wanted to charge me $900 dollars for both garage doors but was fairly easily talked down to $600, $300 for each door as he said. I didn't really mind paying the $300 for the garage door censor door, even though was still a massive markup for these $50-$100 censors; however, $300 for the other door seemed extremely high as all he did was replace 4 pulleys, which I looked up on the internet and found them as an average price of $5-8 each. He stated that he has increased his prices (price gouging) lately and blamed lack of availability on these items; however, each source I saw these pulleys at showed availability of them and to include same day shipping or same day pickup available. I paid it under protest as at this point he already did the work (he started the work before even giving me a quote). I wasn't happy about the price gouging or paying $300 for $5 parts and 10 minutes of actual work for the second door; however, I did anyway under the promise this would fix my problem and if not he would come back and fix it for free. Well, I called the company to complain a few days later when I found he did NOT fix the problem on the second door as I expected as it was still sticking exactly as previous. They just referred the worker to call me and wasn't interested in the details at all. Ahmed did come back to my house, but unfortunately I had to leave my house earlier and use the garage so it was sticking when he go there. I kept explaining to him what the issue was but didn't feel like he was listening. He asked me to take some videos and call him directly when I have the videos. In the past 2 weeks I took 5 videos of this issue now. I called him last week but he ghosted me and didn't answer or call me back. I called him again this week and again he ghosted me and didn't call me back or answer my call. At this point it is obvious that I was scammed. Ahmed didn't properly diagnose my problem, fixed something that wasn't broken and charged me 5 times a fair rate and is now refusing to honor the warranty and won't even answer or return my calls. I will take escalating action on this; however, want to warn other potential customers first to NOT use this company.

Quick response, arrived on time as scheduled. Gave clear explanation of estimation. Reasonably…read morepriced. Performed the work carefully and thoroughly. Garage door works the best it has in years. I am very pleased and would certainly recommend.

They are very responsive and always perform the work well at a fair price…read more I've used them in different properties and highly recommend them.

Last night after 7 pm when opening my garage door, the operating bracket broke from the wall…read morebracing panel and the door was inoperable. I reached out through Yelp AI and got connected with Garage Improvements and they contacted me with 5 minutes! I sent pictures and arranged for an appointment the next morning (Saturday) at 9 am. I received an ETA text and David arrived at approximately 8:30 am. David was so very professional, polite and promptly went to work to fix the problem. He also suggested a full door inspection and I asked for lubrication to make the door quieter. All was done and all works perfectly now. I no longer wake the neighborhood opening my noisy garage door and am so thankful. This company is highly recommended by me and I will use their services in the future as needed. Perfect service from start to finish and pricing is extremely reasonable. Note: Their profile states that they service the Arlington area, but please know that they service Woodbridge, Stafford areas as well. Give them a call! I'm so glad that I did!

My garage door started malfunctioning in the morning and David was at my house to fix it by 3 PM…read morethat same day. He tried a cheaper fix initially, and when that didn't work, recommended replacement of the spring system, which did the job. He was very clear and concise and did not pressure or try to upsell me. Highly recommend.

AJ gave me a fair price and also offered his professional estimate free of charge. I think what…read moresold me vs what I was looking before was just that. One company was asking for a $125 estimate fee that was not going to be included in the fix. AJ was honest and fixed my issue immediately. That's what stood out to me. He was also really quick on responding to me and my request which was great. If you have any issues with your garage I would highly recommend AJ and Garage Door Solutions.

Quick response, flexible schedule and reasonable price. Had the door looked and fixed within 3…read morehours of contact!

Highly recommend this company. Best service and the techs came on time and explained everything…read morethey were going to do and fixed all the issues. No up charges . We have them at our house every year to make sure all is doing well.

Upsell, upsell, upsell. Price quoted for a simple spring replacement was absolutely outrageous. I…read morefound a professional, quality, fully-licensed repair service for less than half was Door Serv Pro was asking. From the moment the technician walked up, he started looking for things to replace other than what actually needed to be replaced. Beware and get a second quote before using this company.