Great service! They pumped our septic system and did minor repairs at very reasonable cost. The service reps were terrific! I highly recommend Carolina Septic Solutions!!! read more

They really went above and beyond with my hard to find and hard to access tank. They had to flush a locator to find the tank and waited patiently while we cut some branches, and then they had to dig down several feet. When I decided to get a riser lid, they were back here the next morning to install that! Also, very reasonable rates, friendly, and knowledgeable. Highly recommend! read more

I'm getting ready to sell my home. I thought it would be a good idea to have my septic located before I sold it. Turns out the idiot who built my deck put it over my septic tank (that idiot is me). From start to finish, it took about 2 weeks to get a new septic tank put in. The old septic tank was never pumped (my fault), and it had a fracture in it. Here's the interesting part, and where I learned something. I needed to get this work done ASAP. The hold up was going to be getting a concrete guy to fill the old tank with cement. I wanted it filled with dirt. José told me that the best choice was to fill this with concrete, as the old septic tank could and would crumble over time, ruining my nice concrete path and deck. I explained to José I didnt have time for that, that we needed to get this done ASAP. I explained I would take full responsibility if anything happened to my deck or concrete path. He was polite and gave me two other septic tank companies to contact, because he didn't want his name on a job that was done less than properly. For the first time in my life, I listened to someone who has a lot more experience in this arena than I do. It's important to note that Carolina septic makes no money from the concrete. This is an independent contractor. Well, they just left after finishing the job, and I'm glad I listened. Their charge was $3,850.00, which with what they did was completely worth it. Roy was the excavator, he was exceptionally pleasant to deal with, and was very skilled. EJ was his partner, and he was exceptionally nice too. Most importantly, no one made me feel like an fool for not finding out where the septic tank was. José and I spent several hours on the phone, brain storming, and again, he was always very nice. I 100% recommend this company, and I will be hiring them out for any of my new house's septic needs. I can't tell you how reassuring it is to have someone not only do a great job, but to insist it's done right. Funnily, at the end of their job, I was going to pay José, but he wouldn't take the money until I surveyed the complete job when it was done (about 45 minutes later). So, he didn't just take the money and run, he wanted me to be 100% satisfied, and it turns out, I'm more than satisfied! Thanks again, gentlemen! read more

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We had used Carolina Septic Solutions in the past and because they went above and beyond; I called them to pump our three year old cottage. They had to dig two hole to access septic. Instead of them having to dig up the yard again....I had them install covers. When they came out to pump, they covered holes with a tarp.....came back and installed covers. They raked out dirt and placed extra dirt on the far end of the backyard, patted down grass that was dug up around the septic. What can I say.....thank you for another incredible experience. I highly recommend this company; they are reliable, professional, goes above and beyond and fairly priced. read more

Carolina Septic Solutions was hired by my seller to complete work on the septic system. It was not done before we purchased the home so my real estate agent gave them my contact information and told them to contact me to schedule service when available. This is what happened... 1. They showed up at my house unannounced. Did not knock. Did not call. Did not schedule any appointments. They just started digging. 2. I caught their worker peering into windows. He claims he was looking for someone to tell that a wrecker was needed because their equipment fell over. Their boss, Jose, claims they believed no one lived in the home which is why no one bothered to schedule an appointment or knock at the door when they arrived. I'll let you figure that one out.... 3. They damaged a large section of my yard with their truck and wrecker trying to salvage their equipment and yet claim no damage was done. As of today, no attempt to view the property or rectify this situation has occurred. 4. The first time we had any kind of contact with anyone from this company was AFTER we caught him peering in the windows and AFTER the work had been completed.. The worker present verbally told us that he was digging to find any damaged piping when HE damaged the system. We were initially impressed with the honesty of the company, but then when the invoice appeared Carolina Septic Solution is saying the pipe was already damaged and is trying to charge approximately $300 more than the estimate. 5. They left a trailer, trash and their equipment on our lawn. Days later, they stated that the equipment needed to be upright for 24 hours after tipping over. No problem! We would be happy for you to leave it IF you informed us of this instead of just leaving it without talking to us as we had plans to use the area which the trailer was sitting. When trying to discuss this with Carolina Septic Solutions, they apologized for any "real or imagined distress" these events may have caused with no attempt to rectify the situation. They defended their own stance and the integrity of their workers with what felt like little regard for our side of the story. We appreciate and respect loyalty, but I also appreciated being listened to and respected as well. **It should also be noted that I am NOT paying this bill-- the seller of this house had to agree to pay the bill before we closed. A change to the invoice was requested for the seller because we believe that morally it was the right thing to do. Overall, we cannot recommend Carolina Septic Solutions. read more

As a real estate agent, it is important to recommend and refer reputable businesses. If you want a thorough inspection of your septic system, Jose is the right choice. His inspections have saved my buyer clients thousands of dollars, be sure you get a good septic inspections before buying a home with a septic system! read more

Carolina Septic Solutions was 1 of 3 bids I took for a new septic tank needing to be replaced because the septic system was falling in and had a gaping hole in the back yard. Jose's bid was $3,050 the 2nd bid for another local contractor was $7,300 and the 3rd bid was $9,400. I selected Jose for the job and I am so glad did. My Mom's house is older and the septic tank was very close to the foundation of her home. This called for slow going and patience to not crack the foundation; both of which Jose's employees' had. Next, Carolina Septic Solutions saved us money by digging a hole under the concrete pad to the house's old cast iron piping in order to hook to the plumbing inside the house. The other 2 bids listed that they would dig up the concrete pad in order to do this and they wouldn't replace it!! This would have cost us money. When they were finished with the septic system the men leveled out the yard where they had been working. Carolina Septic Solutions are very knowledgeable and reputable. I will be referring them to anyone that has septic system needs. read more