No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

Worst experience ever. First they ordered the wrong glass, when the second piece finally arrived…read morethey broke something else on the oven installing it, then when a refund was requested and the technician was asked to leave they did not leave and refused to give a refund.

$178 to send out a technician to look at a stacked dryer, even though they are physically separate…read moreunits. Cost is higher if they are stacked as opposed to side by side. First the Stepher had mentioned that the next available to send out a technician would be next week Tuesday. I told her I would prefer to do a Friday, since it's my only day I can work from home. She first mentioned that would be difficult. Then she said they wouldn't schedule a visit for a Friday. They only send out technicians for stacked units on Tuesday, Wednesday or Thursday. Why not just spit it out that you don't want to service a stacked unit and stop beating around the bush? Ridiculous place. I was willing to put up with their 5 hour window for a day as it was, but forcing me to take a day off for them to come when it's only convenient for them is not good for me. Decided to lot move forward with them, since they don't seem consumer focused much.

Great place for small appliance repair. They've repaired my toaster oven and my microwave. Both…read moredone quickly and at a good price.

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Terrrible - I left 2 emails and they never returned any messages. I then called them and they said…read morethey dont have anyone for F.Hills or the surrounding area and I asked them why do they advertise they do and they responded "well we dont have anyone to help with that area".

My wife and I were very pleased with Same Day Service Repair. We found them online, and they lived…read moreup to their 4/5 star rating - and then some. Our refrigerator/freezer had stopped working on Friday afternoon, and we called them that evening. They were out to our home before 12 the next afternoon. Shawn was very pleasant and professional. He diagnosed the problem as the compressor starter. We were relieved because it could have been the compressor itself, which would have cost about triple the price of the starter! He was done in about an hour, and told us about their one year warranty on parts and labor. Over all, the service and repairs were excellent, and the fridge is running just like new!

My dryer made high pitched noise for a while. I called a few appliance companies. They either will…read morecome in a week or do not serve my area. Derek is 40 miles away but came on the second day. He is super skilled, efficient and reasonably priced. I highly recommend him!

Derek arrived on time and took the time to take apart my dryer to diagnose the problem accurately…read more He quoted the price for the call and then brought in the 2 parts. The cost was reasonable and his work was efficient and effective. Derek is very professional and polite. I highly recommend this company for all your appliance repairs.

In Aug 2025 I called Maple Appliance because my washing machine would not drain and spin on most…read moreloads. The receptionist sent someone quite fast and he was pleasant. My washing machine had water and a load in and he went and started and it drained and spun after it had not in my earlier attempts. Repairman said it was working fine and charged me $99. The next day the machine started not draining and spinning again. I called another appliance repairman that a good friend recommended. He ran the machine through several cycles, pulled the back off the washer and advised me that the pump was not working at full power. He replaced the pump and charged me a reasonable fee. The machine has worked fine now over several days and has drained and emptied each wash load. I will not call Maple Applicance again as I feel the repairman did not investigate my washer complaint thoroughly and did not check the pump for proper functioning.

Extremely satisfied with the service provided. They were very prompt, professional, efficient and…read moreeffective. A tech showed up within 24 hours, analyzed the problem, showed me the broken gear, and ordered the required part for my trash compactor. The company called me to tell me the part was in and within 24 hours the part was installed. Can't get much better than that.

Straight forward answer to vacuum cleaner issue. Reminded me of the lonely Maytag repair man.read more

In and out in 10 minutes. Condos to Brandon!!! Only had to have a seal put into my V11. Brandon…read moreavailable and I was on my way.

My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I heard long ago that an old trick is to gain your trust by pointing at rust at the bottom of the…read moreheat exchanger and frighten you into believing that it's leaking carbon monoxide and that your family will die tonight. Kreitz played that game right to the letter. What's actually occurring is (according to three trusted sources) that your A/C got low on freon, this causes water to condense and freeze. When the freon is fixed, the ice melts, which causes a little rust, and it's all perfectly harmless. He also needed a week to replace my furnace (it was 40 years old). I looked up his business address on Google Maps/Street View (try it). I tried repeatedly for four days to speak to someone about cancelling my appointment but could never get anyone to answer the phone. Worst of all, the old man's son was tagging along, so he's being taught this scheme. If we hadn't had to wait so long, or if he would have just loaned us a small space heater to get us through the cold nights, we might have had Kreitz do the job. Instead, I went to Home Depot to buy a heater. While I was there, a contractor happened to ask me as I was walking by, "Would you like a quote on a furnace?" Instead of a one-man home-based operation, I dealt with a large professional state-wide organization. The whole thing was over in less than 48 hours and on a Saturday. I paid more there. But the fact is I need reliable, long-term support and satisfaction for decades to come, not a lowball price. And a reliable furnace. And they gave me a very nice Nest thermostat.