I have been a CONSTANT client for years!! Mimi and Kevin have an incredible work ethic, loyal crew,…read moretalented and flexible staff, and the most friendly environment. It's like going to a friend's house I wouldn't consider ANYONE ELSE

Sydney and her friend received pedicures, and I had a dip powder manicure. Unfortunately, none of…read morethe services justified the high price. The pedicures were incredibly rushed, with very little attention to detail or care. My dip manicure was especially disappointing. I regularly get dip powder at another salon, and it typically lasts for weeks with no chipping or lifting of the overlay. This time, I left with uneven shaping, sloppy polish lines, and visible residue along my cuticles. Within two days, the dip was already chipping, which should not happen with a properly applied dip system. For the amount charged, I expected precision, cleanliness, and durability. Instead, the entire experience felt hurried and careless. I would not return based on this visit.

Asked to put feet in tub, then filled with ice cold water ending with lukewarm. Employee played and…read moretexted on phone while giving my mom a pedicure with 1 hand the whole time. Very rough, careless and quick. I get pedicures in Alex and the Twin Cities regularly, and this is by far the worst one either of us has gotten. We went as mother/daughter morning before my sons wedding. Would give this place a 0 if I could. Will not recommend to anyone, so disappointing!

I went in for a fill. I asked for a nail art design that was available on their sample nails. One…read moreof the workers at another station went on for a total of five minutes about how they aren't artists. I also have very brightly colored hair and I had to listen to this same person talk negatively about people with colored hair. I'll be looking for another nail salon. DO NOT RECOMMEND

I had my hair and makeup done for my wedding here as well as my whole bridal party and my mom. We…read morehad a great experience. All the stylists were wonderful and seemed to care if we liked how we looked and were all happy. Only bad thing I can say is one of my bridesmaids had an updo and it started to fall apart an hour after we left.

Poor service and quality all around. I've given this salon numerous chances in hopes it would get…read morebetter, but am saddened to say, I will never go here again. First time I came here, I requested a stylist who is skilled in balayage. The receptionist said that everyone here knows how to do balayage. I said ok, but please schedule me with someone who has extensive experience with it. I show up to my appointment and show the stylist a picture of how I want my hair. It's nothing difficult...very close to my original color. I just needed some refreshed highlights. I specifically said I do not want to be blonde. I want to remain brunette with a few lived-in blonde highlights. The result was the opposite of what I said. I was completely blonde! Like, white blonde! And it was not lived-in. She placed the highlights directly up to my scalp. When I got home my kids literally said it looked like I had gray hair. It was horrible. I called the salon and they got me back in to add more brunette back, which was great. I showed the stylist the same picture as I did the day before and pointed out how it should be mostly brunette, not blonde, and the color does not start at the scalp, that it should have more of a lived-in placement. She argued a little by stating that she thought the highlights started at the scalp. I zoomed in to show her they don't and that this is what "lived-in" means. I knew then and there I would never be back for my hair. Second experience: I needed to get a gel manicure. The person doing my nails completely missed parts of my nail leaving them bare! Multiple nails were not fully painted. Third experience: Decided to try a different nail tech in hopes for a better experience. The new person was definitely better with attention to detail, but she did not have a pleasant "bedside manner." She insulted me to the point that I left crying. I had been going through a particularly difficult time in my life and her comments about my nail color selection and personal preference broke me. You know when you just get to a point that you can't take any more stress? That's where I was at. Getting your nails done should be a positive, uplifting experience. You should never leave a salon feeling worse about yourself. I left a private review of my experience via email over two weeks ago and they didn't even reply to apologize. Three strikes and you're out, Ella's.

Once again a fantastic service by Lihn and Y . I have had wonderful service each and every time I…read morego there. The staff are friendly, professional , cordial. They remember you when you return for following visits. It is such a personable touch. They offer refreshments also which is a very nice perk too!Thanks again to the staff their, I recommend to anyone looking to have a manicure or pedicure or just want to surprise a spouse. Please don't hesitate to stop in! You won't regret it!

