Don't bother going anywhere else for Orthotics. Optech is an industry innovator. Highly…read morerecommended. Friendly staff. Usually tamales available to boot.

From the owner: Optech Orthotics & Prosthetics Services Ltd provides orthotic and prosthetic products and services…read moreto Joliet, IL and the surrounding areas.

I had an AFO made and it did not fit properly. It is too large in the heel and my heel slips up and…read moredown and also moves from side to side. He tried to fix it by putting a strap in which did not work. My insurance paid for something I cannot wear.

Bad experience at Silver Cross in New Lenox. as a RETURNING client with a RUSH doctors order was…read moretreated extremely poorly, as if they could not be bothered with a menial request for a replacement pad for an Ottobach AFO that I got there! I was told someone would get back to me (never happened) then received a call that my order was ready for pickup with a substantial balance of which I had already received an online order for the same product that I had placed for a FRACTION of the cost. Do your homework before you go here if you are able! This is unacceptable service for disabled individuals.

Extremely unprofessional behavior by Dr. Nicholson. He is more worried about himself being the…read morecenter of attention than he is about taking care and showing compassion for patients. Had an appointment on 6/14/24 and Nicholson showed nothing but unprofessional behavior and needs to be trained about how to treat patients. Avoid the office at Oak Brook Center if you want to be treated like a human being. Also, the management does not care about the patient and when a complaint is filed, they blow off the patient and the president ignores the actions of their physicians.

In the MRI Department the receptionist can be experienced with dealing with people and not have an…read moreattitude and snottiness otherwise find another job. Patients do not have to put up with rudeness.

Dr. Burns is the best. His staff is awesome and Maria is great. Great place to get healthcare…read moreservices.

After 8 weeks, I still have not received a call back from the "scheduling" department, even after…read moreconfirming that they have all my information. My health insurance fully covers the procedure, as I confirmed before requesting an appointment. After 6 weeks of waiting, I went with an alternative option and had it all completed in 1 week. On top of that, the procedure is laser, so I was back to work the next morning (about 18 hours later), were as if I had it done here, I would have been down for 2 or 3 days.

I have been receiving great care here for a while including kidney surgery…read more The doctor always takes the time to explain and answer any questions I have. Had only minor issues scheduling appointments but no worse that just about any other doctors office.

The wait time was over an hour for Dr Andros for my first 2 visits. I have to find another doctor…read morenow that's not over booked. Horrible experience

The entire staff is genuinely concerned about your well-being! I have been going to them for a…read morecouple of months now, and they have been absolutely wonderful! I highly recommend anyone on their team!

This place does its job and does it well. You will fell like part of the gang once you start your…read moreroad to recovery. From the front of the house, the PTs and supporting staff everyone is positive and ready to help each other out. The Lockport ATI is quaint but has the basic equipment to support ones recovery needs. There are 3 basic areas reception, work out and tables. With a staff of 9 and no more than 5 recoveries at a time I have never ran into a situation where the needed equipment wasn't available. The staff is capable and competent, willing to assist each other and up beat during ones way to recovery. The are engaged and educated but in a down to Earth way. Always willing to break things down Barney style if need be. One of the best amenities is the driver service. They can pick up and drop off in need be. Not being cleared to drive and not having a chaufeer yet this has made the road to my recovery possible.