We needed help and these two gentlemen arrived same day. A problem that we've had finally became a…read moreMASSIVE issue. They handled it all quickly, efficiently, and with both kindness and professionalism. They not only fixed the primary issue, but also resolved another one without a single word of complaint. And then they came in under the original price, too. We've used them before for other issues. I will not use anyone else. They're the best. Wish I could give more than 5-stars rating.

I had this company replace my pressure tank, and after the work was done I discovered I had been…read moreovercharged by at least $450.00 based on a previous quote. To their credit, they refunded that amount after I brought it to their attention but I think they did it because they were CAUGHT. However, the same technician also quoted me ~$8,000.00 to replace my well pump. I just had it replaced by another company for right at $4,000.00 -- exactly HALF the price. They quoted me DOUBLE what it actually costs. When I reported the overcharge, I was told the technician would be written up. He was only written up because he got CAUGHT. I have no doubt this kind of pricing is widespread across this company. Do NOT use All About Plumbing. I'll also be saving documentation of all of this. Just know that these things get out, and sometimes companies get sued out of business for STEALING from people.

Knowledgeable and easy to deal with! Price was great! Have great service and is flexible!read more

Brian was incredibly helpful when I needed an emergency septic tank fix. The first time I called…read moreBrian provided me with all the information that I requested to fix the issue that I had free of charge. When I did decide to go through with cleaning the tank Brian was able to cut out time from his day to stop by. He provided me with tips and tricks to prevent further issues, stopped by a supply store to obtain materials needed to fix the issue at hand, as well as provided me with fair price for the work that he put in. Throughout the job Brian was friendly, professional, and extremely helpful. I couldn't have found a better man for the job. I appreciate everything that he did, and would recommend him to anyone have an issue with their septic tank.

Good, obviously central not Asheville based, scheduling. Dispatched friendly, but totally…read moreinexperienced technician that did not identify the root cause of leak. Suggested replacement of entire outside line. Quote was outrageously high. Never will contact again.

Don't use theses guys. Hand a confirmed appointment and they never show up. Im still without water.read more

C&C team just finished a good size grading and septic project. So far very happy with the work!read more

Our original system was installed 10 yrs ago and no complaints. We needed it looked at this month…read morebecause when it was pumped the company that pumped told us there was an issue and it needed to be looked at to diagnosis the issue of no water leaving the tank. I called and spoke to the owner twice and even sent a contact request online explaining the issue and he would not set me up an appointment. Initial answer was....."call the county" and I didn't need the county because it was not a failed system.I was not blaming him just needed to know how to fix the system. I was not important enough as a repair and got the cold shoulder. I called another company on Monday, they sent someone on Tuesday who diagnosed the issue which was a crushed pipe and we fixed it. No help whatsoever from this company.

Came the next day! Did a great job! It was a challenge to find the tank. They did an awesome job!…read moreWould recommend to anybody! Pumped our septic in record time! Plus price was more than reasonable for all the extra work they did!

We called Sewer Rat because of a clogged sewer system. We suspected that the septic tank was full,…read moresince it had likely never been pumped since the house was built over 25 years ago. They came out immediately, diagnosed the problem and called for their pumpout truck. We asked for an estimate and they held to it, even though the job ended up being more than they anticipated.

Great service very nice and knowledgeable good service and punctual good value for the moneyread more

Professional, efficient and kind. I would definitely recommend this local family run business.read more

Quick response to my request for service. Showed up exactly on time and completed the job. Highly…read morerecommend this company for all your septic needs.

I had a full septic tank that needed pumping. B&B Burns agreed to service it. They set an appt,…read morehad great communications and showed up on time with professional attitude and top notch equipment. He explained the job completely and even thoroughly stirred the tank in order to get all of the sludge out (a service some pumpers don't provide). Importantly, all this at what I considered a very, very fair price. This is the first service I will call if needed again and would not hesitate to recommend this fine service to everyone in the Fletcher/Asheville/Hendersonville area.

I cannot praise Quality Home Consultants enough for their absolutely AMAZING level of service and…read morephenomenal home inspections. If you're purchasing a home, you absolutely MUST call this company and ask for Jeff Tillery! Let me tell you...this is now the THIRD time that Jeff has been a crucial part of our home buying process, and we'll are customers for life! My family moved to the Asheville area from Los Angeles nearly 2 years ago, and we knew that we'd be jumping in the real estate investment market once we arrived. I also started a small renovation and interior design company after landing here. With that in mind, we knew the first home that we'd purchase in WNC would be a renovation project that we would live in for a couple years while renovating, and then eventually convert it into a vacation rental. The house that we ultimately purchased was my 7th offer. It was insane. FIVE other offers of mine on fixer uppers were outbid, and the sixth was actually a property that I put an offer on (and felt like it was priced extremely low). When the seller countered, I was on the fence and told them I wanted to get an inspection before accepting the counter. The seller's agent actually provided me with an inspection that had been prepared by Jeff and I was blown away. The level of detail, thorough and labeled photographs, wide variety of issues covered, and extremely helpful notes and descriptions throughout the report were so impressive. In fact, this report was what ultimately helped me decide not to purchase that property. But the best part of that process was walking away knowing that whatever home I would ultimately purchase MUST be inspected by Jeff. By the time I finally found the 7th home, I had already come and left Asheville. At this point, time was running out and I knew I'd just have to take a leap of faith and purchase our home sight unseen. It was a gutsy move, but the only thing that truly gave me the confidence to do so was having Jeff perform the home inspection for me. He was my eyes and ears on the ground. His comprehensive report was so thorough, honest, and comprehensive. I already knew that it would take some work, but it really assisted me to pinpoint exactly what I needed to focus in on. At the moment I landed in Asheville with our kids, my husband drove our five pets 2,300 miles cross-country. All I had was exactly the 6 days between closing and when we needed to have the house ready to move in. In that 6 days, I had lined up all my sub-contractors to work simultaneously to encapsulate the crawlspace, rip out & replace the floors, new plumbing. paint, and so much more. I knew exactly what needed to be taken care of quickly, and what could wait longer due to Jeff's thorough report. Two years later, I'm nearly finished remodeling and I can honestly say that there hasn't been a single unexpected problem that I've encountered thanks to his report. And as of a week ago, I now find myself in the midst of another (and much larger) potential purchase that will require a MUCH larger renovation since there is so much about this new home in disrepair. Once the offer was accepted, Quality Home Consultants was one of the first calls I made. Jeff was out today to insect the potential new purchase and I couldn't be more thrilled (and at ease) as I tackle the renovation plan and map out the phases. His expertise really gives me the ability to prioritize what needs to be done first. Needless to say, I highly recommend Quality Home Consultants for your home inspection. I'm be a lifelong loyal repeat customer. They even provide a repeat customer discount. I couldn't be more grateful for this company!

Our buyer paid for a septic inspection from Quality. They showed up, hit the power line to our…read morepump, and left. Never completed the inspection and left the broken electrical line in our backyard. Several hours later someone showed up to "fix" the line. A few days later our septic guy came to put on a riser and found a buried electric cap. Upon digging further he found an exposed wire and a second cut area in the line, neither of which were properly wrapped for underground lines. We ended up paying an electrician to properly fix the issue and I called the owner of Quality to let him know what happened. He responded that it's in their contract the buyer pays for any damage they cause to the property and that I should be happy they didn't charge me to come back and fix it the first time. He then proceeded to hang up on me. If you are thinking of using them I would take caution. Their business policy seems to be putting blame on others.