I'm not sure what has happened to this nail salon, but literally the worst experience I've ever had…read moregetting my nails done. My partner and I were loyal and would travel down from Fargo to get our nails done here; we will not be doing that again. The nail tech didn't check what shape or length I wanted while continuously assaulting my cuticles. I was left with jagged tips and bleeding nail beds.

I was racially profiled by their receptionist, even after I raisend my concerns she was not…read moreapologetic at all.

I've been going to Salon Alexis (an hour's drive from home!) for years for pedicures, waxing, etc…read more because of the convenience of online booking and comfort of the space. But I wanted to add a review now because I've recently had two great curly haircuts with Hannah, the new owner. The salon doesn't currently emphasize curly cuts in their advertising, so I wanted to let other people wearing their hair curly know that you can find someone with those skills and attentiveness to what the client wants here. Hannah asked lots of detailed questions about what I was looking for. She also did a dry cut, styled with a diffuser, and checked in regularly about the style. I'm thrilled to have this resource in my (sort of) backyard.

Clara, Lisa and Carley will treat you to a great experience as they are three generations of…read moreexperienced stylists. Whether it's hair, nails, pedicures, or even a prosthetic wig (if needed), you can't get much better than these gals. Alicia will take your appointment and greet you with a friendly smile when you walk in. They will give you comprehensive personal service with class, and won't let you leave until you are satisfied with your stunning new look, or just to freshen-up your existing one. Clara has been in the business for 50+ years and all three have a remarkable client base who aren't just customers...they become friends as well. Whether you're a "local" or here vacationing in the warmer months, give them a call and they will get your look the way YOU want it. I even bring my son there and Carley always does a fantastic job. If you've never been in, give them a call or walk in for an appointment. A cup of coffee, a treat, and a fresh look await you in this fantastic establishment.

A great, family run shop. Excellent skills and care for the customer. I enjoyed it very much.read more

I went in for a manicure and a pedi. The pedi was so so. She gave a good massage, but there was no…read morehot towels, she didn't cut my cuticles, there was no lotion on the legs. I still have cracked heels that she didn't slough the dry skin off. During the pedicure, the guy started removing my previous manicure, so I couldn't enjoy the pedi at all. He left residue from my former manicure on my nails, I picked a light purple and I walked out with pink nails. Also, he wasn't very nice when he couldn't "guide" my fingers into the dipped powder. My nails feel sticky still like they weren't completely cured. They also need to change their listed hours to say they close at 6:30 and not at 8.

NO STARS! VIP NAILS DO NOT HONOR THEIR GIFT CERTIFICATES! I…read morewent to VIP NAILS in Alexandria, MN as I had a $50 gift card to use. I was going to get my hands and feet done before my son's wedding. While in the process of getting my hands done, she asked if I could pay before putting the nail color on. So I handed her my $50 gift card, which would pay for both services. She came back to me, said it was expired, and showed me the date. It was issued on 4-13-2022 and also says expires on 4-13-2022. (yes that's right...same date) I told her that MN LAW (which happens to be statue 325G.53 GIFT CERTIFICATES) says that purchased gift cards can't expire or depreciate. The customer had purchased it for a service to be done, and the business collected the money. She proceeded to call the manager on the phone and had me speak with him. He said he would only give me half the value. During the conversation, I told him about the law regarding gift cards. He then proceeded to call me names, insulted my upbringing, so I hung up. The girls called him back, and he told them to kick me out because I was a RUDE customer. They had already taken my gift card, so I was kicked out with only half a service done and denied the remaining balance which I was rightfully owed. I was calm and respectful, and this is how they chose to handle the situation? I still can't believe this is how I was treated. I will NEVER recommend VIP NAILS to anybody!!! So if you have any gift cards from them BEWARE!!!! They are SHADY! https://www.revisor.mn.gov/statutes/cite/325G.53

Extremely bad haircut and the price was outrageously high!!! I will not ever go back.read more