I hired integrity in 02/21 to do a garage demolition and rebuild as the garage that was on my house…read morehad started sinking and pulling the west wall of the house with it. The sales guy I got to come out and bid on the project (Matt) was nice enough, and things went off without a hitch. He even went to the planning board meeting with me to speak to the board and request a variance I would need to be able to demolish and rebuild the garage as the existing garage was grandfathered into the required 16' setback, and my garage was only 7' from the property line. So far so good. This is April. This is the last time anything was done expediently. The remaining timeline is as follows: 7/7: demolition on the garage begins. They get the roof down same day 7/7-7/14: they get the rubble removed and leave one section of fence and the flat slab that was the foundation of the garage. The hole going into the side of my house is left covered with just a thin sheet of plastic. The west side of my house is left with no support which eventually results in the garage door not opening, cracks in the plaster in ALL rooms on the west side of my house. 8/13: the crew returns and demos the slab and the remaining fence sections. 8/16: they start excavating the dirt to be able to pour footers and slab. They over-excavated by about 5 feet in both sideways directions. At this point, nothing more happens that is visible at my house until December, but fret not dear reader, they still managed to repeatedly screw up the submittal of the plans to the city, by repeatedly submitting the plans on the wrong size sheets of paper, not having them signed off by a licensed engineer, and also losing part of their office staff that left over a "hostile workplace" 10/4: The city finally issues the permit after months of submissions on the wrong size paper. 12/7: they finally managed to hire a concrete guy and they show up to build forms and excavate for the footers. 1/5: they show up and make a form to pour a wall under the side of my house, (that at this point is still unsupported). This form will be recreated 6 times and will prove to be the bane of getting further inspections signed off. 1/6: they pour the footers Sidebar: Winter '21 was quite frigid, before winter I was assured by Dan, the worst project manager in the world, that my house would not be cold. Well, I had an uninsulated plywood board with Tyvek over it to block the hole in the wall, no insulation, no sealing, the main floor of my house is about 35 degrees colder than the rest of my house because of this hole. Thanks for ensuring I wouldn't be cold dan! 1/13: the forms are put up to be able to pour the base walls on top of the footers. The wall to support the sinking west face of my house is still not addressed. 1/16: they finally come out and put up pink insulation board and Tyvek to "address the cold situation" in my home. My house was then only about 20 degrees colder on the main floor. I guess it's better than nothing. Nothing happens until April. Including the addressing of my sinking west wall. 4/7: they pour the wall bases and finally pour the wall that's supposed to support the side of my house they left unsupported. this did not end up supporting that side of the house until further work was done months later 4/14: the bounding forms for the flatwork are started and rebar is ordered. crushed rock is laid and compacted 4/18: rebar cage is built and installed 4/25: they poured the garage floor. No slump test was performed to ensure the concrete received met the PSI requirements I paid extra for to be sure the lift I'm installing in the garage won't kill me 4/26: they pour the driveway At this point, they went dark again until June. 6/9: framing started, framer informs me the walls that the company poured are not square, and as a result, there will be some weirdness appearance-wise on the inside 6/10: the framer has the walls completely framed 6/14: OSB goes up on the outside walls, roof trusses are starting to be made 6/17: plywood, Tyvek, and tar paper is put on the roof 6/18: outside walls were tyvekd Nothing else happens till July. 7/21: (after I requested it be done) they bring in fill dirt to fill in where the over-excavation occurred 8/20: siding goes up In August they did all the internal drywall, replacing what was damaged from negligence and close in a window. They did not however put up plastic so my entire house ended up with a layer of white dust, multiple times 9/7 garage door put in 9/9 painting begins 9/20 job is done when the garage was done, another contractor found issues with the roof tie-in. When I brought this up to Tom, his response was "let's wait and see if there ends up being an issue and then fix it" until I once again mentioned contacting the BBB in October '22. As of the date of the publishing of this report (12/2/2022), it still hasn't been fixed Tom I know you're reading this, you know I have receipts and pictures don't @ me

While other contractors left me confused, Integrity Exterior Solutions stepped in, fought for my…read moreclaim, and delivered work that truly impressed. their team guided me through every step, and the team gave my roof and siding a whole new life. No hidden costs, no drama just honest people doing exceptional work.

Wow, what a great job! Tyler was the first to arrive when I needed an estimate. He totally worked…read morewith me on timing it for the new owner. The roofers arrived on time and got to work immediately. They spread tarps all around the work area and then got on the roof and banged it out for the next 6 hours. They cleaned up all around the area leaving the property spotless. I'm very happy with the service they provided and would highly recommend them to anyone looking to have their roofs replaced or repaired. They all were very professional, respective and prompt. If you're looking for a reputable company, look no further. They have many years of experience and insured. Thank you all for the great job you did.

