I would like to thank you Schaefer's for the excellent service provided when our Whirlpool…read morerefrigerator broke down. While the repair period took some time for the parts to be received. The personnel of Schaefer's took the time to help explain the procedures and schedule visits. Kevin the repair man did an excellent job in repairing it, with giving care to our wooden floors and surrounding walls. Again thank you for your care!!!

Customer service! I've never been treated so poorly by employees. I ordered some replacement…read moreparts for our dishwasher from Schaefers over the phone and they wouldn't even check to see if they actually fit without charging me 55.00. I bought all these appliances from Schaefer's because I thought I would get better service. 2 dishwashers, refrigerator, oven with warming oven, microwave but that isn't how it works. Go to Lowe's at least they try.

Couldn't even get straight answers out of them over the phone. I was being expected to pay $129…read morejust to have someone come diagnose the problem. Customer service was shit.

Will use again. They did a great job for a fair price, they were knowledgeable, friendly, &…read moreprofessional.

I cannot say enough good things about Jim and Affordable Appliance Repair! He was on time,…read moreprofessionally attired, pleasant disposition, knowledgeable, and made suggestions as he diagnosed my issues. He worked diligently and consistently and cleaned up well. Pricing was more than fair and I had an overall very positive experience. I am definitely keeping his card and he will be my "go-to" business for future appliance issues. Highly recommended!

Jim is a champion, our 1 year old range fried on us and we called Jim at Affordable Appliance…read morerepair and he got us squared away for a great price, Jim is an easy going dude that you can talk about anything with. He's our guy, we will always call him 1st!

On time. Problem fixed. Price right…read more Yelp has a foolish requirement that reviews need to have a minimum number of words, so here they are: Your review needs at least 85 characters. Add a few more thoughts to post review.

Very honest. I called and explained my TV's issue and was told parts are not available for my set…read more There are used parts out there but doesn't recommend them as they could fail in a short time also.

They guys were great. On time, professional and even looked up a part number for me and order it so…read moreall I have to do is pick it up. He also made sure it was cheapest through them. He didn't have to do all that. Very satisfied w the service.

They fixed the issue the first time. Came with parts, diagnosed the issue, gave me a quote,…read morereplaced the faulty parts and then tested that it was working properly and not reporting errors. The technician was very professional and courteous. The notification of arrival and tracking was a great feature too.

With no prior relationship, I called this company for a repair to my dishwasher and Tony…read moreimmediately diagnosed the problem over the phone as a switch that was bumped into off position. He talked me through turning it back on and saved me a service call. Tony demonstrated the highest ethical approach to serving me and I will ALWAYS call him first for any future appliance repairs and will refer him to all of my friends in need of repairs. Thank-you, Tony!

There are quite a few choices for appliance repair in Lincoln... But I will pick Mike every time…read more Since I have moved to Lincoln I have called him for the things I couldn't handle myself. each time... on time.... fast... done right..and inexpensive. (better service and prices than some other companies I used when I lived outside of Lincoln)

Andy's came out to repair a microwave that had a keypad that would work with the door open, but was…read moreerratic when the door was closed and a refrigerator that had a problem with the right side French door that wouldn't close properly. I explained to the tech what had gone on and that I had used another company to work on the microwave with no success. I told him that I used ChatGPT to diagnose the problem. Instead of listening to me, he interrupted me and told me that ChatGPT had made him a lot of money. He sort of listened to me about the refrigerator and was more than happy to tell me all of the dumb things that I did, which I really didn't need to be reminded about those things. His diagnosis on the microwave was exactly what ChatGPT diagnosed. He didn't know that, since he never took the time to listen to me. As he was explaining to me why my microwave needed to be replaced, because no parts were available (it is old). One important thing to note: ChatGPT gave me two places to get the exact parts that I would need. As he was explaining this to me, I was inspired with a way to repair the microwave with a piece of Gaffers tape. He told me that doing what I was doing could short out the microwave. However, my simple solution worked. He did diagnose the refrigerator correctly - the insulation in the door had expanded and I would need a whole new door. He showed me how it had expanded and the crack that resulted. I squeezed the plastic to make it go back together and problem solved. I did do one more dumb thing and said "I fixed two things that you didn't." I apologized twice and he ignored me, which I don't blame him, what I said was rude. However, what I said was true and he ignored my basic and obvious goal and that was to get my appliances to work. Had I followed his advice, I would have spent way more money than I would have needed.

HIGHWAY ROBBERY. I needed my dryer repaired. Was told that it was $139 to come out but if we went…read morewith them it would be included in the bill. Tech was there for 23 minutes. Got itemized bill. Parts $50, labor $175, diagnostic $139. When I called and asked why so much they told me I must not understand but included means added on. I asked why $175 for 23 minutes and was told that it was because the tech was that good. Currently waiting for a callback back from regional manager. Be weary using their service.

I hired John to fix my broken outdoor gate latch and loose fence post. John was professional and…read moretransparent. He asked me what I wanted to fix and gave his recommendations on what he can do and up front estimates of time and cost. I would definitely hire him again if I had another gate or fence to fix.

From the owner: At Big John's Basics Handyman Services, I strive to give all our customers a 5 star experience!…read more We fix what you break!! From smaller projects like garbage disposal, sink, faucet and toilet installs to larger projects such as privacy fence repair and installation to drywall and associated framework! Call or text today for a free quote!!