I came here yesterday to wash my clothes and witnessed one of the most unprofessional and alarming…read morecustomer service situations I've ever seen in any business. Another customer calmly told the worker that the machine she was using did not have hot water. Instead of offering help or a solution, the worker (who I believe is the owner) became very rude and aggressive. She said, "Do you want me to take it out?" and then proceeded to physically remove the woman's clothes from the machine, causing water to spill all over the floor. What should have been a simple customer service issue turned into a heated argument that nearly escalated into a physical fight. The customer asked for her money back and was refused. When the customer left the building, instead of letting the situation calm down, the worker followed her outside and continued to yell. The customer was upset, but she was only expressing her frustration near her car. The worker then shouted things like, "You have no home training" and "You're from the projects." The worker was a white woman, and the customer was an older Black woman. Hearing comments like that in 2025 was upsetting, inappropriate, and absolutely unprofessional. As a Navy veteran, I stepped in to try to deescalate things, because the situation was genuinely unsafe. The worker continuing to pursue the customer outside could have easily led to someone feeling threatened enough to defend themselves. Situational awareness was completely missing. It could have ended very badly. I will not be returning to this laundromat. Beyond poor customer service, there were clear safety concerns and discriminatory behavior. No one should feel unsafe or disrespected while simply trying to wash their clothes.

My washer broke, clothes piling up. I haven't been to a laundromat in years and was very…read moreapprehensive about going, searched Yelp this place was close and had good reviews. Arrived around 7:30 am on a Sunday morning thinking I'm early guess I was early in my mind only because there were at least 8 people already there. Walked in place was clean, there were change machines, plenty of available washers for $4 and $5 dryers much cheaper. I had 7 loads spent $40 dried at home. I would recommend this place.