First of all, regretfully, I hardly ever do reviews. With that said, this was by far the best…read moreplumbing experience I have had since living in Northern NY. I requested an estimate on Friday morning. Jordan reached out really quickly, and said he could come look at 4pm that day. I had a quote Saturday morning and by that afternoon we had agreed on a time on Monday to fix it. Saturday night he reached out and said he could come at 9am on Sunday to fix my hot water tank. Even better! He showed up on time (which is rare now-a-days) and got right to work. Upon inspection of the new tank he noticed a dent, which he did not like. He drove all the way back to Watertown to exchange it and being a new one back. They were still done before noon. I now have a new go to for my plumbing and heating. Thank you for the great experience. I couldn't recommend them more I should also mention, Jordan was the only one to respond to me, and I called 3 others. I am glad I finally found someone reliable on this area.

From the owner: 15 years in the heating and plumbing industry and we also specialize in home remodeling read more

I called. I needed some heat added to my basement and a register put into the bathroom. They were…read moreright there did an inspection of it. The next day gave me a price then added on the heat service was phenomenal quality of the service with dynamite. The value was right there you couldn't get any better. I highly highly recommend these guys. They know what they're doing and at a fair price you won't be ripped off what's not to like about energy wise builders, Messina, New York.

Here is my experience with this company. I asked them to install a propane heater in my home. The…read moreheater they installed was unvented which as the instruction manual stated, is unsafe to be left unattended in a sleeping space which is where it was installed. Now, I will take some of the blame here as I could have researched the heater they planned to install before they did it. However I believed I could trust their professional recommendation to be safe for use which it was not. They told me in order to replace the heater I would need to order one myself and they would replace it for me. I did so, at additional cost. The new heater smelled like gas immediately after installation. I texted them to ask if they had checked for gas leaks and received no response. About a month later, the heater stopped working and the whole house smelled like gas. I asked again about fixing it and was told it was not under warranty and they could take a look but would bill me more for it. Since I had lost confidence in them I said no. If you already know a lot about heaters including which one you need and how to maintain it they may be able to install it for you, but if you aren't already an expert I would look elsewhere.

I debated on whether or not to respond to this business owner. Some of his statements are…read morecompletely false. I had absolutely no idea our unit wasn't purchased from his business, but on the "marketplace". I don't know what that is. I never once went to his home and picked up the unit. I signed a contract, we had a date for the install, he came on the date - bringing the unit with him, and installed it. We shut it down for the winter and when we started it back up the following spring, it would only blow out warm air. Jim did come down to our home in June of that year with a temporary fix. He had to order a part , said it would be in quickly, and would be back to fix it. We never heard back so I messaged him several times. I was told he was working on a huge job and couldn't get to it just then. I waited a while and messaged him again. I was then told his family had suffered the devastating effects from the hurricane last year and he was helping them. I still have the messages I replied to him with stating my concern for them and to take care of his family. This spring rolls along and I messaged and called him with no reply. It wasn't until I placed this negative review on yelp that he finally came and fixed it. At no cost. Of course it's at no cost. He told us last year it was covered under warranty. Would not recommend.

Our central air quit last fall, so I found A-1 on the computer and their technician/owner (Jim…read moreFairbanks) ask me a few questions, and then came out the next day and had already figured it what was wrong and had the part on hand, fixed it in a matter of a few minutes, turned the central air on and it worked great,

They refused to come to my house; said it was too far away…read more I was looking forward to getting my split-AC system fixed.

From the owner: Locally owned and operated for over 35 years. Offering a wide variety of local home services…read moreincluding plumbing, heating, handyman and expertise in interior and exterior remodels.