They were quick to respond with a temporary repair of our roof in the face of incoming rain. They…read morewere friendly and courteous when they came to the house and installed an effective patch. They ordered replacement materials and described to my wife in detail the permanent repair they will make when the needed materials arrive.

J-Tech is a very no-hassle firm to work with. Estimate process is very smooth, and it's very clear…read morewhat the work is going to involve and cost. Construction crew performs the work in the same manner. They know what they're doing, and get the job done quickly with no hassles, and very little work on your part. If you have any extra input or requirements, it's no problem and they will fulfill them also. I had a minor request to replace a bent siding corner piece on the house. It didn't get done when the main work was performed, but was surprised that they made a special trip the next day just to replace it, since they had to fabricate that piece at the shop. They will certainly fulfill your needs to your complete satisfaction, with very little work/requirements on your part.

J-Tech did several projects on my home and unfortunately I had very bad experiences with them. They…read moretore out and installed a new front porch floor and decking on my home but didn't perform the work per the manufacturing guidelines of the products they installed. The porch doesn't have the proper slope for water shed and since they didn't seal the decking product they installed, the boards retained moisture, swelled up and buckled. The porch has been off limits for over two years because the company won't come back to fix their mistakes. Its a trip hazard and the warped boards are popping the siding. I also had gutters replaced on the house and unfortunately J-Tech had problems with their bending machine and the gutters still aren't right. A few months after they installed the gutters and downspouts, a section of downspout on the front of the house, fell off. There were two machine screws holding the section on. J-Tech hired a local sub to remove and replace a section of concrete patio on the West side of my house. The sub contractor framed the concrete in such a manor that the water pools in the center and runs back towards the house. This was an issue that was brought up well before the completion date of the projects on my home and stills remains an issue over two years later. Just recently in the past few weeks, I had a sub contractor that J-Tech hired, show up at my front door demanding payment because they were never payed by J-Tech. The sub contractor said he was going to put a lien on my house because of never getting payed. I pointed down to the front porch floor and said I was having trouble getting them to fix the issues of many things they had completed. I've been restoring the family homestead for almost 30 years and this was a horrible experience with J-Tech Construction that I wished I would never had agreed upon. A large sum of money was payed for work that will have to be redone. Let the buyer be aware and always check references.

Poor customer service and very expensive. They came out four times to take window/door…read moremeasurements and still didn't get it right. We are now replacing two of the windows due to incorrect installation. Do NOT use!!!!

I called 8 roofing companies and gave all of them the issues I was having with my roof. Neemann &…read moreSons was the only company to come out to have a look at my roof and give me an estimate. They took pictures and explained the issues and then did an excellent repair for a reasonable cost. High recommend!

If you are looking to get a new kitchen this is the place. After looking at several places we…read moredecided on this business just because of the great service and people. Noelle was fantastic from beginning to end. They arrived on time and cleaned up after themselves when finished. There is a limited number of colors for cabinets, but a large number of granites to choose from. You can walk through the warehouse and look at all the styles. Also purchased my sink though them. Did however get my handles from amazon, just because you get more for your money.

First, we had trouble just setting up installation. Our salesperson was always "not coming in…read moretoday." As they wrapped up instillation had me sign a paper that they finished while one person was "working on finishing caulking." I discovered when they left they he did not complete caulking. Probably because the edging was so poorly done that they would need a very fat strip of caulking to hide it. I had another professional out to look at it and he said they are so uneven that they need to be removed and be redone. They also left a space between pieces of quartz. I know I should make them fix it but I fear they would just make a bigger mess.

Matt and all of the folks at Golden Rule have been awesome from start to finish! They recently…read morereplaced our roof, and were paramount in dealing with our insurance carrier. I really appreciate the integrity and professionalism that their reputation tells of, and I can assure you it's true! Fantastic job!

Got my roof replaced by a competitor less than 5 years ago. When we had severe cold and snow at…read morethe beginning of the year, I noticed leaks in my bedrooms ceiling. Before we started the repairs, I needed to know if the roof needed to be fixed, so I called Matt. He came out to check on it. Luckily, we didn't have to do anything as the leaks were caused by an ice dam, but I really appreciated Matt's honesty, professionalism and willingness to find time in his busy schedule for us. Even though I didn't need Golden Rule Contractors this time around, I won't hesitate to choose them next time! - Jill A.

Excellent Service & follow up communications ~*~ Job well…read moredone! Professional & knowledgeable! Thank you!

Horrible!!! Started in July and not done the following April, but started billing in full in…read moreNovember even though the work wasn't complete. It took them 5 months to send close out paperwork to insurance and in the meantime they are charging me late payment fees while I'm waiting for them to do their job.