I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

Worst experience ever. First they ordered the wrong glass, when the second piece finally arrived…read morethey broke something else on the oven installing it, then when a refund was requested and the technician was asked to leave they did not leave and refused to give a refund.

Our repairman Rich was timely, friendly and highly knowledgeable ! Pricing very reasonable too !…read more Highly recommended

They are always honest, communicate well & show up on time. I saw they were rated well when I first…read morestarted using them & my experience matches what the reviews showed. Honesty & knowledgeable is hard to find. They know their stuff:)

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

Two service calls last six months-got our dryer back up and…read morerunning late last year and just last week back for a refrigerator diagnosis. Couldn't help the fridge as I pretty much expected. Helped me with with a sink plumbing dilemma also!

Issue with washer was quickly diagnosed and correct part was ordered that day and installed within…read morea few days. Great customer service experience, and would highly recommend this business for any appliance service.

My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I heard long ago that an old trick is to gain your trust by pointing at rust at the bottom of the…read moreheat exchanger and frighten you into believing that it's leaking carbon monoxide and that your family will die tonight. Kreitz played that game right to the letter. What's actually occurring is (according to three trusted sources) that your A/C got low on freon, this causes water to condense and freeze. When the freon is fixed, the ice melts, which causes a little rust, and it's all perfectly harmless. He also needed a week to replace my furnace (it was 40 years old). I looked up his business address on Google Maps/Street View (try it). I tried repeatedly for four days to speak to someone about cancelling my appointment but could never get anyone to answer the phone. Worst of all, the old man's son was tagging along, so he's being taught this scheme. If we hadn't had to wait so long, or if he would have just loaned us a small space heater to get us through the cold nights, we might have had Kreitz do the job. Instead, I went to Home Depot to buy a heater. While I was there, a contractor happened to ask me as I was walking by, "Would you like a quote on a furnace?" Instead of a one-man home-based operation, I dealt with a large professional state-wide organization. The whole thing was over in less than 48 hours and on a Saturday. I paid more there. But the fact is I need reliable, long-term support and satisfaction for decades to come, not a lowball price. And a reliable furnace. And they gave me a very nice Nest thermostat.

David at Banks Vacuum on Hall Road was welcoming and helpful…read more He showed genuine kindness to exceed our expectations of professionalism in meeting what we were looking for. Donna and Tom

Counterman was professional and looked up everything on my commercial vacuum. Called with an…read moreestimate that I thought was fair. Charged me correctly and machine works great.

Derek H. was my technician, he was professional and polite. He fixed my dishwasher quickly and…read moredidn't leave a mess behind. Cons: slow to get an appointment and a huge window of time to wait. 8am-5pm.

We contacted this company because our appliance provided an error code. When we scheduled the…read moreservice call ,we told the person that answered the phone, what the error code number was assuming this was the problem and they would bring the part. The tech arrived saw the code displayed and said they needed to order the part. He did not look any further at the appliance to make sure this was the issue. Between the service call and the part it was around $300.00 for the first visit. The part was ordered. The company contacted us to let us know the part was in, but unlike what the tech told us (he could put the part in the following week), there was no time available, so we had to wait an additional week. On the day of the service call, (second visit), the part was put in only to be told, the appliance still wasn't working, and we needed an another part for an an additional $300.00. We did not go ahead with the additional part. To say we are disappointed, is an understatement. If the tech would have looked at our appliance at the first visit, perhaps, he might have better diagnosed our problem. I would not recommend this company. My advice is to look for another company. We are now stuck with an appliance that had a new part installed and doesn't work. We are out $300 dollars and without the appliance working. I wish we would have read the reviews, (Brian K and Arthur EW), prior to contacting this company. My advice is to look for another company.

John at Maple Appliance Service was able to come quickly, diagnose the problem with our dryer…read moreimmediately and repair it just as quickly. Have used them in the past with equal satisfaction. Highly recommend.

Charged me $100 to spend 10 mins and tell me my door is leaking and a fix would be more expensive…read morethan buying a new machine. My fault for not asking what the inspection cost is up front but very expensive diagnostic fee.

Jesse is honest, hardworking and a genuinely good person. He's worked on big and small projects…read moreover the last year and a half. We will continue to work with him on future projects.

From the owner: JEHK. LLC is a local small service company that offers home improvement services to the local…read morecommunity.