Originally we purchased a car. I've had some troubles and they fixed everything even after the…read morewarranty had run it's course. We decided to come back my son and I and we're not only credited extra for keeping the other car clean and in very good repair, he was able to sign for the car with less than perfect credit for himself. Tigran, Arman and Art are amazing and helpful. I have purchased many a new car and used car. I will purchase my next car through them. That is saying, a lot has I have never been through for smaller dealership, i've always gone to the largest ones. Honestly, if I could rank the car higher, then the 5 Stars, I would because of the service. And because of their ethics and the way that they handle their business.

Highly recommend! We recently purchased a peppy 2015 Ford Fiesta, with low mileage at a good price…read moreand a one-year warrantee. Runs well, and any time we have a question, they are always available to help. Really appreciate the customer service, including friendly attention down to the little things (thank you, Art, for helping me pair my phone in the blazing heat!)

I recently purchased a Bronco Outer Banks from Car Source Auto this past Saturday. Overall, the…read moreexperience was mixed. My salesman, Hunter, was not overly pushy, which I appreciated. All of the staff I interacted with were polite and professional, and that made the process more comfortable. However, I do have several complaints. Before driving all the way from Virginia to Ohio, we agreed on an out-the-door price of $35,000. When I arrived, I was told the price had been increased by $500, and there was very little willingness to negotiate after the fact. That was frustrating, especially after making such a long trip based on a prior agreement. The vehicle itself was also disappointing at delivery. The Bronco was very dirty, had only about 10% oil life remaining, and was given to me with almost no gas in the tank. It also needs the window wipers replaced. When I brought this up, Hunter said he would provide a gas card, but I was only given $12, even though it takes roughly $60 to fill the tank. The listing said it had 55,000 thousand miles but when I arrived it has 57,500 thousand. While I'm happy with the Bronco itself and the staff was friendly, the pricing change, lack of vehicle prep, and minimal effort to make things right took away from what should have been an exciting purchase experience.

Our salesman was Will Dudley he was so nice and helpful. He did what we wanted him to do. It was…read morejust a good experience and they don't ride along when you test drive a car. I am very happy with the purchase.

Purchase a car from here and it has been running well for years now. I'll be going back when I need…read morea new one!

Took my vehicle here to get my bumper replaced through my ins. and it took 2 weeks to get the…read moreparts. They did the multi point inspection and said nothing was wrong with my vehicle just for them to call and say my vehicle was ready for pick up and I get there and find out my power steering lines are leaking and they said it had nothing to do with there work but my lines were not leaking when I brought my vehicle there. My first and last experience with these guys they are dishonest and will have you leaving unhappy and unsatisfied so be careful taking your vehicle here to get repaired! I trusted them and got screwed over. They need trustworthy mechanic's that care about the customers and the work they do!

The customer service I have received at this dealership has been horrific. I bought a Chevy equinox…read more90 days ago that had older in it that got real intense and as I tried to get help, I pulled out air filters. The air filter was filthy and they told me that they don't always change air filters, but when I bought the car, it was certified with all this 171points certification and on my paper it says all air filters was changed so I went back-and-forth with this dealership and my car is still up there everything that they do they want money money money money they don't want to honor what you've already paid your money for terrible Customer Service and just in case you do not know that the Chevy equinox is notorious for rodents, eating your wires due to the way the car was manufactured with soy wires

I called them up and asked if they worked on classic Audi 90 Quattro they said yes. They asked me…read morewhat I was going to need done on the car, I asked if they would listen to the motor it has a slight know in the number one cylinder and let me know if it's coming from the top or bottom of the motor, I'm only asking for the mechanic to listen to it. They asked me how many miles were on the car I told them 254,000. They said oh no that car is 31 years old and has too many miles, we won't even look at it or work on it, sorry. This is sad that a shop only wants to work on new cars and only wants to do the easy Jobs. I don't recommend this shop unless you have a 2025 or newer. How sad.

Shoddy service department! An engine light was misread. Wanted to charge $2800 for a repair…read morestating on diagnosis it "might not be all that's wrong"...2nd & 3rd opinions revealed their completely inaccurate diagnosis that was covered UNDER warranty! NEVER TRUST them with "reading codes" as they say!

We purchased a 2017 Encor & was very very pleased with the price. Until 4 days later noticed fluid…read moreleaking, new radiator needed, serpentine belt needed replaced along with many hoses and a couple other things. A $6,000 vehicle is now a $9, 227 vehicle

We stopped by Milano Auto Sales today to purchase a car. Feres was very polite and helpful. We test…read moredrove the car. We did the paper work and was out all within an hour of time. Thank you so much.

I recently bought a car from this dealership, and I'm really happy with it. It drives beautifully,…read moreand I got it at a great price. I'd definitely recommend it--the staff are truly honest and friendly.

Great, honest car lot. Everybody is extremely knowledgeable and straight forward. The whole…read moreexperience was easy. I'll buy again from this group.

Purchased a car from this dealership - they stated it was serviced by their mechanic for a check…read moreengine light related to ad-blue diesel exhaust fluid on a 2015 Jetta. No check engine lights hen purchased. Trailered vehicle home - first drive was to be dealership to get timing belt and transmission services since it has 180k on odometer. As I drove 35 miles to be dealer, repair that 614 cars did, caused exhaust system electronics part they replaced to short out since their mechanic didn't bother to route the wires the same way they took them off, melted on exhaust pipe next to wires they worked on. At time of sale - they stated if any issues with their work they did, just let them know and they'd make it right. I reached out. Received initial response asking for quote and pics from my dealer. Then ghosted. No response to texts or call - sent to voicemail after a couple rings (only called 1x, texted 3 over several day period). Caused $1500 in damages due to their poor service that was done so on top of price of car, I immediately am stuck with a $1500 repair bill. I asked they cover half which was cost of parts in my text. Also discovered they are committing tax fraud! I negotiated price to $5900 out the door - from $5900 plus ttl. They apparently changed sales price on receipt from total price plus tax to equal $5900 to a total price of $3500. Reporting to the Ohio tax office for tax fraud. Was a great experience in person working with these guys, too bad their mechanic made a bad repair and then the "good game" they talked at sale, was nothing more than lies. Guess if you are lucky and get a car without their mechanic making bad repairs, you are probably good but sadly that wasn't my case and watch the price info as these guys are shady.

I have bought 6 vehicles from CARS and been pleased with all of them. I have personally known Kelly…read morefor over 30 years and always found him to be honest and trustworthy. I can't recommend this firm highly enough!